CBLALL

An SPCN cable might be the failing item.

When there is a location and part number displayed on the control panel of a system or expansion tower, replace that FRU first.

Perform the following to determine the part number of the failing part.

  1. Is the reference code 1xxx 1502, 1512, 1522, or 1532?
    • No: Continue with the next step.
    • Yes: Exchange the items in the following table one at a time:
      CCIN or FFC Type and model Part number Description Location code
      28BB 5790, 7311-D11 23R0181 I/O backplane Un-P1
        5790, 7311-D11 22R3958 Power supply Un-Ex
        0595, 5095, 7311-D20 39J0515 I/O backplane Un-P1
        0595, 5095, 7311-D20 39J2781 Power supply Un-Ex
      520C 5796, 7314-G30 10N7677 I/O backplane Un-P1
        5796, 7314-G30 42R4491 Power supply Un-Ex

      For all other units,

      • SPCN cables
      • Power distribution card

      This ends the procedure.

  2. Is the reference code 1xxx 2612, 9012, 9013, 90F0, 9135, or C62E?
    • No: Continue with the next step.
    • Yes: The failing item is the SPCN frame-to-frame cable or adapter. The following list shows the possible failing items, and the cable or adapter lengths when appropriate: Use the following table to determine the part number for the field replaceable unit (FRU):

      CCIN or FFC Type and model Part number Description Location code
      1463   09P1251 SPCN cable (2 meters)  
      1464   22R5219 SPCN cable (6 meters)  
      1465   22R5221 SPCN cable (15 meters)  
      1466   22R5222 SPCN cable 30.0 meters  
          21F9360 SPCN cable 60.0 meters  
      0369   41U0128 SPCN optical cable (100.0 meters)  
      1468   41U0129 Optical SPCN cable (250 meters)  
          39J3865 SPCN optical adapter  

      This ends the procedure.

  3. Is the reference code 1xxx 2613?
    • No: Continue with the next step.
    • Yes: If there are two power supplies in the system, verify that both power supplies are plugged into the same line voltage (either 110V ac or 220V ac, or -48V dc if your system is configured to operate with this voltage). If this is not the case, correct it. See "Determine power cord, plug, and receptacle type" in the Site and Hardware Planning Guide, order number SA76-0091 for the power cable part number for systems in your country or region.

      This error code can also be posted if the power supply cannot support the hardware in the system. If there is only one power supply, and it's plugged into 110V ac, inform the customer that the power supply must be plugged into 220V ac. If the customer has two power supplies, the other option is to install the second power supply. This ends the procedure.

  4. Is the reference code 1xxx9133?
    • No: Go to step 6.
    • Yes: Continue with the next step.
  5. Verify that the expansion units are cabled correctly with both RIO/HSL cables and power network connections and that they are powered on and not indicating an error condition. Resolve any problems you discover. Does the SRC persist?
    • No: This ends the procedure.
    • Yes: Continue with the next step.
  6. There might be a problem in the power network connection. Check the error log for another 1xxxxxxx SRC that was logged around the same time as the 1xxx9133 SRC. Is such an SRC present?
    • No: Contact your next level of support. This ends the procedure.
    • Yes: Return to the "Starting a service call" procedure in the system unit's service guide and service the 1xxxxxxx SRC to resolve this problem. This ends the procedure.
  7. Is the SRC 1xxx9137 or 1xxx9138?
    • No: Return to the "Starting a service call" procedure in the system unit's service guide. This ends the procedure.
    • Yes: Continue with the next step.
      Note: If you are performing maintenance on your system and as a result are now experiencing a 1xxx9137 or 1xxx9138 reference code, ensure your maintenance actions did not cause the reference codes before replacing any additional parts. Ignore the 1xxx9137 or 1xxx9138 reference codes if you are doing concurrent maintenance on the affected expansion unit, RIO/HSL loop, or 12X HCA loop (InfiniBand technology) associated with the affected expansion unit, cable, or adapter.
  8. Visually verify the following:
    • RIO/HSL or 12X HCA loop cables (InfiniBand technology) are connected and seated correctly.
    • If you are servicing a 9406-MMA or 9117-MMA, ensure the flex cables, if present, are connected and seated properly. Note that the flex cables are located on the front and back of the system.
    • All connected expansion units are powered on and not indicating an error condition.
      Note: If a problem is found during any of these checks, resolve that problem. If your system is still producing an SRC, continue with the next step.
  9. If your system produced SRC 1xxx9137, check the error log for SRC B700698x (RIO/HSL) or B70069Ex (12X HCA loop) that was logged around the same time as SRC 1xxx9137. Did your system produce SRC B700698x or B70069Ex?
    • No: Go to the next step.
    • Yes: Return to the "Starting a service call" procedure in the system unit's service guide and resolve SRC B700698x or B70069Ex to solve the problem. This ends the procedure.
      Note: If your system produced SRC 1xxx9138, you have a faulty location code or vital product data. Contact your next level of support. This ends the procedure.
  10. The SPCN firmware found more I/O resources than were found on the RIO/HSL loops and 12X HCA (InfiniBand technology) loops. This does not indicate an SPCN failure, even though the SRC was logged by the SPCN firmware; it indicates a problem in a RIO, HSL, or 12X HCA (InfiniBand technology) loop.

    A drawer’s serial number should have been reported with the 1xxx9137 SRC. Locate this drawer, the RIO/HSL or 12X HCA cables going to it, and the bus adapter in the system unit drawer to which those cables are attached.

    Exchange the following parts, one a time, until the problem is resolved:

    1. The RIO/HSL or 12X HCA (InfiniBand technology) cables going to the drawer.
    2. The RIO/HSL or 12X HCA (InfiniBand technology) adapter in the system drawer.
    3. The RIO/HSL or 12X HCA (InfiniBand technology) adapter in the I/O drawer.

    Use the following table to determine the part number for the field replaceable unit (FRU):

    CCIN or FFC Type and model Part number Description Location code
      8203-E4A, 8204-E8A, 9117-MMA, 9406-MMA, 9407-M15, 9408-M25, 9409-M50 See description RIO, HSL, or 12X HCA (InfiniBand technology) loop cables. Refer to the Site and Hardware Planning Guide, order number SA76-0091 for cable FRU part numbers. Un-P1-Cx-Ty
      9406-MMA, 9117-MMA 42R7352 I/O backplane Un-P1
      8203-E4A, 9407-M15, 9408-M25 42R7898 System backplane Un-P1
      8204-E8A, 9409-M50 10N9369 System backplane Un-P1
      9406-MMA, 9117-MMA 39J0792 RIO/HSL-2 adapter Un-P1-C8 or Un-P1-C9
      8203-E4A, 9407-M15, 9408-M25 10N9982 RIO/HSL-2 adapter Un-P1-C6 or Un-P1-C8
      8204-E8A, 9409-M50 10N6859 RIO/HSL-2 adapter Un-P1-C7 or Un-P1-C8
      9406-MMA, 9117-MMA 42R6849 Dual-port 12X Host Channel Attachment Adapter Un-P1-C8 or Un-P1-C9
      8203-E4A, 9407-M15, 9408-M25 44V4645 Dual-port 12X Host Channel Attachment Adapter Un-P1-C6 or Un-P1-C8
      8204-E8A, 9409-M50 10N9529 Dual-port 12X Host Channel Attachment Adapter Un-P1-C7 or Un-P1-C8
      5790, 7311-D11 03N5633 RIO/HSL-2 adapter Un-P1-C7
      0595, 5095, 7311-D20 39J0523 RIO/HSL-2 adapter Un-P1-C05
      5796, 7314-G30 10N8782 Dual-port 12X HCA Un-P1-C7

    Is the problem resolved?

    • No: Contact your next level of support. This ends the procedure.
    • Yes: This ends the procedure.