Replace a disk on the master console server

If one of the disk drives on the master console server fails, you might need to replace it with a new disk drive. The new drive must be the same capacity or larger than the drive being replaced.

Perform the following steps if one of the mirrored disk drives fails and must be replaced:

  1. If you cannot determine which of the two disk drives has failed, restart the server with each disk drive to determine which drive is not functioning.
  2. Right-click the My Computer icon on your desktop and select Manage.
  3. Select Disk Management from the left navigation panel. The hard drives are displayed in the right panel.
  4. If the failing disk drive is displayed, right-click the main volume of the drive and select Break Mirror.
  5. Shut down the master console hardware and replace the failing disk drive using the procedures that are detailed in the documentation for your replacement hard drive. Ensure that the jumper settings for the new drive are the same as the jumper settings for the drive that is being replaced.
    Notes: If the replacement drive has a master boot record (MBR), erase the MBR prior to using the replacement drive. However, if the master console computer fails to start because it cannot find the MBR, change the start sequence in the BIOS to the other hard drive.
  6. Restart the computer.
  7. Right-click My Computer on your desktop and select Manage.
  8. Select Disk Management. The hard drives are displayed in the right panel.
  9. If a disk drive is marked Missing, right-click the drive and select Remove Disk.
  10. If a no entry sign is displayed on the new disk drive, right-click that disk drive and select Write Signature. This removes the no entry sign.
  11. Right-click the new disk drive and select Upgrade to Dynamic Disk.
  12. Right-click the volume that you want to mirror and select Add Mirror. The Add Mirror wizard is started.
  13. Use the Add Mirror wizard to configure the second volume.
  14. Ignore the window for making changes to the boot.ini file.

    The status of both volumes, the existing drive, and the new drive changes to Regenerating. After a short period of time, the status shows the percentage of regeneration that has completed. When the regeneration completes, the status is displayed as Healthy.

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