Explanation
This might be caused by a hardware error
or it might be from a failure in the new version of the software.
When the upgrade operation is stopped, an automatic
software downgrade is performed to restore the 2145s to their
previous software version. If the downgrade operation fails to downgrade a
2145 (for example, because it is offline), the download operation
stops and waits for the offline 2145 to be repaired or
deleted from the cluster. When the downgrade operation is in progress, configuration
commands sent to the cluster fail with a message indicating that a software
upgrade operation is still in progress. The downgrade operation might take
up to four hours for an eight-node cluster.
Action
- Display the status of the nodes on the cluster.
- If any node is offline, delete the offline node from the cluster. See the
cluster diagnostic and service-aid commands in your product's command-line interface user's guide for detailed information about deleting a node from a cluster. If the delete operation fails with a message indicating that a software upgrade is in progress, the downgrade process
is still active. Wait for this operation to either complete or stop on the
offline node and then try the delete operation again. If the downgrade operation had stopped,
it can now continue.
- Solve all logged hardware problems.
- Ask the user to try the software install again.
- If the installation fails again, report the problem to your software support
center.
- Mark the error that you have just repaired as "fixed".
- Go to repair verification MAP.
Possible Cause-FRUs or other:
Other:
2145 software (100%)