2700 Unable to access NTP network time server

Action

There are three main causes to examine:

• The SVC NTP network time server configuration is incorrect. Ensure that the configured IP address matches that of the NTP network time server.
• The NTP network time server is not operational. Check the status of the NTP network time server.
• The TCP/IP network is not configured correctly. Check the configuration of the routers, gateways and firewalls. Ensure that the SAN Volume Controller cluster can access the NTP network time server and that the NTP protocol is permitted.

The error will automatically fix when the SAN Volume Controller is able to synchronize its time with the NTP network time server.

Possible Cause-FRUs or other:

• None