Adding e-mail users

You can use the Add E-mail User panel to add additional e-mail users who receive the event notifications and inventory reports. From this panel you can add either a support user or a local user.

1. Click Service and Maintenance > Set Email Features. The Manage E-mail Event Notifications panel displays.
   Note: If you have not configured e-mail event notifications, the Create E-mail Event Notification wizard launches; however, if e-mail event notifications have been previously configured, then the Manage E-mail Event Notifications panel displays. The wizard also displays if e-mail service is disabled for any reason, such as there are no users or servers configured. If the e-mail service has been disabled, you can bypass the wizard.
2. On the Manage E-mail Event Notifications, click Manage E-mail Users. The Manage E-mail Users panel displays. This panel displays two tables with details on support users and local users that are defined on the cluster. From the task list that corresponds with the user type, select Add User from the task list and click Go.
3. If you select a support user to add, then the Add Support E-mail User panel displays. Complete the following steps:
   1. Select one of the IBM® Support Center based on the geography where your cluster is located or select to enter a custom support user. A support user is a permanent e-mail address that event notifications are sent to. Support user addresses are normally used for dedicated support organizations. If you add a custom support user, you must ensure that the support center and user address are valid prior to setting these values.
   1. Select Send Error Notifications for the type of event notification that the support user receives.
   2. Select Enabled to have inventory reports sent to the specified user.
   3. Click OK.
4. If you select a local user to add, then the Add Local E-mail User panel displays. Complete the following steps:
   1. Specify the user name and e-mail address for the new local user.
   2. Select the any of the following event notification settings for the new local user:

      Send Error Notification

      When an event notification with the type error is received by the specified user, the problem must be fixed immediately. This notification indicates a serious problem with the SAN Volume Controller cluster. For example, the event that is being reported could indicate a loss of redundancy in the system, and it is possible that another failure could result in loss of access to data. The most typical reason this type of notification is sent is because of a hardware failure, but some configuration errors or fabric errors also are included in this notification type.

      Send Warning Notification

      A warning notification is sent to indicate a problem or unexpected condition with the SAN Volume Controller. Always immediately investigate this type of notification to determine the effect that it might have on your operation and correct if necessary. A warning notification does not require any replacement parts and therefore should not require IBM Support Center involvement. However, the event being reported might indicate a condition that could be fatal to your operating environment; such as, for example, a critical FlashCopy® operation has failed.

      Send Informational Notification

      For these types of notifications, no action is necessary to resolve them. This notification indicates an event that was expected has occurred. For example, a FlashCopy mapping event has completed successfully.

   1. Select Enabled to have inventory reports sent to the specified user.
   2. Click OK.