Checking your Web browser and settings before accessing the SAN Volume Controller Console

To access the SAN Volume Controller Console, you must ensure that your Web browser is supported and set to allow pop-up windows.

See the SAN Volume Controller Console support information on the following Web site for the supported operating systems and Web browsers:

Support for SAN Volume Controller (2145) Web site

Complete the following steps to configure your Web browser:
  1. Ensure that the Web browser is not set to block or suppress pop-up windows.
    Note: If you are using Internet Explorer 7.0 and receive a message that a pop-up window has been blocked, click the Information Bar at the top of the browser and select Always allow popups from this site. If you receive a message that content was blocked because it was not signed by a valid security certificate, click the Information Bar at the top of the screen and select Show blocked content.
    Note: If you are using Mozilla Firefox 3.x, you must manually add a pop-up exception for the SAN Volume Controller Console by completing the following steps:
    1. Copy the SAN Volume Controller Console Web address from the browser's navigation toolbar.
    2. Select Tools > Options > Content.
    3. Click Exceptions to the right of Block pop-up windows.
    4. Paste the SAN Volume Controller Console Web address in the Address of Web site field and click Allow.
    5. Click Close.
    6. Click OK.
  2. Ensure that you have not installed any applications on the Web browser that block or suppress pop-up windows. If such an application is installed with the Web browser, uninstall it or turn it off.
  3. Disable the proxy setting by completing the following steps:
    For Netscape:
    1. Open your Netscape browser and click Edit > Preferences. The Preferences window displays.
    2. From the left side category, click Advanced to expand the secondary options. The suboption Proxies displays.
    3. Click Proxies. The Proxies window displays.
    4. Select Direct connection to Internet.
    For Internet Explorer:
    1. Click Tools > Internet Options > Connections > LAN Settings.
    2. Click to clear the Use a proxy server box.
    For Mozilla Firefox:
    1. Open your Firefox browser and click Tools > Options > Advanced. The Advanced window displays.
    2. Select the Network tab and click Settings under Connections heading. The Connection Setting panel displays
    3. Under Configure Proxies to Access the Internet, ensure that No Proxies is selected.
    4. Click OK.
  4. (Optional) Complete the following steps to add password protection so that your password does not display when you type it in:
    For Netscape:
    1. Start a Netscape session.
    2. Click Edit > Preferences from the menu bar.
    3. Click Privacy and Security.
    4. Click Web Passwords.
    5. Ensure that the Remember passwords for sites that require me to log in box is unchecked.
    6. Click OK.
    For Internet Explorer:
    1. Start an Internet Explorer session.
    2. Click Tools > Internet Options from the menu bar. The Internet Options panel is displayed.
    3. Click the Content tab.
    4. Click AutoComplete. The AutoComplete Settings panel is displayed.
    5. Ensure that the User names and passwords on forms box is unchecked.
    6. Click OK.
    For Mozilla Firefox
    1. Open your Firefox browser and click Tools > Options > Security. The Security window displays.
    2. Under the password heading, ensure that the Remember passwords for sites box is unchecked.
    3. Click OK.
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