Deleting a support e-mail user

Use the Delete Support E-mail User panel in the SAN Volume Controller Console to delete a support e-mail user and stop it from receiving event notifications at the specified e-mail address. Support address are usually permanent, and if deleted, the specified support center is not notified of potentially severe events which could negatively impact the system.

Attributes

The following attributes are displayed:

User Name
Displays the name of the e-mail user.
E-Mail Address
Displays the e-mail address of the user.
Send Error Notification
Displays whether events with notification type of error are sent to the support user at the specified e-mail address. When an event notification with the type error is received by the specified user, the problem must be fixed immediately. This notification indicates a serious problem with the SAN Volume Controller cluster. For example, the event that is being reported could indicate a loss of redundancy in the system, and it is possible that another failure could result in loss of access to data. The most typical reason this type of notification is sent is because of a hardware failure, but some configuration errors or fabric errors also are included in this notification type.
On
Indicates that the specified user receives events with the notification type of error.
Off
Indicates that the specified user does not receive events with the notification type of error.
Send Warning Notifications
Displays whether events with the notification type of warning are sent to the support user at the specified e-mail address.
On
Indicates that events with the notification type of warning are received by the specified e-mail user.
Off
Indicates that events with the notification type of warning are not sent.
Send Informational Notifications
Displays whether events with the notification type of informational are sent to the support user at the specified e-mail address. For these types of notifications, no action is necessary to resolve them. This notification indicates an event that was expected has occurred. For example, a FlashCopy® mapping event has completed successfully. No remedial action is required when these notification types are sent.
On
Indicates that events with the notification type of warning are received by the specified e-mail user.
Off
Indicates that events with the notification type of warning are not sent.

Actions

The following actions are available:

Delete
Click this button to delete the specified support e-mail user.
Cancel
Click this button to exit this panel without deleting the specified support e-mail user.
Library | Support | Terms of use | Feedback
© Copyright IBM Corporation 2003, 2009. All Rights Reserved.