Use the Manage E-mail Users panel in the SAN Volume Controller Console to
update or add e-mail users who receive event and inventory notifications.
These event notifications keep e-mail recipients informed of potential
problems that are related to your cluster configuration and provide
prompt responses to these issues.
Introduction
You
can configure event notifications to be received by support users
or local users. A support user is a permanent e-mail address where
event notifications can be sent and usually is associated with service
organizations, such as the IBM® Support
Center. You can also set up user within your organization to receive
event notifications by e-mail.
Attributes
The
following attributes are displayed for support users in the table:
- Select
- Allows you to select the e-mail user with which you want to work.
- User Name
- Displays the name of the e-mail user.
- E-Mail Address
- Displays the e-mail address of the user.
- Event Notification Settings
- Select the following types of event notifications that the specified
user is sent.
- Send Error Notifications
- Displays whether events with notification type of error are
sent to the specified e-mail user. When
an event notification with the type error is received
by the specified user, the problem must be fixed immediately. This
notification indicates a serious problem with the SAN Volume Controller cluster.
For example, the event that is being reported could indicate a loss
of redundancy in the system, and it is possible that another failure
could result in loss of access to data. The most typical reason this
type of notification is sent is because of a hardware failure, but
some configuration errors or fabric errors also are included in this
notification type.
- On
- Indicates that the specified user receives events with the notification
type of error.
- Off
- Indicates that the specified user do not receive
events with the notification type of error.
- Send Warning Notifications
- Displays whether events with the notification type of warning are
sent to the specified e-mail user. A warning
notification is sent to indicate a problem or unexpected condition
with the SAN Volume Controller.
Always immediately investigate this type of notification to determine
the effect that it might have on your operation and correct the problem
if necessary. A warning notification does not require any replacement
parts and therefore should not require IBM Support
Center involvement. However, the event being reported might indicate
a condition that could be fatal to your operating environment; for
example, a critical FlashCopy® operation
has failed. The following values are possible:
- On
- Indicates that events with the notification type of warning are
received by the specified e-mail user.
- Off
- Indicates that events with the notification type of warning are
not sent.
- Send Informational Notifications
- Displays whether events with the notification type of informational are
sent to the specified e-mail user. For these
types of notifications, no action is necessary to resolve them. This
notification indicates an event that was expected has occurred. For
example, a FlashCopy mapping
event has completed successfully. No remedial action is required when
these notification types are sent. The following values are possible:
- On
- Indicates that events with the notification type of informational are
sent to the specified e-mail user.
- Off
- Indicates that events with the notification type of informational are
not sent.
Attributes
The
following attributes are displayed for local users in the table:
- Select
- Allows you to select the e-mail user with which you want to work.
- User Name
- Displays the name of the e-mail user.
- E-Mail Address
- Displays the e-mail address of the user.
- Event Notification Settings
- Select the following types of event notifications that the specified
user is sent.
- Send Error Notifications
- Displays whether events with notification type of error are
sent to the specified e-mail user. When
an event notification with the type error is received
by the specified user, the problem must be fixed immediately. This
notification indicates a serious problem with the SAN Volume Controller cluster.
For example, the event that is being reported could indicate a loss
of redundancy in the system, and it is possible that another failure
could result in loss of access to data. The most typical reason this
type of notification is sent is because of a hardware failure, but
some configuration errors or fabric errors also are included in this
notification type.
- On
- Indicates that the specified user receives events with the notification
type of error.
- Off
- Indicates that the specified user do not receive
events with the notification type of error.
- Send Warning Notifications
- Displays whether events with the notification type of warning are
sent to the specified e-mail user. A warning
notification is sent to indicate a problem or unexpected condition
with the SAN Volume Controller.
Always immediately investigate this type of notification to determine
the effect that it might have on your operation and correct the problem
if necessary. A warning notification does not require any replacement
parts and therefore should not require IBM Support
Center involvement. However, the event being reported might indicate
a condition that could be fatal to your operating environment; for
example, a critical FlashCopy operation
has failed. The following values are possible:
- On
- Indicates that events with the notification type of warning are
received by the specified e-mail user.
- Off
- Indicates that events with the notification type of warning are
not sent.
- Send Informational Notifications
- Displays whether events with the notification type of informational are
sent to the specified e-mail user. For these
types of notifications, no action is necessary to resolve them. This
notification indicates an event that was expected has occurred. For
example, a FlashCopy mapping
event has completed successfully. No remedial action is required when
these notification types are sent. The following values are possible:
- On
- Indicates that events with the notification type of informational are
sent to the specified e-mail user.
- Off
- Indicates that events with the notification type of informational are
not sent.
Actions
You
can select one of the following tasks from the task list:
- Add User
- Modify User
- Delete User
Note: With the exception of the Add User task,
you must first select a user before you can select a task.
- Go
- Click this button after selecting a task from the task list. Clicking Go launches
the panel for the task that you selected.
- Send Test E-mail
- Click this button to send a test e-mail to the selected e-mail
users. This button is only available when the e-mail service is not
started.
- Return
- Click this button to return to the previous panel.