Error Codes

Error codes provide a unique entry to service procedures. Each error code has an error ID that uniquely identifies the condition that caused the error.

Error IDs are recorded in the error event log. When the number of error IDs of a specific type for a specific resource exceeds a predetermined threshold, a notification type might be raised and an e-mail might be sent, depending on the cluster configuration. Different notification types are signaled, depending on the severity of the error event. The notification type is used by the Call Home e-mail service to determine the recipients, the title, and the contents of the e-mail. The following notification types are possible:
Error
This type identifies unexpected conditions that might be the result of a system failure. If configured, this type causes a notification type to be sent to the monitoring application. An e-mail can also be sent to the IBM® Support Center and the system administrator.
Warning
This type identifies unexpected conditions that might be experienced during user operations. These conditions can result from device errors or incorrect user actions. If configured, this type causes a notification type to be sent to the monitoring application. An e-mail can also be sent to the system administrator.
Information
This type identifies conditions where a user might want to be notified of the completion of an operation. If configured, this type causes a notification type to be sent to the monitoring application. An e-mail can also be sent to the system administrator.

Table 1 lists the error codes and corresponding error IDs.

Table 1. Error codes
Error ID Notification type Condition Error Code
009020 E An automatic cluster recovery has started. All configuration commands are blocked. 1001
009040 E The error event log is full. 1002
009052 E The following causes are possible:
  • The node is missing
  • The node is no longer a functional member of the cluster
  • One or more nodes are not available
  • The node has probably had a hardware or software failure
1195
009100 W The software install process has failed. 2010
009101 W The software upgrade package delivery has failed. 2010
009110 W Software installation process stalled due to lack of redundancy. 2010
009115 W A software downgrade has failed. 2008
009150 W Unable to connect to the SMTP (e-mail) server 2600
009151 W Unable to send mail through the SMTP (e-mail) server 2601
009170 W The Metro Mirror or Global Mirror feature capacity is not set. 3030
009171 W The FlashCopy® feature capacity is not set. 3031
009172 W The Virtualization feature has exceeded the amount that is licensed. 3032
009173 W The FlashCopy feature has exceeded the amount that is licensed. 3032
009174 W The Metro Mirror or Global Mirror feature has exceeded the amount that is licensed. 3032
009176 W The value set for the virtualization feature capacity is not valid. 3029
009177 W A physical disk FlashCopy feature license is required. 3035
009178 W A physical disk Metro Mirror and Global Mirror feature license is required. 3036
009179 W A virtualization feature license is required. 3025
009180 E Automatic recovery of offline node failed. 1194
009181 W Unable to send e-mail to any of the configured e-mail servers. 3081
010002 E The node ran out of base event sources. As a result, the node has stopped and exited the cluster. 2030
010003 W The number of device logins has reduced. 1630
010006 E A software error has occurred. 2030
010008 E The block size is invalid, the capacity or LUN identity has changed during the managed disk initialization. 1660
010010 E The managed disk is excluded because of excessive errors. 1310
010011 E The remote port is excluded for a managed disk and node. 1220
010012 E The local port is excluded. 1210
010013 E The login is excluded. 1230
010017 E A timeout has occurred as a result of excessive processing time. 1340
010018 E An error recovery procedure has occurred. 1370
010019 E A managed disk I/O error has occurred. 1310
010020 E The managed disk error count threshold has exceeded. 1310
010021 E There are too many devices presented to the cluster. 1200
010022 E There are too many managed disks presented to the cluster. 1200
010023 E The are too many LUNs presented to a node. 1200
010025 W A disk I/O medium error has occurred. 1320
010026 E There are no managed disks that can be used as a quorum disk. 1330
010027 E The quorum disk is not available. 1335
010028 W A controller configuration is not supported. 1625
010029 E A login transport fault has occurred. 1360
010030 E A managed disk error recovery procedure (ERP) has occurred. The node or controller reported the following:
  • Sense
  • Key
  • Code
  • Qualifier
1370
010031 E One or more MDisks on a controller are degraded. 1623
010032 W The controller configuration limits failover. 1625
010033 E The controller configuration uses the RDAC mode; this is not supported. 1624
010034 E Persistent unsupported controller configuration. 1695
010035 W A quorum disk is configured on the controller that is set to not allow quorum. 1570
010040 E The controller system device is only connected to the node through a single initiator port. 1627
010041 E The controller system device is only connected to the node through a single target port. 1627
010042 E The controller system device is only connected to the cluster nodes through a single target port. 1627
010043 E The controller system device is only connected to the cluster nodes through half of the expected target ports. 1627
010044 E The controller system device has disconnected all target ports to the cluster nodes. 1627
010050 E A solid-state drive (SSD) failed. A rebuild is required. 1201
010051 E A solid-state drive (SSD) is missing. 1202
010053 E A solid-state drive (SSD) is reporting a PFA. 1215
010054 E A solid-state drive (SSD) is reporting too many errors. 1215
010055 E An unrecognized SAS device. 1665
010056 E SAS error counts exceeded the warning thresholds. 1216
010057 E SAS errors exceeded critical thresholds. 1216
010058 E A solid-state drive (SSD) initialization failed. 1661
010059 E A solid-state drive (SSD) is offline due to excessive errors. 1311
010060 E A solid-state drive (SSD) exceeded the warning temperature threshold. 1218
010061 E A solid-state drive (SSD) exceeded the offline temperature threshold. 1217
020001 E There are too many medium errors on the managed disk. 1610
020002 E A managed disk group is offline. 1620
020003 W There are insufficient virtual extents. 2030
030000 W The trigger prepare command has failed because of a cache flush failure. 1900
030010 W The mapping is stopped because of the error that is indicated in the data. 1910
030020 W The mapping is stopped because of a cluster or complete I/O group failure, and the current state of the relationship could not be recovered. 1895
050001 W The relationship is stopped because of a cluster or complete I/O group failure, and the current state of the mapping could not be recovered. 1700
050002 W A Metro Mirror or Global Mirror relationship or consistency group exists within a cluster, but its partnership has been deleted. 3080
050010 W A Metro Mirror or Global Mirror relationship has stopped because of a persistent I/O error. 1920
050020 W A Metro Mirror or Global Mirror relationship has stopped because of an error that is not a persistent I/O error. 1720
050030 W There are too many cluster partnerships. The number of cluster partnerships has been reduced. 1710
050031 W There are too many cluster partnerships. The cluster has been excluded. 1710
060001 W The space-efficient virtual disk copy is offline because there is insufficient space. 1865
060002 W The space-efficient virtual disk copy is offline because the metadata is corrupt. 1862
060003 W The space-efficient virtual disk copy is offline because the repair has failed. 1860
062001 W Unable to mirror medium error during VDisk copy synchronization 1950
062002 W The mirrored VDisk is offline because the data cannot be synchronized. 1870
062003 W The repair process for the mirrored disk has stopped because there is a difference between the copies. 1600
072001 E A system board hardware failure has occurred. This error applies to only the SAN Volume Controller 2145-4F2 model. 1020
072004 E A CMOS battery failure has occurred. This error applies to the SAN Volume Controller 2145-4F2, the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1670
072005 E A CMOS battery failure has occurred. This error applies to only the SAN Volume Controller 2145-8G4 model. 1670
072006 E A CMOS battery failure has occurred. This error applies to only the SAN Volume Controller 2145-8A4 model. 1670
072007 E A CMOS battery failure has occurred. This error applies to only the SAN Volume Controller 2145-CF8 model. 1670
072101 E The processor is missing. This error applies to both the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1025
072102 E The processor is missing. This error applies to only the SAN Volume Controller 2145-8G4 model. 1025
073001 E The fibre-channel adapter card has detected an incorrect number of fibre-channel adapters. This error applies to only the SAN Volume Controller 2145-4F2 model. 1010
073002 E The fibre-channel adapter has failed. This error applies to only the SAN Volume Controller 2145-4F2 model. 1050
073003 E The fibre-channel ports are not operational. 1060
073004 E The fibre-channel adapter has detected a PCI bus error. This error applies to only the SAN Volume Controller 2145-4F2 model. 1012
073005 E A cluster path failure has occurred. 1550
073006 W The SAN is not correctly zoned. As a result, more than 512 ports on the SAN have logged into one SAN Volume Controller port. 1800
073101 E The 2-port fibre-channel adapter card in slot 1 is missing. This error applies to only the SAN Volume Controller 2145-8F2 model. 1014
073102 E The 2-port fibre-channel adapter in slot 1 has failed. This error applies to only the SAN Volume Controller 2145-8F2 model. 1054
073104 E The 2-port fibre-channel adapter in slot 1 has detected a PCI bus error. This error applies to only the SAN Volume Controller 2145-8F2 model. 1017
073201 E The 2-port fibre-channel adapter in slot 2 is missing. This error applies to only the SAN Volume Controller 2145-8F2 model. 1015
073202 E The 2-port fibre-channel adapter in slot 2 has failed. This error applies to only the SAN Volume Controller 2145-8F2 model. 1056
073204 E The 2-port fibre-channel adapter in slot 2 has detected a PCI bus error. This error applies to only the SAN Volume Controller 2145-8F2 model. 1018
073251 E The 4-port fibre-channel adapter in slot 1 is missing. This error applies to only the SAN Volume Controller 2145-8G4 model. 1011
073252 E The 4-port fibre-channel adapter in slot 1 has failed. This error applies to only the SAN Volume Controller 2145-8G4 model. 1055
073258 E The 4-port fibre-channel adapter in slot 1 has detected a PCI bus error. This error applies to only the SAN Volume Controller 2145-8G4 model. 1013
073261 E The 4-port fibre-channel adapter in slot 1 has detected a PCI bus error. This error applies to only the SAN Volume Controller 2145-8A4 model. 1011
073262 E The 4-port fibre-channel adapter in slot 1 has detected a PCI bus error. This error applies to only the SAN Volume Controller 2145-8A4 model. 1055
073268 E The 4-port fibre-channel adapter in slot 1 has detected a PCI bus error. This error applies to only the SAN Volume Controller 2145-8A4 model. 1013
073271 E The 4-port fibre-channel adapter in slot 1 has detected a PCI bus error. This error applies to only the SAN Volume Controller 2145-CF8 model. 1011
073272 E The 4-port fibre-channel adapter in slot 1 has detected a PCI bus error. This error applies to only the SAN Volume Controller 2145-CF8 model. 1055
073278 E The 4-port fibre-channel adapter in slot 1 has detected a PCI bus error. This error applies to only the SAN Volume Controller 2145-CF8 model. 1013
073301 E The 4-port fibre-channel adapter in slot 2 is missing. This error applies to only the SAN Volume Controller 2145-8F4 model. 1016
073302 E The 4-port fibre-channel adapter in slot 2 has failed. This error applies to only the SAN Volume Controller 2145-8F4 model. 1057
073304 E The 4-port fibre-channel adapter in slot 2 has detected a PCI bus error. This error applies to only the SAN Volume Controller 2145-8F4 model. 1019
073305 E One or more fibre-channel ports are running at a speed that is lower than the last saved speed. 1065
073310 E A duplicate fibre-channel frame has been detected, which indicates that there is an issue with the fibre-channel fabric. Other fibre-channel errors might also be generated. 1203
074001 W Unable to determine the vital product data (VPD) for an FRU. This is probably because a new FRU has been installed and the software does not recognize that FRU. The cluster continues to operate; however, you must upgrade the software to fix this warning. 2040
074002 E The node warm started after a software error. 2030
075001 E The flash boot device has failed. This error applies to the SAN Volume Controller 2145-4F2, SAN Volume Controller 2145-8F2, and the SAN Volume Controller 2145-8F4 models.This error applies to the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1040
075002 E The flash boot device has recovered. This error applies to the SAN Volume Controller 2145-4F2, SAN Volume Controller 2145-8F2, and the SAN Volume Controller 2145-8F4 models.This error applies to the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1040
075005 E A service controller read failure has occurred. This error applies to the SAN Volume Controller 2145-4F2, SAN Volume Controller 2145-8F2, and the SAN Volume Controller 2145-8F4 models.This error applies to the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1044
075011 E The flash boot device has failed. This error applies to only the SAN Volume Controller 2145-8G4 model. 1040
075012 E The flash boot device has recovered. This error applies to only the SAN Volume Controller 2145-8G4 model. 1040
075015 E A service controller read failure has occurred. This error applies to only the SAN Volume Controller 2145-8G4 model. 1044
075021 E The flash boot device has failed. This error applies to only the SAN Volume Controller 2145-8A4 model. 1040
075022 E The flash boot device has recovered. This error applies to only the SAN Volume Controller 2145-8A4 model. 1040
075025 E A service controller read failure has occurred. This error applies to only the SAN Volume Controller 2145-8A4 model. 1044
075031 E The flash boot device has failed. This error applies to only the SAN Volume Controller 2145-CF8 model. 1040
075032 E The flash boot device has recovered. This error applies to only the SAN Volume Controller 2145-CF8 model. 1040
075035 E A service controller read failure has occurred. This error applies to only the SAN Volume Controller 2145-CF8 model. 1044
076001 E The internal disk for a node has failed. 1030
076002 E The hard disk is full and cannot capture any more output. 2030
076401 E One of the two power supply units in the node has failed. 1096
076402 E One of the two power supply units in the node cannot be detected. 1096
076403 E One of the two power supply units in the node is without power. 1097
076501 E A high-speed SAS adapter is missing. 1120
076502 E Degraded PCIe lanes on a high-speed SAS adapter. 1121
076503 E A PCI bus error occurred on a high-speed SAS adapter. 1121
076504 E A high-speed SAS adapter requires a PCI bus reset. 1122
076505 E Vital product data (VPD) is corrupt on high-speed SAS adapter. 1121
077001 E The system board service processor shows that fan 1 has failed. This error applies to only the SAN Volume Controller 2145-4F2 model. 1070
077002 E The system board service processor shows that fan 2 has failed. This error applies to only the SAN Volume Controller 2145-4F2 model. 1070
077003 E The system board service processor shows that fan 3 has failed. This error applies to only the SAN Volume Controller 2145-4F2 model. 1070
077004 E The system board service processor shows that fan 4 has failed. This error applies to only the SAN Volume Controller 2145-4F2 model. 1070
077005 E The system board service processor shows that fan 5 has failed. This error applies to only the SAN Volume Controller 2145-4F2 model. 1071
077011 E The system board service processor shows that the ambient temperature threshold has exceeded. This error applies to only the SAN Volume Controller 2145-4F2 model. 1075
077012 E The system board service processor shows that temperature warning threshold has exceeded. This error applies to only the SAN Volume Controller 2145-4F2 model. 1076
077013 E The system board service processor shows that the soft or hard shutdown temperature threshold has exceeded. This error applies to only the SAN Volume Controller 2145-4F2 model. 1077
077021 E The system board service processor shows that Voltage 1, (12 volt) is outside the set thresholds. This error applies to only the SAN Volume Controller 2145-4F2 model. 1080
077022 E The system board service processor shows that Voltage 2, (5 volt) is outside the set thresholds. This error applies to only the SAN Volume Controller 2145-4F2 model. 1080
077023 E The system board service processor shows that Voltage 3, (3.3 volt) is outside the set thresholds. This error applies to only the SAN Volume Controller 2145-4F2 model. 1080
077024 E The system board service processor shows that Voltage 4, (2.5 volt) is outside the set thresholds. This error applies to only the SAN Volume Controller 2145-4F2 model. 1081
077025 E The system board service processor shows that Voltage 5, (1.5 volt) is outside the set thresholds. This error applies to only the SAN Volume Controller 2145-4F2 model. 1081
077026 E The system board service processor shows that Voltage 6, (1.25 volt) is outside the set thresholds. This error applies to only the SAN Volume Controller 2145-4F2 model. 1081
077027 E The system board service processor shows that Voltage 7, (CPU volts) is outside the set thresholds. This error applies to only the SAN Volume Controller 2145-4F2 model. 1081
077101 E The service processor shows a fan 40×40×28 failure. This error applies to both the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1090
077102 E The service processor shows a fan 40×40×56 failure. This error applies to both the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1091
077105 E The service processor shows a fan failure. This error applies to only the SAN Volume Controller 2145-8G4 model. 1089
077106 E The service processor shows a fan failure. This error applies to only the SAN Volume Controller 2145-8A4 model. 1089
077107 E The service processor shows a fan failure. This error applies to only the SAN Volume Controller 2145-CF8 model. 1089
077111 E The node ambient temperature threshold has exceeded. This error applies to both the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1094
077112 E The node processor warning temperature threshold has exceeded. This error applies to both the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1093
077113 E The node processor or ambient critical threshold has exceeded. This error applies to both the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1092
077121 E System board - any voltage high. This error applies to both the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1100
077124 E System board - any voltage low. This error applies to both the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1105
077128 E A power management board voltage failure has occurred. This error applies to both the SAN Volume Controller 2145-8F2 and the SAN Volume Controller 2145-8F4 models. 1110
077161 E The node ambient temperature threshold has exceeded. This error applies to only the SAN Volume Controller 2145-8G4 model. 1094
077162 E The node processor warning temperature threshold has exceeded. This error applies to only the SAN Volume Controller 2145-8G4 model. 1093
077163 E The node processor or ambient critical threshold has exceeded. This error applies to only the SAN Volume Controller 2145-8G4 model. 1092
077165 E The node ambient temperature threshold has exceeded. This error applies to only the SAN Volume Controller 2145-8A4 model. 1094
077166 E The node processor warning temperature threshold has exceeded. This error applies to only the SAN Volume Controller 2145-8A4 model. 1093
077167 E The node processor or ambient critical threshold has exceeded. This error applies to only the SAN Volume Controller 2145-8A4 model. 1092
077171 E System board - any voltage high. This error applies to only the SAN Volume Controller 2145-8G4 model. 1101
077172 E System board - any voltage high. This error applies to only the SAN Volume Controller 2145-8A4 model. 1101
077173 E System board - any voltage high. This error applies to only the SAN Volume Controller 2145-CF8 model. 1101
077174 E System board - any voltage low. This error applies to only the SAN Volume Controller 2145-8G4 model. 1106
077175 E System board - any voltage low. This error applies to only the SAN Volume Controller 2145-8A4 model. 1106
077176 E System board - any voltage low. This error applies to only the SAN Volume Controller 2145-CF8 model. 1106
077178 E A power management board voltage failure has occurred. This error applies to only the SAN Volume Controller 2145-8G4 model. 1110
077185 E The node ambient temperature threshold has exceeded. This error applies to only the SAN Volume Controller 2145-CF8 model. 1094
077186 E The node processor warning temperature threshold has exceeded. This error applies to only the SAN Volume Controller 2145-CF8 model. 1093
077187 E The node processor or ambient critical threshold has exceeded. This error applies to only the SAN Volume Controller 2145-CF8 model. 1092
077188 E A power management board voltage failure has occurred. This error applies to only the SAN Volume Controller 2145-CF8 model. 1110
078001 E A power domain error has occurred. Both nodes in a pair are powered by the same uninterruptible power supply. 1155
079000 W Data has not been recovered on virtual disks (VDisks). 1850
079500 W The limit on the number of cluster secure shell (SSH) sessions has been reached. 2500
079501 W Unable to access the Network Time Protocol (NTP) network time server. 2700
081001 E An Ethernet port failure has occurred. 1400
082001 E A server error has occurred. 2100
083001 E An uninterruptible power supply communications failure has occurred. The RS232 connection between a node and its uninterruptible power supply is faulty. This error applies to only the 2145 UPS model. 1145
083002 E The uninterruptible power supply output is unexpectedly high. The uninterruptible power supply is probably connected to a non-SAN Volume Controller load. This error applies to only the 2145 UPS model. 1165
083003 E The uninterruptible power supply battery has reached end of life. This error applies to only the 2145 UPS model. 1190
083004 E An uninterruptible power supply battery failure has occurred. This error applies to only the 2145 UPS model. 1180
083005 E An uninterruptible power supply electronics failure has occurred. This error applies to only the 2145 UPS model. 1170
083006 E Uninterruptible power supply frame fault. This error applies to only the 2145 UPS model. 1175
083007 E Uninterruptible power supply frame fault overcurrent. This error applies to only the 2145 UPS model. 1160
083008 E An uninterruptible power supply failure has occurred. This error applies to only the 2145 UPS model. 1185
083009 E Uninterruptible power supply ac input power fault. This error applies to only the 2145 UPS model. 1140
083010 E An uninterruptible power supply configuration error has occurred. This error applies to only the 2145 UPS model. 1150
083011 E Uninterruptible power supply ambient over temperature. This error applies to only the 2145 UPS model. 1135
083012 E Uninterruptible power supply over temperature warning. This error applies to only the 2145 UPS model. 3000
083013 E The cross cable test was bypassed because of an internal uninterruptible power supply software error. This error applies to only the 2145 UPS model. 3010
083101 E An uninterruptible power supply communications failure has occurred. The RS232 connection between a node and its uninterruptible power supply is faulty. This error applies to only the 2145 UPS-1U model. 1146
083102 E The uninterruptible power supply output is unexpectedly high. The uninterruptible power supply is probably connected to a non-SAN Volume Controller load. This error applies to only the 2145 UPS-1U model. 1166
083103 E The uninterruptible power supply battery has reached end of life. This error applies to only the 2145 UPS-1U model. 1191
083104 E An uninterruptible power supply battery failure has occurred. This error applies to only the 2145 UPS-1U model. 1181
083105 E An uninterruptible power supply electronics failure has occurred. This error applies to only the 2145 UPS-1U model. 1171
083107 E Uninterruptible power supply overcurrent. This error applies to only the 2145 UPS-1U model. 1161
083108 E An uninterruptible power supply failure has occurred. This error applies to only the 2145 UPS-1U model. 1186
083109 E Uninterruptible power supply ac input power fault. This error applies to only the 2145 UPS-1U model. 1141
083110 E An uninterruptible power supply configuration error has occurred. This error applies to only the 2145 UPS-1U model. 1151
083111 E Uninterruptible power supply ambient over temperature. This error applies to only the 2145 UPS-1U model. 1136
083112 E Uninterruptible power supply over temperature warning. This error applies to only the 2145 UPS-1U model. 3001
083113 E An uninterruptible power supply software error has occurred. This error applies to only the 2145 UPS-1U model. 3011
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