MAP 5800: Light path helps you to solve hardware problems on the SAN Volume Controller model 2145-CF8, 2145-8A4, 2145-8G4, 2145-8F4, or 2145-8F2 that are preventing the node from booting.
If you are not familiar with these maintenance analysis procedures (MAPs), first read Using the maintenance analysis procedures.
Use the diagnostics LEDs that are located on the system board to solve hardware problems with theSAN Volume Controller 2145-CF8 node.
Ensure that the node is turned on and then perform the following steps to resolve any hardware errors that are indicated by the Error LED and light path LEDs:
Press the release latch and open the light path diagnostics panel, which is shown in Figure 2.
| Diagnostics panel LED | Action |
|---|---|
| OVER SPEC | The power supplies are using more power than
their maximum rating. If the OVER SPEC LED is lit, one or more of
the six 12V channel error LEDs (A, B, C, D, E, or AUX) is also lit
on the system board. Perform the following actions to resolve the
problem:
|
| LOG | An error occurred. Connect a keyboard and a monitor. Check the IMM system event log and the system error log for information about the error. Replace any components that are identified in the error logs. |
| LINK | This is not used on the SAN Volume Controller 2145-CF8. Replace the system board. |
| PS | Power supply 1 or power supply 2 has failed.
Perform the following actions to resolve the problem:
|
| PCI | An error occurred on a PCI bus or on the system
board. An additional LED is lit next to a failing PCI slot. Perform
the following actions to resolve the problem:
|
| SP | A service processor error was detected. Perform
the following actions to resolve the problem:
|
| FAN | A fan has failed, is operating too slowly, or
was removed. A failing fan can also cause the TEMP LED to be lit.
Perform the following actions to resolve the problem:
|
| TEMP | The system temperature exceeded a threshold
level. A failing fan can cause the TEMP LED to be lit. Perform the
following actions to resolve the problem:
|
| MEM | A memory configuration or a memory error that
is not valid has occurred. Both the MEM LED and CNFG LED might be
lit. Perform the following actions to resolve the problem:
|
| NMI | A non-maskable interrupt occurred or the NMI button was pressed. This situation should not occur. If the NMI button on the light path diagnostic panel was pressed by mistake, restart the node; otherwise, call your support center. |
| CNFG | A hardware configuration error occurred. If
the MEM LED is also lit, follow the actions shown for MEM LED. If
the CPU LED is lit, check to see if a microprocessor is installed
in CPU 2. If one is installed, remove it because the configuration
is not supported. If no other light path LEDs are lit, replace the
FRUs in the order shown until the problem is resolved:
|
| CPU | A microprocessor failed or a microprocessor
configuration is not valid. Both the CPU LED and the CNFG LED might
be lit. Perform the following actions:
|
| VRM | This is not used on the SAN Volume Controller 2145-CF8. |
| DASD | A disk drive failed or is missing. A SAN Volume Controller 2145-CF8 must
have its system hard disk drive installed in drive slot 4. Up to four
optional solid-state drives (SSDs) can
be installed in drive slots 0 to 3. If an SSD has been deliberately removed from a slot, the system error LED and the DASD diagnostics panel LED will light. The error is maintained even if the SSD is replaced in a different slot. If an SSD has been removed or moved, the error is cleared by powering off the node using MAP 5350, removing both the power cables, replacing the power cables, and then restarting the node. Resolve any node or cluster errors that relate to SSDs or the system disk drive. If an error is still shown, power off the node and reseat all the drives. If the error remains, replace
the following components in the order listed:
|
| RAID | This is not used on the SAN Volume Controller 2145-CF8. |
| BRD | An error occurred on the system board. Perform
the following actions to resolve the problem:
|
Use the diagnostics LEDs that are located on the system board to solve hardware problems with the SAN Volume Controller 2145-8A4 node.
Ensure that the node is turned on and then perform the following steps to resolve any hardware errors that are indicated by the Error LED and light path LEDs:
Error
LEDObserve the state of the diagnostic LEDs on the system board. To view the LEDs, follow these steps:
Other than the Standby Power, Power good, and the Baseboard management controller heartbeat LEDs, are one or more LEDs on the system board on or flashing?
Fan
1 error LED
Fan
2 error LED
Fan
3 error LED
DIMM
1 error LED
DIMM
2 error LED
DIMM
3 error LED
DIMM
4 error LED
PCI
Express slot 2 error LED
PCI
Express slot 1 error LED
Fan
4 error LED
Fan
5 error LED
Voltage
regulator error LED
Standby
power LED
Power
good LED
Baseboard
management controller heartbeat LED
SAS/SATA
controller error LEDAre any diagnostic LEDs other than 13 , 14 , and 15 on the system board illuminated?
| Diagnostics panel LED | Action |
|---|---|
| DIMM error LEDs (1 through 4) | Replace parts in the following sequence:
|
| Fan error LEDs (1 through 5) | Replace parts in the following sequence:
|
| PCI Express® slot 1 error LED | Replace parts in the following sequence:
|
| PCI Express slot 2 error LED | This is not used on the SAN Volume Controller 2145-8A4. Replace the system board. |
| Voltage regulator error LED | Replace the system board. |
| SAS/SATA controller error LED | This is not used on the SAN Volume Controller 2145-8A4. Replace the system board. |
Replace the top cover and place the node in the rack. See Replacing the SAN Volume Controller in a rack. Then continue with MAP 5700: Repair verification to verify the correct operation.
Use light path diagnostics to solve hardware problems with the SAN Volume Controller 2145-8G4 node.
Ensure that the node is turned on and then perform the following steps to resolve any hardware errors indicated by the Error LED and light path LEDs:
Release
latch
Error
LEDPress the release latch and open the light path diagnostics panel, which is shown in Figure 7.
Are one or more LEDs on the light path diagnostics panel on or flashing?
System-board
battery error LED
DIMM
5 error LED
DIMM
6 error LED
DIMM
7 error LED
DIMM
8 error LED
Light
path diagnostics active LED
Light
path diagnostics button
Microprocessor
2 error LED
Microprocessor
1 error LED
DIMM
1 error LED
DIMM
2 error LED
DIMM
3 error LED
DIMM
4 error LED
System-board
fault LED
Power
B error LED
Power
A error LED
Power
C error LED
Power
D error LED| Diagnostics panel LED | Action |
|---|---|
| OVER SPEC | Replace parts in the following sequence:
|
| PS1 | If you have just replaced the power supply,
check that it is correctly installed. If it is correctly installed,
replace parts in the following sequence:
|
| PS2 | This is not used on the SAN Volume Controller 2145-8G4.
This is a false indication. A sensor has failed or the system
board service processor firmware is not functioning correctly. Contact
your support center to see if a firmware update is available. If not,
replace parts in the following sequence:
|
| CPU | A microprocessor has failed. Make sure that the failing microprocessor, which is indicated by a lit LED on the system board, is installed correctly. If it is installed correctly, replace the microprocessor. |
| VRM | This is not used on the SAN Volume Controller 2145-8G4. |
| CNFG | Microprocessor configuration error. Check the installed microprocessors for compatibility. |
| MEM | Observe the DIMM LEDs on the system board. If
any DIMM LED is flashing, make sure that the correct type of DIMM
is installed in every slot. Replace parts in the following sequence:
Note: If more than one DIMM is indicated by the light path diagnostics,
replace the DIMMs one-at-a-time, starting at the lowest-numbered DIMM
slot that the diagnostics indicated.
|
| NMI | A non-maskable interrupt occurred. Call your support center and check if any software updates need to be applied to this SAN Volume Controller 2145-8G4. If this node will not join the cluster, run node recovery. If node recovery does not resolve the problem, replace the system board assembly. |
| S ERR | A soft error occurred. Call your support center and check if any software updates need to be applied to this SAN Volume Controller 2145-8G4. If this node will not join the cluster, run node recovery. If node recovery does not resolve the problem, replace the system board assembly. |
| SP | The Service processor has failed. Replace the system board assembly. |
| DASD | This is not used on the SAN Volume Controller 2145-8G4. A
sensor has failed or the system board service processor firmware is
not functioning correctly. Contact your support center to see if
a firmware update is available. If not, replace parts in the following
sequence:
|
| BRD | Observe the battery LED and the system board LED. If the battery LED is illuminated, replace the battery. If the system board LED is illuminated, replace the system board. |
| FAN | A fan has failed, is operating too slowly, or has been removed. A failing fan can also cause the TEMP LED to be lit. Replace the failing fan, which is indicated by a lit LED near the fan connector on the system board. |
| TEMP | If any fan failures exist, repair those before attempting this procedure. Verify that the ambient temperature is within normal operating specifications. Make sure that airflow in and around the SAN Volume Controller 2145-8G4 is not obstructed. If the error persists, replace the system board. |
| RAID | This is not used on the SAN Volume Controller 2145-8G4. |
| PCI | The fibre-channel card might be failing. Ensure the fibre-channel card and the riser card are correctly installed. If the error persists, replace the fibre-channel card. |
Use light path diagnostics to solve hardware problems with the SAN Volume Controller 2145-8F2 and SAN Volume Controller 2145-8F4 nodes.
Ensure that the node is turned on and then perform the following steps to resolve any hardware errors indicated by the Error LED and light path LEDs:
Error
LED
Release
latchPress the release latch and open the light path diagnostics panel, which is shown in Figure 10.

Are one or more LEDs on the light path diagnostics panel on or flashing?
. See Figure 11.
Light
path diagnostics button
System
board fault LED
Light
path activity LED
VRM
2 Error LED
CPU
2 Error LED
CPU
1 Error LED
VRM
1 Error LED
Battery
LED
DIMM
1 error LED
DIMM
2 error LED
DIMM
3 error LED
DIMM
4 error LED
DIMM
5 error LED
DIMM
6 error LED
DIMM
7 error LED
DIMM
8 error LED| Diagnostics panel LED | Action |
|---|---|
| OVER SPEC | Replace the power supply |
| PS1 | If you have just replaced the power supply,
check that it is correctly installed. If it is correctly installed,
replace parts in the following sequence:
|
| PS2 | This is not used on the SAN Volume Controller 2145-8F2 nor
the SAN Volume Controller 2145-8F4. A
sensor has failed or the system board service processor firmware is
not functioning correctly. Contact your support center to see if
a firmware update is available. If not, replace parts in the following
sequence:
|
| CPU | Observe the CPU indicators on the system board.
The microprocessor adjacent to the illuminated LED is failing. If
you have installed the incorrect type of microprocessor, the LED will
be flashing. Replace parts in the following sequence:
|
| VRM | Observe the VRM indicators on the system board.
The VRM adjacent to the illuminated LED is failing. Verify that the
VRM is correctly installed. Replace parts in the following sequence:
|
| CNFG | Observe all system board LEDs. Make sure that
DIMMs, microprocessors, and VRMs are installed correctly and are of
the correct type. Replace parts in the following sequence:
|
| MEM | Observe the DIMM LEDs on the system board. If
any DIMM LED is flashing, make sure that the correct type of DIMM
is installed in every slot. Replace parts in the following sequence:
Note: If more than one DIMM is indicated by the light path diagnostics,
replace the DIMMs one-at-a-time, starting at the lowest-numbered DIMM
slot that the diagnostics indicated.
|
| NMI | A non-maskable interrupt occurred. Call your support center and check if any software updates need to be applied to this SAN Volume Controller 2145-8F2 or SAN Volume Controller 2145-8F4. If this node will not join the cluster, run node recovery. If node recovery does not resolve the problem, replace the frame assembly. |
| S ERR | A soft error occurred. Call your support center and check if any software updates need to be applied to this SAN Volume Controller 2145-8F2 or SAN Volume Controller 2145-8F4. If this node will not join the cluster, run node recovery. If node recovery does not resolve the problem, replace the frame assembly. |
| SP | The Service processor has failed. Replace the frame assembly. |
| DASD | This is not used on the SAN Volume Controller 2145-8F2 or SAN Volume Controller 2145-8F4.
This is a false indication. A sensor has failed or the system
board service processor firmware is not functioning correctly. Contact
your support center to see if a firmware update is available. If not,
replace parts in the following sequence:
|
| FAN | Observe the LEDs on the fan backplanes. The
fan adjacent to the failing LED is failing. Replace parts in the following
sequence:
|
| TEMP | If any fan failures exist, repair those before attempting this procedure. Verify that the ambient temperature is within normal operating specifications. Make sure that airflow in and around the SAN Volume Controller 2145-8F2 or SAN Volume Controller 2145-8F4 is not obstructed. Replace the frame assembly. |
| BRD | Observe the battery LED and the system board LED. If the battery LED is illuminated, replace the battery. If the system board LED is illuminated, replace the frame assembly. |
| PCI A | This is not used on the SAN Volume Controller 2145-8F2 nor SAN Volume Controller 2145-8F4.
This is a false indication. A sensor has failed or the system
board service processor firmware is not functioning correctly. Contact
your support center to see if a firmware update is available. If not,
replace parts in the following sequence:
|
| PCI B | One of the fibre-channel adapter cards connected
to this bus might be failing. Ensure that both adapters are correctly
installed and that the riser card latches are fully closed. If possible,
display the fibre-channel card status on the SAN Volume Controller 2145-8F2 or SAN Volume Controller 2145-8F4 front
panel to determine the failing card. Otherwise, remove the fibre-channel
cards one-at-a-time to determine the failing card. Replace parts in
the following sequence:
|
| PCI C | Replace the frame assembly. |