Use the Modify Support E-Mail User panel in the SAN Volume Controller Console to
change the support e-mail user. However, a support e-mail user is
recommended and changing these settings could cause the e-mail service
to function incorrectly. Only change these settings if the new values
are correct and another support center is present. If this is the
last user that is specified to receive event notifications, then deleting
this user disables event notifications. Event notification can be
restarted by adding another user and restarting the e-mail service.
Attributes
The
following attributes are displayed:
- User Name
- Displays the name of the e-mail user.
- E-Mail Address
- Displays the e-mail address of the user.
- Send Error Notification
- Displays whether events with the notification type of error are
sent to the support user at the specified e-mail address. When
an event notification with the type error is received
by the specified user, the problem must be fixed immediately. This
notification indicates a serious problem with the SAN Volume Controller cluster.
For example, the event that is being reported could indicate a loss
of redundancy in the system, and it is possible that another failure
could result in loss of access to data. The most typical reason this
type of notification is sent is because of a hardware failure, but
some configuration errors or fabric errors also are included in this
notification type.
- On
- Indicates that the specified user receives events with the notification
type of error.
- Off
- Indicates that the specified user does not receive
events with the notification type of error.
Fields
The
following fields can be updated:
- User Name
- Enter the new name of the support user. To change the user name,
a support user and a associated e-mail address must exist. Only change
the user name and e-mail address settings after verifying that the
new values and that the other support center exists.
- E-mail Address
- Enter the new e-mail address of the support user.
- Event Notification Settings
- Select the following types of event notification that the specified
user is sent.
- Send Error Notification
- Select whether events with the notification type of error are
sent to the specified support user. When
an event notification with the type error is received
by the specified user, the problem must be fixed immediately. This
notification indicates a serious problem with the SAN Volume Controller cluster.
For example, the event that is being reported could indicate a loss
of redundancy in the system, and it is possible that another failure
could result in loss of access to data. The most typical reason this
type of notification is sent is because of a hardware failure, but
some configuration errors or fabric errors also are included in this
notification type.
- Send Warning Notification
- Select whether events with the notification type of warning are
sent to the specified support user.
- Send Informational Notification
- Select whether events with the notification type of informational are
sent to the specified support user. For these
types of notifications, no action is necessary to resolve them. This
notification indicates an event that was expected has occurred. For
example, a FlashCopy® mapping
event has completed successfully. No remedial action is required when
these notification types are sent.
- Inventory Reporting
- Indicate whether inventory reporting is sent to the specified
e-mail user. You can select the following options:
Actions
The
following actions are available:
- OK
- Click this button to change the support user.
- Cancel
- Click this button to exit this panel without changing the support
user.