Re-establishing contact with a cluster when the network goes down

In the event that you lose contact with the SAN Volume Controller Console, there are several actions that you can perform to test the status of a cluster.

Problem

If your network goes down, the Availability Status can still display as OK.

If your network goes down when you are using the SAN Volume Controller Console, the clusters that are managed by the SAN Volume Controller Console are not available. The Availability Status in the Viewing Clusters panel still shows OK. In this case, the Availability Status does not accurately reflect the status of the cluster.

Investigation

The Availability Status in the Viewing Clusters panel does not accurately reflect the status of the cluster. The reason is the IBM® System Storage® SAN Volume Controller Pegasus Server service has a 15-minute timeout.
You can do any of the following actions to test the status of the cluster:
  • Wait for the 15 minutes to expire
  • Delete the cluster and then add the cluster
    Note: If the SSH keys are stored on your host and on the cluster, it is not necessary to delete and then add the administrative ID.
  • Use the Reset SSH Fingerprint action
    Note: A side effect of the reset action is that the status of the cluster is checked.
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