Removing and replacing the fibre-channel SFP connector on a SAN Volume Controller node

When a failure occurs on a single fibre-channel link, the SFP connector might need to be replaced.

The SFP connector is designed to be hot-plugged, so that you do not need to power off the SAN Volume Controller node.

CAUTION:
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Perform the following steps to remove and then replace the SFP connector:
  1. Carefully determine the failing physical port connection. See Fibre-channel port numbers and worldwide port names for illustrations of the fibre-channel port locations.
    Important: SAN Volume Controller nodes are now supported with both long-wave SFPs and short-wave SFPs. A long-wave SFP has some blue components that are visible even when the SFP is plugged in. You must replace an SFP with the same type of SFP that you are replacing. If the SFP to replace is a long wave SFP, for example, you must provide a suitable replacement. Removing the wrong SFP connector could result in loss of data access.
  2. Remove the fibre-channel cable by pressing the release tab and pulling the cable out. Be careful to exert pressure only on the connector and do not pull on the fibre-channel cables.
  3. Remove the SFP. There are a number of different handling or locking mechanisms that are used on the SFP connectors. Table 1 describes the usual type of mechanisms that are found on a SAN Volume Controller model. It is possible, however, that the installed SFP connectors have a different mechanism than is indicated.
    Table 1. Instructions for removing the SFP connector
    SAN Volume Controller model Removal instructions
    SAN Volume Controller models 2145-CF8, 2145-8A4, 2145-8G4, and 2145-8F4 Locate the release handle that is incorporated into the SFP connector, unclip the handle, and then use the handle to pull out the SFP connector.
    SAN Volume Controller 2145-8F2 and SAN Volume Controller 2145-4F2 Locate the small black locking tag on the bottom of the SFP connector, push it back, and then pull out the SFP connector.
    Note: Other SFP connectors might have a plastic tag. If so, pull the tag to remove the SFP connector.
    Important: The customer might be using a non-standard SFP connector. If so, the customer should alert you as to the SFP connector to use, and provide the SFP connector to you. Always check that the SFP connector that you replace matches the SFP connector that you remove.
  4. Push the new SFP connector into the aperture and ensure it is securely pushed home. The SFP usually locks into place without having to swing the release handle until it locks flush with the SFP connector. Figure 1 illustrates an SFP connector and its release handle.
    Figure 1. Fibre-channel SFP connector
    This figure is a photograph of fibre-channel SFP
  5. Reconnect the fibre-channel cable.
  6. Confirm that the error is now fixed. Check the fibre-channel port status using the front-panel display. If possible, check the status given by the customer's SAN monitoring tools. Either mark the error as fixed or restart the node depending on the failure indication that you originally noted.
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