Collecting CIM log files

The SAN Volume Controller CIM agent command-line interface (CLI) supports the collection of CIM agent logging information for maintenance and diagnostic reporting to the IBM® Support Center.

To collect logs from the CIMOM that resides on the cluster, typical cluster log collection is used. Log levels can be set using the SAN Volume Controller Console by selecting Service and Maintenance > CIMOM Log Configuration.

To collect all cluster logs and CIMOM logs, issue the svctask cpdumps CLI command. You can also use the SAN Volume Controller Console to list the CIMOM logs by selecting CIMOM Logs > Service and Maintenance > List Dumps.

Increase the tracing levels:
1. Launch the SAN Volume Controller Console
2. Select Service and Maintenance > CIMOM Log Configuration
3. To enable CIMOM trace log at the highest level, select Max Level
Reproduce the error.
Collect CIMOM logs:
1. Launch the SAN Volume Controller Console
2. Select Service and Maintenance > List Dumps
3. Click CIMOM Logs and save all CIMOM log files in the list
After you collect the information, decrease the tracing levels and return the server to its typical performance level:
1. Launch the SAN Volume Controller Console
2. Select Service and Maintenance > CIMOM Log Configuration
3. Choose the Default Level to decrease the CIMOM trace log level

Table 1 describes the commands that are used to log and trace CIM agent activity.

Table 1. Commands for logging and tracing CIM agent
Command	Description
collectlogs	Collects the SAN Volume Controller GUI logs