If you are working with the SAN Volume Controller Console and
you receive a You have signed off message before the SAN Volume Controller Console closes
unexpectedly, use these instructions to help you troubleshoot the
problem.
You can perform any of the following actions to troubleshoot
an unexpected shutdown of the SAN Volume Controller Console:
- Open a new browser window and try to reconnect to the SAN Volume Controller Console. The logoff message is typically caused when an open session
times out. This often happens if the browser window was left open
from a previous session.
- Check Windows Task Manager to ensure that the cimserver.exe
process is running.
- Ensure that the Websphere Application Server (WAS) service
is still running in the Windows Service Manager.
- Ensure that the disk on the server is not full.
- Ensure that the server is not pegged.
- Determine if the IP address of the server where the SAN Volume Controller Console is
running has changed since the last time that the server was restarted.
If it has changed, restart the server to correct the problem.