When you cannot access the SAN Volume Controller cluster
from the SAN Volume Controller Console,
but you can access the cluster through PuTTY, some
of the required services on the IBM® System Storage® Productivity
Center (SSPC)
or master console server
might be stopped.
Check the messages that begin with the CMMU prefix
in the SAN Volume Controller Information
Center. These messages might provide additional information and solutions
for this problem.
Perform the following actions
to access the cluster from the SAN Volume Controller Console:
- From the SSPC or master console server,
right-click My Computer on your desktop.
- Click .
- Ensure
that the following services are configured for Automatic
Startup with a status of Started:
- Service Location Protocol
- IBM System Storage SAN Volume
Controller Pegasus Server
- IBM WebSphere® Application Server V6 - SVC
Note: If the status for any of these services changes
from Starting to Stopped,
contact the IBM Support
Center for
assistance.