# Identify LED did not turn off

After the USB flash drive is inserted into the full-sized USB port on the canister that is being initialized, the identify LED turns on, then turns off, indicating that you can proceed with the initialization. Normally this process takes up to 3 minutes.

## About this task

After the USB flash drive is inserted into the full sized USB port, the identify LED ( 1 ), which is shown in Figure 1, starts flashing.
Figure 1. Canister identify LED

If the identify LED does not turn off as expected, use the following steps to determine any necessary action:

## Procedure

1. Ensure that you wait at least 3 minutes from when the identify LED first turned on. If the LED turns off within this time, return to the initialization wizard. If the identify LED remains turned on, proceed to 2.
2. Look at the status LED. ()

   If the status LED is permanently on, proceed to step 6.

3. If the status LED is flashing or permanently off, the canister might need to be replaced. Try reseating the canister in the enclosure and then restart the initialization wizard. If you get the same results, contact your support center to replace the canister.
4. Cancel the initialization wizard.
5. Reinsert the USB flash drive into your personal computer and restart the initialization tool. Complete the steps in the tool, but use the other canister in the enclosure. After completing the initialization wizard, if the identify LED does not stop flashing, contact your support representative for further assistance.
6. If the status LED is permanently on, then the system has initialized successfully. Return to the initialization wizard and continue as if the identify LED turned off. Verify the results of initialization. If the system is operational, log on to the management GUI and complete system setup. After completing system setup, check the identify LED to determine whether it is still on. If the identify LED is still on, complete these steps:
   1. In the management GUI, select Monitoring > System > Actions > Power Off > System.
   2. Restart the system.
   3. If the identify LED continues to flash, contact the support center for more assistance.

Parent topic: The identify LED does not light or does not turn off