Analyzing service information messages for S/390 and zSeries systems

Service information messages (SIMs) are generated by a storage unit for S/390 and zSeries hosts. Before installation, you can use the customization work sheets to record the following service information: the SIM severity level and the maximum number of times the storage unit sends the SIMs (0-5 times) to the console. During installation, either you or the IBM service sales representative must enter this information into the system.

SIM message types

The following SIM message types are generated by the storage unit.
Direct access storage device (DASD) SIM
Tracks DDM failures and problems.
Media SIM
Tracks data check problems on the media.
Storage unit SIM
Tracks storage unit, power control, and other hardware problems.

SIM severity levels

1 acute
An irrecoverable error with possible loss of data. This severity level only applies to DASD SIMs.
2 serious
An irrecoverable error or a data check with loss of access to data.
3 moderate
A system path is not operational and performance might be degraded. This severity level does not apply to media SIMs.
4 service
A recoverable error, equipment checks, or data checks. You can defer repair.
Related tasks
Setting up Call Home, SNMP, and SIM notifications (real-time only)
Setting up SIM notifications using the DS CLI
Library | Support | Terms of use | Feedback
© Copyright IBM Corporation 2004, 2007. All Rights Reserved.