Activating the Call Home function using the DS CLI

Complete this task to activate the Call Home function using the DS CLI. The Call Home function allows the transmission of operational and error-related data to IBM. It is the capability that allows the storage unit to alert IBM support of machine conditions.

Note: The Call Home function also has a modem call home feature. The DS CLI cannot be used to configure this feature. You must use the DS Storage Manager to configure the modem call home feature.
Before you can activate and test the Call Home function, ensure that the following tasks have been completed:
  • You have supplied your required contact information using the setcontactinfo command. This consists of the following information:
    • Company name
    • Ship state
    • Ship location
    • Ship country
    • Primary contact phone number
    • Primary e-mail address (required if you are using the call home e-mail notification feature).
  • You have supplied the location where e-mail notifications are sent by specifying the SMTP port and IP address through the setsmtp command.
  • You have set up your account information using the setplex command.

Use the setdialhome command to enable the Call Home function. You can designate the machine and enable the function on the machine with this command. Use the testcallhome command to verify that the Call Home function is active.

Perform the following steps to activate and test the Call Home function for your storage unit. The example commands that are displayed in this task are shown in two formats. The first format provides the type of information that the command requires. The second format provides the command with declared values for the variables.

  1. Issue the setdialhome command to activate the Call Home function. Enter the setdialhome command at the dscli command prompt with the following parameters and variables:
    dscli>setdialhome -action enabled storage_image_ID
    Example
    dscli>setdialhome -action enabled IBM.1750-68FA120
  2. Press Enter. The following message is displayed if the process is successful:
    Date/Time: Sun Aug 11 02:23:49 PST 2004 DS CLI Version: 5.0.0.0 
    DS: IBM.1750-68FA120
    
    The dial home settings were successfully modified
  3. Issue the testcallhome command to verify that the Call Home function is active. Enter the testcallhome command at the dscli command prompt with the following parameter:
    dscli>testcallhome storage_image_ID
    Example
    dscli>testcallhome IBM.1750-68FA120
  4. Press Enter. The following message is displayed if the process is successful:
    Date/Time: Sun Aug 11 02:23:49 PST 2004 DS CLI Version: 5.0.0.0 
    DS: IBM.1750-68FA120
    
    A test problem record was successfully created.
Related concepts
SNMP alerts
Notification methods
Related reference
setdialhome
setsnmp
setcontactinfo
testcallhome
Configure notifications — Call Home
Configure notifications — SNMP
Configure notifications — zSeries
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