Setting up contact information using the DS CLI

Complete this task to establish your contact information in your system. When you use any of the remote support features, the contact information you supply is sent to IBM so that an IBM service representative can contact you.

You must supply the following information when you are setting up for remote support:

Company name
Ship state or province
Ship location
Ship country
Contact primary phone number
Machine identification (consists of the manufacture, machine type, and serial number)
Primary e-mail address (required if you are using the Call Home e-mail notification feature).

It is also recommended that you supply the following additional types of information when setting up for remote support:

Company address
Machine location (the physical location of the machine)
Machine address (where the machine is physically located)
Ship phone (the telephone number of the person to contact when parts are being shipped)
Ship to city
Ship postal code
Contact name (the name of the system administrator who can be contacted by IBM service personnel)
Contact alternate phone number

Use the setcontactinfo command to provide the contact information that is needed for the remote support function.

Perform the following steps to establish your contact information in the system. The example commands that are displayed in this task are shown in two formats. The first format provides the type of information that the command requires. The second format provides the command with declared values for the variables.

Issue the setcontactinfo command to supply the contact information. Enter the setcontactinfo command at the dscli command prompt with the following parameters and variables:
```
dscli>setcontactinfo –companyname company_name -shipstate [state, province]
-shiploc building_location -shipcountry country
–contactpriphone primary_phone_number  
-contactemail primary_email_address storage_image_ID
```
Example
```
dscli>setcontactinfo –companyname Examples -shipstate AZ 
-shiploc bld1300 -shipcountry US –contactpriphone 520-799-8001
 -contactemail example@example.com IBM.1750-68FA120
```
Notes:
1. The phone number is displayed with hyphens that separate the various parts.
2. If you decide to use the company address, ensure that you use double quotation marks around your input. For example: -companyaddr “9210 S. High Rd Tucson Az 85744”

Press Enter. The following message is displayed if the process is successful:

Date/Time: Sun Aug 11 02:23:49 PST 2004 DS CLI Version: 5.0.0.0 
DS: IBM.1750-68FA120

The contact information settings were successfully modified

Issue the showcontactinfo command to verify that the contact information is active in your system. Enter the showcontactinfo command at the dscli prompt with the following parameter:
```
dscli>showcontactinfo storage_image_ID
```
Example
```
dscli>showcontactinfo IBM.1750-68FA120
```
A report is displayed showing the contact information that is established and recognized by your system.