Complete this task to set up the Call Home function to contact
IBM support using e-mail when a problem occurs on your storage unit. The setsmtp command
is used to set up the e-mail feature of the Call Home function.
Note: The Call Home function
also has a modem call home feature. The DS CLI cannot be used to configure
this feature. You must use the DS Storage Manager to configure the modem call
home feature.
Consider the following requirements before you use
the
setsmtp command to set up e-mail notifications:
- You must know your SMTP port and IP address, because these are required
to activate the e-mail notifications. This information specifies where a message
is sent in the event of a problem.
- Your system must recognize all the required contact information before
you can issue the setsmtp command. This includes the following information:
- Company name
- Ship state
- Ship location
- Ship country
- Primary contact phone number
- Primary e-mail address (required if you are using the call home
e-mail notification feature).
Perform the following steps to activate the e-mail notification
support option feature. The example commands that are displayed in this task
are shown in two formats. The first format provides the type of information
that the command requires. The second format provides the command with declared
values for the variables.
- Issue the showplex command to obtain a report that provides
your SMTP port and IP address. Enter the showplex command at the dscli
command prompt with the following parameter:
dscli>showplex storage_image_ID
Exampledscli>showplex IBM.1750-68FA120
- View the report and make a copy of it. The important thing is that
you have a record of the SMTP and SNMP IP addresses and port numbers that
are used in setting up the Call Home function.
- Issue the showcontactinfo command. This command displays
a report that allows you to ensure that the required contact information,
including the primary e-mal address, has been set in the system. Enter the showcontactinfo command
at the dscli command prompt with the following parameter:
dscli>showcontactinfo storage_image_ID
Exampledscli>showcontactinfo IBM.1750-68FA120
- Review the report and ensure that all the required contact information
has been set in the system, including the primary e-mail address. If any of
the required information is missing, issue the setcontactinfo command
before you proceed with this task.
- Issue the setsmtp command to specify where a message
is sent in the event of a problem. Enter the setsmtp command at the
dscli command prompt with the following parameters and variables:
dscli>setsmtp -server smtp_server_IP:port_number -emailnotify [on, off]
storage_image_ID
Exampledscli>setsmtp –server 9.11.242.12:25 -emailnotify on
IBM.1750-68FA120
- Press Enter. The following message is displayed if
the process is successful:
Date/Time: Sun Aug 11 02:23:49 PST 2004 DS CLI Version: 5.0.0.0
DS: IBM.1750-68FA120
The SMTP settings were successfully modified