Sending the statesave file after the FTP transfer has failed

Complete this task to send statesave files to IBM support personnel after the initial FTP transfer has failed when you used the DS CLI offloadss command.

You must use the DS CLI sendss command to send a statesave file to IBM support personnel after the initial FTP transfer has failed when you used the DS CLI offloadss command. To use the sendss command and to use the automatic FTP feature to transfer the information to IBM support personnel, you must ensure that you meet the following requirements:

The sendss command can only be initiated from the DSCLI client installed locally on the management console connected to the target storage unit.
The server enclosures must be turned on and functioning.
There must be an active IP connection between your storage management console and both processor cards.
Adequate disk space must exist on your storage management console.
The management console must be connected to the Internet, and its firewall must allow FTP transfer to the IBM support Web address.
You must have administrator authority to use the sendss command.

It is possible that when you initially created the statesave file and tried to send it using FTP that there was a problem with the connection. Or, it might be a case that your management console is located in a network that does not have direct access to the Internet or to IBM support personnel.

In any case, the time period for using the automatic feature of FTP that is associated with the DS CLI offloadss command has expired. However, you must still send the pe package to IBM support personnel. This can be done using the DS CLI sendss command.

Perform the following steps to send a statesave file to IBM support personnel after the time period has expired for using the DS CLI offloadss command. The example commands in this task are shown in two formats. The first format shows the type of information that the command requires. The second format provides the command with declared values for the variables.

Issue the lsss command to locate the statesave files that are ready to be sent to IBM support personnel. Enter the lsss command at the dscli prompt with the following parameters and variables:
dscli>lsss -l -state ready

Example
```
dscl>lsss -l -state ready
```
Notes:
1. ready is the actual value you must state in the command.
2. Narrow your search criteria by using the -state ready parameter. These are the only files that can be sent to IBM support personnel.
3. Use the -l parameter to provide the statesave file details such as, file name, state (status), creation date, and size.
4. These files reside in the management console subdirectory %MR1750_SM_HOME%\send2IBM until they are sent to IBM support personnel.
Issue the sendss command when you have determined which PE package file that you must send to the IBM support personnel. Enter the sendss command at the dscli command prompt with the following parameters and variables:
dscli>sendss -retry count statesave_filename

Example
```
dscli>sendss -retry 3 175051113AB15A.IBM.0.NOPMH.050318180713.cl0.dumptrace.tgz
```
Notes:
1. Use the -retry count parameter to specify the number of times that you want the command to try to initiate the FTP transfer process. You can specify a value of 0 - 9 attempts.
2. If there is an FTP transfer problem that does not allow an FTP transfer, you can do one of the following:
  - Wait until a later time, and then try again to send the statesave package with the sendss command.
  - Use an e-mail or copy the statesave file onto a CD and mail it to an address that is provided by IBM support personnel.
When the FTP transfer is successful, the following two results occur:
- You receive a confirmation message that the transfer was successful:
```
 sends: Statesave sent to IBM:
175051113AB15A.IBM.0.NOPMH.050318180713.cl0.dumptrace.tgz
sendss: successfully completed.
```
- The statesave file is moved into the management console subdirectory, %MR1750_SM_HOME%\send2IBM\sent\.