Providing a management console only PE package

Complete this task to create and send a management console (MC) only PE package to IBM support personnel. An MC only PE package contains the log files and configuration files that are associated only with the management console. It does not contain any files that are associated with the DS6000 nodes.

You must use the DS CLI mkpe command to collect and create the MC only PE package. To use this command and to use the automatic FTP feature to transfer the information to IBM support personnel, you must ensure that you meet the following requirements:

The mkpe command can only be initiated from the DSCLI client installed locally on the management console connected to the target storage unit.
The server enclosures must be turned on and functioning.
There must be an active IP connection between your storage management console and both processor cards.
Adequate disk space must exist on your storage management console.
The storage management console must be connected to the Internet, and its firewall must allow FTP transfer to the IBM support Web address.
You must have administrator authority to use the mkpe command.

Perform the following steps to create and send an MC only PE package file to IBM support personnel using the DS CLI mkpe command. The example commands that are displayed in this task are shown in two formats. The first format shows the type of information the command requires. The second format provides the command with declared values for the variables.

Call IBM support personnel and determine that a problem exists that affects only the management console. After you determine that you must send an MC only PE package to IBM, ensure that you also agree on a name to attach to the report before you hang up.
Note: The name is critical in identifying the PE package because there is no other way to determine which management console is being referenced by the PE package. If you do not have a name, you can assign one at the time that you initiate the command. Then, you must call the IBM support personnel and inform them of the name that you have attached to the report before you can send it to them.
Issue the mkpe command to collect and create the MC only PE package. Enter the mkpe command at the dscli command prompt with the following parameters and variables:
dscli>mkpe -smconly -customer customer_name -retry count storage_image_ID
Example
```
dscli>mkpe -smconly -customer mine4results -retry 3 IBM.1750-75FA120
```
The output from this command example produces the following file name:
```
1750511SMC0000.mine4results.000.NOPMH.20051028223544.
cl0.SMCLog.zip
```
This file name is copied to the management console in subdirectory %MR1750_SM_HOME%\send2IBM. The FTP feature of this command automatically initiates and sends the MC only PE package to IBM support personnel. Based on the request that you made in the command (-retry 3), the FTP continues to initiate the transfer up to 3 times if it was not successful on the initial attempt.
When the FTP transfer is successful, the following two results occur:
- You receive a confirmation message that the transfer was successful like the following:
```
PE package successfully sent to IBM: 1750511SMC0000.mine4results.
000.NOPMH.20051028223544.cl0.SMCLog.zip
```
- The MC only PE package file is moved into the management console subdirectory, %MR1750_SM_HOME%\send2IBM\sent\.
Note: If the FTP transfer was not successful, you can wait until later and attempt to resend the file using the sendpe command.