Unlocking an administrative password

There might be times when administrative users forget the password that they use to access the DS Storage Manager. Beyond the set number of allowable attempts with the wrong password, the account is locked. If the administrative account is locked, the administrator must use the security recovery utility tool to reset the password to the default (administrative). You cannot unlock an administrative password using the DS Command-Line Interface. The administrative user is forced to establish a new password. Using the chuser command, you can specify a password that expires after the initial use, and then create a new password. See DS CLI documentation for more information.

Notes:
  1. This security recovery utility tool only unlocks the administrative account on the DS Storage Manager on which the tool is run.
  2. This task only explains how to use the security recovery utility tool to unlock the administrative account. The topic "Unlocking a user account" describes how to unlock a non-administrative user account.
  3. The security recovery utility tool is a script that is installed in a file directory. You run the script from the directory.
  1. Open a command prompt and navigate to the C:\Program Files\IBM\dsniserver\bin\ directory where the recovery tool (script) has been installed.
  2. Type the script name, securityRecoveryUtility.bat -r
  3. Press the Enter key. The script runs and the administrative account is unlocked. The password is reset to the default (admin).
Related reference
chuser
User administration — Unlock user
User Groups
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