There might be times when users forget the password that they use
to access the DS Storage Manager. Beyond the set number of allowable attempts
with the wrong password, the account is locked. To unlock a user's account,
the administrator can use the unlock user process. If the Administrator account
is locked, the Administrator must use the security recovery utility tool.
You can also unlock a user account with the chuser DS
Command-Line Interface command. See DS CLI documentation for more information.
You must have administrator-level privileges to unlock a user's account.
If you do not have administrator-level privileges, you cannot unlock a user
account or use the security recovery tool to unlock the Administrator account.
Note: This
task only explains how to use the unlock user process. The Unlocking an administrative
password task describes how to use the security recovery utility tool to unlock
the Administrator account.
- Under Monitor system, select User
administration. In User administration — Main page, select the
user ID to unlock.
- Select Unlock user in the Select
Action drop-down box. Then
click Go. A confirmation message is displayed.
- Click OK. The Account Status column updates
accordingly.