This section contains commands that are used to setup your system to enable remote support and notification. Remote support can include outbound support (call home) or inbound support (remote service that is performed by an IBM service representative).
The setplex command allows you to modify the 1750 storage complex settings. You can associate a unique name with the 1750, which allows you to open a secure shell connection to a storage unit for remote support.
The showplex command generates a report that displays the detailed properties of the specified 1750 storage complex. The report that is generated by this command also reflects the changes that you have made with the setdialhome, setsim, setsmtp, setsnmp, and setplex commands.
The setdialhome command activates the Call Home function.
The setsmtp command allows you to modify the storage image Simple Mail Transport Protocol (SMTP) and activate the e-mail notification settings.
The setsnmp command activates the Simple Network Management Protocol (SNMP) trap notification feature, which sends notifications using SNMP when a problem occurs on a storage unit.
The setsim command activates the SIM notification feature for zSeries hosts. A SIM is a service information message that contains data storage and data retrieval errors.
The setcontactinfo command allows you to supply contact information for your storage system administrator. When you use any of the remote support features, this information is sent to IBM so that an IBM service representative can contact you.
The showcontactinfo command generates a report that displays customer contact information for the storage complex.
The testcallhome command initiates a call home test by creating a test problem record.