setcontactinfo

The setcontactinfo DS6000 command provides contact information for your storage system administrator. When you use any of the remote support features, this information is sent to IBM so that an IBM service representative can contact you.

Read syntax diagramSkip visual syntax diagram
>>-setcontactinfo--+-----------------------------+-------------->
                   '- -companyname--company_name-'   

>--+--------------------------------+--------------------------->
   '- -companyaddr--company_address-'   

>--+-------------------------------+---------------------------->
   '- -shipphone--+-phone_number-+-'   
                  '-none---------'     

>--+---------------------------------+-------------------------->
   '- -shipext--+-extension_number-+-'   
                '-none-------------'     

>--+------------------------------+--+------------------+------->
   '- -shiploc--building_location-'  '- -shipcity--city-'   

>--+--------------------------------+--------------------------->
   '- -shipstate--state_or_province-'   

>--+-------------------------------+---------------------------->
   '- -shippostalcode--postal_code-'   

>--+------------------------+----------------------------------->
   '- -shipcountry--country-'   

>--+-----------------------------+------------------------------>
   '- -contactname--contact_name-'   

>--+-----------------------------------------+------------------>
   '- -contactpriphone--primary_phone_number-'   

>--+-----------------------------------------------+------------>
   '- -contactpriext--+-primary_extension_number-+-'   
                      '-none---------------------'     

>--+-----------------------------------------------+------------>
   '- -contactaltphone--+-alternate_phone_number-+-'   
                        '-none-------------------'     

>--+-------------------------------------------------+---------->
   '- -contactaltext--+-alternate_extension_number-+-'   
                      '-none-----------------------'     

>--+---------------------------------------+-------------------->
   '- -contactemail--primary_email_address-'   

>--storage_image_ID--------------------------------------------><

Parameters

 -companyname company_name
(Required, if it is not currently set) Specifies your company name. This parameter is required only if the information has not previously been designated.
 -companyaddr company_address
(Optional) Specifies the address of the company. Enclose the address in double quotation marks.
Example “9000 S. Rita Rd Tucson AZ 85744”
 -shipphone phone_number | none
(Optional) Specifies the telephone number to contact regarding the equipment parts that are being shipped.
You can enter a country code, an area code, and a telephone number. Separate each code of the telephone number with a hyphen (for example, 520-555-5555).
Notes:
  1. The phone number can be no more than 22 characters.
  2. Specify -shipphone none if you want to delete the ship phone contact number. When you specify -shipphone none, the ship phone number and the ship phone contact extension number is set to zero.
  3. If you want to change the ship phone contact number, enter a new number for the command. The new number overrides what is there currently. This does not change the ship phone contact extension number. You must specify that separately.
    For example, your current ship phone contact number and extension is 520-555-5555 4398 and you want to change it to 520-888-8888 2411. Enter the DS CLI setcontactinfo command as follows:
    dscli>setcontactinfo -shipphone 520-888-8888 -shipext 
    2411 IBM.1750-68FA120
 -shipext extension_number | none
(Optional) Specifies the extension number of the ship phone contact number.
Notes:
  1. The extension number can be no more than 6 characters.
  2. Specify -shipext none when you want to delete the extension number.
  3. Specify -shipext and the extension number when you want to override an existing extension number.
  4. You cannot specify the extension number by itself. There must be an entry for the ship phone contact number.
 -shiploc building_location
(Required, if it is not currently set) Specifies the building location where your equipment parts are generally shipped. Enclose the location in double quotation marks. This parameter is required only if the information has not previously been designated.
 -shipcity city
(Optional) Specifies the city where your equipment parts are generally shipped.
Example: Tucson
 -shipstate state_or_province
(Required, if it is not currently set) Specifies the state or province where your equipment parts are generally shipped. This parameter is required only if the information has not previously been designated.
Example: Arizona
 -shippostalcode postal_code
(Optional) Specifies the zip or postal code that is associated with the state or province where your equipment parts are shipped.
 -shipcountry country
(Required, if it is not currently set) Specifies the country or region where your equipment parts are shipped. This parameter is required only if the information has not previously been designated. Table 1 provides a list of the ISO country or region codes that you can use. This field also directs the Call Home e-mail records to the appropriate e-mail receiver for the geography of the machine.
 -contactname contact_name
(Optional) Specifies the name of the storage system administrator who can be contacted by IBM service personnel.
 -contactpriphone primary_phone_number
(Required, if it is not currently set) Specifies the primary telephone number for IBM service personnel to use to contact the storage system administrator.
You can enter a country or region code, an area code, and a telephone number. Separate each code of the telephone number with a hyphen (for example, 520-555-5555).
Notes:
  1. The phone number, including the country code, cannot be more than 22 characters.
  2. An account cannot exist without a primary contact phone number. This number can never be set to zero.
  3. Specify the -contactpriphone parameter and the new phone number to change the existing primary phone contact number. The new number overrides the existing number.
 -contactpriext extension_number | none
(Optional) Specifies the extension number of the primary contact phone number.
Notes:
  1. The extension number can be no more than 6 characters.
  2. Specify -contactpriext none when you want to delete the extension number.
  3. Specify -contactpriext and the extension number when you want to override an existing extension number.
  4. You cannot specify the extension number by itself. There must be an entry for the primary contact phone number.
 -contactaltphone alternate_phone_number | none
(Optional) Specifies an alternate telephone number for IBM service personnel to use to contact the storage system administrator.
You can enter a country or region code, an area code, and a telephone number. Separate each code of the telephone number with a hyphen (for example, 520-555-4444).
Notes:
  1. The phone number can be no more than 22 characters.
  2. Specify -contactaltphone none if you want to delete the alternate phone contact number. When you specify -contactaltphone none, the alternate phone number and the alternate phone contact extension number is set to zero.
  3. If you want to change the alternate phone contact number, enter a new number for the command. The new number overrides the number that is currently there. This does not change the alternate phone contact extension number. You must specify that separately.
    For example, your current ship phone contact number and extension is 520-555-5555 4398 and you want to change it to 520-888-8888 2411. Enter the DS CLI setcontactinfo command as follows:
    dscli>setcontactinfo -contactaltphone 520-888-8888 -contactaltext
     2411 IBM.1750-68FA120
 -contactaltext extension_number | none
(Optional) Specifies the extension number of the alternate contact phone number.
Notes:
  1. The extension number can be no more than 6 characters.
  2. Specify -contactaltext none when you want to delete the extension number.
  3. Specify -contactaltext and the extension number when you want to override an existing extension number.
  4. You cannot specify the extension number by itself. There must be an entry for the alternate contact phone number.
 -contactemail primary_email_address
(Optional) Specifies the e-mail address for IBM service personnel to use to contact the storage system administrator. This e-mail address is also used when you activate the system problem notification program.
Notes:
  1. This parameter is required if you intend to use the Call Home function.
  2. This parameter is required if you intend to designate the -emailnotify parameter of the setsmtp command.
storage_image_ID
(Required) This parameter accepts a fully qualified storage image ID. A storage image ID consists of the manufacturer, machine type, and serial number.

Example

Invoking the setcontactinfo command
dscli>setcontactinfo –companyname IBM –shipstate AZ -shiploc "bldg1300"
-shipcountry US –contactpriphone 520-799-8001  IBM.1750-68FA120
The resulting output
Date/Time: Sun Aug 11 02:23:49 PST 2004 DS CLI Version: 5.0.0.0 
DS: IBM.1750-68FA120

The contact information settings were successfully modified
Table 1. Country and Region Codes
ISO Country or Region Code Business Unit Country or Region Name State
AF EMA Afghanistan  
AL EMA Albania  
DZ EMA Algeria  
AS APS American Samoa  
AD EMA Andorra  
AO EMA Angola  
AI LAG Anguilla  
AQ LAG Antarctica  
AG LAG Antigua and Barbuda  
AR LAG Argentina  
AM EMA Armenia  
AW LAG Aruba  
AU APS Australia  
AT EMA Austria  
AZ EMA Azerbaijan  
BS LAG Bahamas  
BH EMA Bahrain  
BD APS Bangladesh  
BB LAG Barbados  
BY EMA Belarus  
BE EMA Belgium  
BZ LAG Belize  
BJ EMA Benin  
BM LAG Bermuda  
BT APS Bhutan  
BO LAG Bolivia  
BA EMA Bosnia and Herzegovina  
BW EMA Botswana  
BV APS Bouvet Island  
BR LAG Brazil  
IO APS British Indian Ocean  
BN APS Brunei Darussalam  
BG EMA Bulgaria  
BF EMA Burkina Faso  
BI APS Burundi  
KH APS Cambodia  
CM EMA Cameroon  
CA CAN Alberta AB
CA CAN British Columbia BC
CA CAN Manitoba MB
CA CAN New Brunswick NB
CA CAN Newfoundland NL
CA CAN Nova Scotia NS
CA CAN Northwest Territorie NT
CA CAN Nunavut NU
CA CAN Ontario ON
CA CAN Prince Edward Island PE
CA CAN Quebec QC
CA CAN Saskatchewan SK
CA CAN Yukon YT
CV EMA Cape Verde  
KY LAG Cayman Islands  
CF EMA Central African Republic  
TD EMA Chad  
CL LAG Chile  
CN APN China/Hong Kong  
CX APS Christmas Islands  
CC APS Cocos (Keeling) Island  
CO LAG Colombia  
KM APS Comoros  
CD EMA Congo Democratic Republic  
CG EME Congo Peoples Republic  
CK APS Cook Islands  
CR LAG Costa Rica  
CI EMA Cote d'Ivoire (Ivory  
HR EMA Croatia  
CU LAG Cuba  
CY EMA Cyprus  
CZ EMA Czech Republic  
DK EMA Denmark  
DJ EMA Djibouti  
DM LAG Dominica  
DO LAG Dominican Republic  
EC LAG Ecuador  
EG EMA Egypt  
SV LAG El Salvador  
GQ EMA Equatorial Guinea  
ER EMA Eritrea  
EE EMA Estonia  
ET EMA Ethiopia  
FK APS Falkland Islands (Malvinas)  
FO EMA Faroe Islands  
FJ APS Fiji  
FI EMA Finland  
FR EMA France  
GF LAG French Guiana  
PF APS French Polynesia  
TF APS French Southern Territories  
GA EMA Gabon  
GM EMA Gambia  
GE EMA Georgia  
DE EMA Germany  
GH EMA Ghana  
GI EMA Gibraltar  
GR EMA Greece  
GL EMA Greenland  
GD LAG Grenada  
GP LAG Guadeloupe  
GU APS Guam  
GT LAG Guatemala  
GN EMA Guinea  
GW APS Guinea-Bissau  
GY LAG Guyana  
HT LAG Haiti  
HM APS Heard Island and McDonald Islands  
VA EMA Holy See (Vatican City State)  
HN LAG Honduras  
HK APN Hong Kong  
HU EMA Hungary  
IS EMA Iceland  
IN APS India  
ID APS Indonesia  
IR EMA Iran (Islamic Republic of)  
IQ EMA Iraq  
IE EMA Ireland  
IL EMA Israel  
IT EMA Italy  
JM LAG Jamaica  
JP APN Japan  
JO EMA Jordan  
KZ EMA Kazakhstan  
KE EMA Kenya  
KI EMA Kiribati  
KP APN Korea Democratic People’s Republic of  
KR APN Korea Republic of  
KW EMA Kuwait  
KG EMA Kyrgyzstan  
LA APN Lao People's Democratic Republic  
LV EMA Latvia  
LB EMA Lebanon  
LS EMA Lesotho  
LR EMA Liberia  
LY EMA Libyan Arab Jamahiriya  
LI EMA Liechtenstein  
LT EMA Lithuania  
LU EMA Luxembourg  
MO APS Macau  
MK EMA Macedonia Former Yugoslav Republic of  
MG APS Madagascar  
MW EMA Malawi  
MY APS Malaysia  
MV APS Maldives  
ML EMA Mali  
MT EMA Malta  
MH APS Marshall Islands  
MQ LAG Martinique  
MR EMA Mauritania  
MU LAG Mauritius  
YT APS Mayotte  
MX LAG Mexico  
FM APS Micronesia Federated States of  
MD EMA Moldava Republic of  
MC EMA Monaco  
MN APN Mongolia  
MS EMA Montserrat  
MA EMA Morocco  
MZ EMA Mozambique  
MM APS Myanmar  
NA EMA Namibia  
NR APS Nauru  
NP APS Nepal  
NL EMA Netherlands  
AN LAG Netherlands Antilles  
NC APS New Caledonia  
NZ APS New Zealand  
NI LAG Nicaragua  
NE EMA Niger  
NG EMA Nigeria  
NU EMA Niue  
NF EMA Norfolk Island  
MP APS Northern Mariana Island  
NO EMA Norway  
OM EMA Oman  
PK EMA Pakistan  
PW APS Palau  
PS EMA Palestinian Territory  
PA LAG Panama  
PG EMA Papua New Guinea  
PY LAG Paraguay  
PE LAG Peru  
PH APS Philippines  
PN APS Pitcairn  
PL EMA Poland  
PT EMA Portugal  
PR DOM Puerto Rico  
QA EMA Qatar  
RE EMA Reunion  
RO EMA Romania  
RU EMA Russian Federation  
RW EMA Rwanda  
SH EMA Saint Helena  
KN LAG Saint Kitts and Nevis  
LC APS Saint Lucia  
PM LAG Staint Pierre and Miquelon  
VC LAG Saint Vincent and the Grenadines  
WS APS Samoa  
SM EMA San Marino  
ST APS Sao Tome and Principle, Democratic Republic of  
SA EMA Saudi Arabia  
SN EMA Senegal  
CS EMA Serbia and Nontenegro  
SC EMA Seychelles  
SL EMA Sierra Leone  
SG APS Singapore  
SK EMA Slovakia  
SI EMA Slovenia  
SB APS Solomon Islands  
SO EMA Somalia  
ZA EMA South Africa  
GS APS South Georgia and the South Sandwich Islands  
ES EMA Spain  
LK APS Sri Lanka  
SD EMA Sudan  
SR APS Suriname  
SJ EMA Svalbard and Jan Mayen Islands  
SZ EMA Swaziland  
SE EMA Sweden  
CH EMA Switzerland  
SY EMA Syrian Arab Republic  
TW APS Taiwan  
TJ EMA Tajikistan  
TZ EMA Tanzania United Republic of  
TH APS Thailand  
TL EMA Timor-Leste (East Timor)  
TG EMA Togo  
TK APS Tokelau  
TO APS Tonga  
TT LAG Trinidad and Tobago, Republic of  
TN EMA Tunisia  
TR EMA Turkey  
TM EMA Turkmenistan  
TC APS Turks and Caicos Island  
TV APS Tuvalu  
UG EMA Uganda  
UA EMA Ukraine  
AE EMA United Arab Emirates  
GB EMA United Kingdom  
US DOM Alaska AK
US DOM Alabama AL
US DOM Arkansas AR
US DOM Arizona AZ
US DOM California CA
US DOM Colorado CO
US DOM Connecticut CT
US DOM District of Columbia DC
US DOM Delaware DE
US DOM Florida FL
US DOM Georgia GA
US DOM Hawaii HI
US DOM Iowa IA
US DOM Idaho ID
US DOM Illinois IL
US DOM Indiana IN
US DOM Kansas KS
US DOM Kentucky KY
US DOM Louisiana LA
US DOM Massachusetts MA
US DOM Maryland MD
US DOM Maine ME
US DOM Michigan MI
US DOM Minnesota MN
US DOM Missouri MO
US DOM Mississippi MS
US DOM Montana MT
US DOM North Carolina NC
US DOM North Dakota ND
US DOM Nebraska NE
US DOM New Hampshire NH
US DOM New Jersey NJ
US DOM New Mexico NM
US DOM Nevada NV
US DOM New York NY
US DOM Ohio OH
US DOM Oklahoma OK
US DOM Oregon OR
US DOM Pennsylvania PA
US DOM Puerto Rico PR
US DOM Rhode Island RI
US DOM South Carolina SC
US DOM South Dakota SD
US DOM Tennessee TN
US DOM Texas TX
US DOM Utah UT
US DOM Virginia VA
US DOM Vermont VT
US DOM Washington WA
US DOM Wisconsin WI
US DOM West Virginia WV
US DOM Wyoming WY
UM DOM United States Minor  
UY LAG Uruguay  
UZ EMA Uzbekistan  
VU APS Vanuatu  
VE LAG Venezuela  
VN APS Viet Nam  
VG LAG Virgin Islands (British)  
VI LAG Virgin Islands (U.S.)  
WF APS Wallis and Futuna Island  
EH EMA Western Sahara  
YE EMA Yemen  
ZM EMA Zambia  
ZW EMA Zimbabwe  
Related tasks
Activating the Call Home function using the DS CLI
Setting up contact information using the DS CLI
Related reference
setplex
showplex
setdialhome
setsmtp
setsnmp
setsim
showcontactinfo
testcallhome
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