Complete this task to add or modify shipping or contact information
for a customer account.
Important: When you configure the Call Home feature,
you must provide complete, accurate, up-to-date contact information, including
the correct telephone number. Incomplete or incorrect contact information
can cause a delay in the IBM response to a Call Home event. If your contact
information changes after you initially configure Call Home (for example,
if you move the DS6000™ to
a new location) be sure to update your customer contact information.
To define customer contacts, perform the following steps:
- In the navigation, select Real-time manager or . On the Storage units —
Main page, select the appropriate storage unit.
- From the Select Action list, select Customer
contact, and then click Go.
The Customer account information tab is displayed.
- Create or modify the customer account information. Required fields
are indicated by an asterisk (*). Fill in all required fields or you will
be unable to set up the SMTP server. You are required to enter
information in the Business/company name field.
- Click the Contact information tab and add or modify contact information
for the customer.
- Click the Shipping information tab and add or modify shipping
information for the customer.
- Click the OK button to complete the customer
contact information.