Configure modem remote support: (real-time only)

Use this page to specify a priority list of phone numbers that create a VPN connection over the modem.

Menu path

Real-time Manager > Manage hardware > Storage complexes > Select Action: Configure Modem Remote Support > Go

Country: The country from which you are dialing the modem.
State: The state from which you are dialing the modem, if applicable.
Phone: A modem phone number from the list of numbers that are available for the country and state combination that you chose.
Prefix: The prefix that the modem must dial to reach an external phone line, if necessary.
Phone#1: The first phone number that the modem can dial to initiate a VPN connection.
Phone#2: The second phone number that the modem can dial to initiate a VPN connection.
Phone#3: The third phone number that the modem can dial to initiate a VPN connection.
Phone#4: The fourth phone number that the modem can dial to initiate a VPN connection.
Populate button: Click this button to place the phone number that you selected from the Phone field into the Phone# field that is next to this button.
Test button: Click this button to initiate a test VPN connection using the phone number in the Phone# field that is next to this button.
Test connection status: The ongoing status for the test VPN connection.
Cancel test button: Click this button to end the VPN connection.