Logs

Introduction

If you enter this page through the user interface navigation, you can view the user-entered log entries that were generated during the preceding 25 hours. If you enter this page through an action selection from a previous page, the log entries are filtered according to the selections on the previous page. You can also select a set of filtering criteria and can refresh the logs from this page. If no log entries exist, an empty log entry table is displayed.

Menu path

Fields

Storage complex

The user-assigned name of the storage complex that contains the resources that are summarized.

Storage unit

The user-assigned name of the storage unit that contains the resources that are summarized.

Severity

The importance of the log entry. Values are All, Problem, Attention, Event, or Heartbeat.

Status

The current situation of the log entry. Values are All, Open or Closed.

All log entries

This selection shows all existing log entries.

Range of log entries

Select this to specify chronological log filtering criteria.

From this date

The date of the earliest log entry that you want displayed.

time

The time of the earliest log entry that you want displayed.

To this date

The date of the most recent log entry that you want displayed.

time

The time of the most recent log entry that you want displayed.

Refresh button

Refreshes the information in the summary table. The last refresh date and time are also updated.

Last refresh

The most recent date and time of the information that is displayed in the summary table.

Select

Allows you to select a resource to perform additional actions.

Message ID

The identification number of the problem or information record. Click on the message ID to view the log entry details for that specific log entry.

Date

The date and time of the first occurrence of this problem.

Type

The purpose of the log entry. Values are Hardware, Software, Information, Test, or Data Loss.

Severity

The importance of the log entry. Values are Problem, Attention, Event, or Heartbeat.

Status

The current situation of the log entry. Values are Open or Closed. Open entries have not been closed either automatically or manually. Closed log entries have either been closed automatically or manually by the user. You cannot reopen closed log entries, but you can still view log entry details for the closed entry.

Error code

The error code that is associated with the problem log entry.

Storage unit

The user-assigned name of the storage unit on which the error occurred. Click the link to view the properties for that storage unit.

Message

The first 50 characters of the problem code for the problem log entry.

Actions

View details

Displays detailed information for the problem or informational log entry that you selected.

Close

Displays a warning message that indicates that the selected entry will be closed and cannot be reopened. The warning message also displays any additional required information. If you select Continue, a confirmation dialog appears. After confirmation, the selected log entry is closed. If you select Cancel, the dialog closes and no action is taken.

Create test

Allows you to manually generate a problem to test connectivity or communications with the Call Home support. This triggers a test message and creates an informational test log entry. An information test log entry is created for the storage unit that is selected in the Storage unit field. If All is selected, an informational test log entry is created for each managed storage unit.