Complete this task to request a replacement for a
failed part.
You must have an Internet connection to contact IBM and request a
replacement part.
- In the navigation, under Real-time Manager, select, in order, Monitor
System and then Properties. In the Properties page, select a storage complex,
a storage unit, an enclosure, and then a resource.
- Click the Maintenance tab to move to the Properties - Maintenance
page for the selected resource.
- Click the Request a replacement part button. A new browser
window for the IBM Support Web site opens. If you have not visited
this site before, you must select your appropriate country from the menu.
If you have completed this step during a previous visit to the site, you do
not need to select your country. The page opens automatically.