Performing guided service through the problem log

Complete this task to locate and repair a resource using the log entries in the DS Storage Manager.

1. In the navigation, select Real-time manager > Monitor system > Logs.
2. The initial log entry table displays new error or informational entries from the preceding 25 hours. If you want to view an entry for an event that occurred longer than 25 hours ago, you must select the appropriate storage unit information to filter the table.
3. Select the error entry for which you want to complete service.
4. Select View details, Go, to view more specific log entry information.
5. Find and select the first resource in the list of affected resources. If more than one resource must be replaced, the resources are listed in the order in which they must be replaced. Replace the first resource in the list before the others. Next, replace the second resource in the list. Follow this method until all required resources have been replaced.
6. Order a replacement resource, if necessary.
7. Select Take resource offline to begin to quiesce the resource.
   Attention: Review the remove and replace procedures for a resource before quiescing and removing it. You must replace some resources within a specific time limit. In some cases, if you remove a resource without immediately replacing it, you must place a blank version of the resource in the empty slot to prevent overheating of the storage unit.
8. Find the appropriate resource in the storage unit.
9. Wait for the solid amber alert light to come on.
10. Remove the resource.
11. Replace the resource. The resource will automatically begin the procedure to resume operation.
12. Review the Logs page to determine if the log entry has closed or if you need to perform additional actions.
    Note: If you take a hardware resource offline and decide not to remove it from the enclosure, you must bring the resource online through the DS Storage Manager before it can resume operation.