Registering for the My Support function

Complete this task to register for the My Support function.

The My Support function provides proactive notification of code updates though an e-mail address that you specify. My Support automatically notifies you of the latest code updates and how to obtain them. It is highly recommended that you register for My Support.

To access online technical support, go to the following Web site:

http://www-1.ibm.com/servers/storage/support/disk/ds6800/

My Support registration provides e-mail notification when new firmware levels have been updated and are available for download and installation. To register for My Support, perform the following steps:

  1. Go to the following Web site: http://www.ibm.com/support/mySupport and click register now.
  2. On the My IBM registration Step 1 of 2 page, fill in the required information. Items with an asterisk (*) are required fields. Click Continue.
  3. On the My IBM registration Step 2 of 2 page, fill in the required information. Items with an asterisk (*) are required fields. Click Submit. Click Continue.
  4. On the Sign in page, enter your IBM ID and password and click Submit.
  5. On the My support page, click Edit profile. Select the information that is required for your profile in the Products section.
    1. From the Products list, select Storage.
    2. From the second list, select Computer Storage.
    3. From the third list, select Disk Storage Systems.
    4. From the fourth list, select System Storage™ DS6000 series.
    5. Select the System Storage DS6800 check box.
    6. Click Add products.
    7. Review your profile for accuracy.
  6. Click Subscribe to email. In the Documents list, select Storage. Then select the Please send these documents by weekly email check box, select the Downloads and drivers check box, and select the Flashes check box. Click Update.
  7. In the Welcome area, click Sign out to end your session.
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