Unconfiguring modem phone numbers (real-time only)

Complete this task to remove modem phone numbers to allow VPN connection through the Internet.

If a modem was previously configured but you now want to create a VPN connection through the Internet, you must first remove all previously completed fields from the Configure Modem Remote Support page. If the modem has been configured with phone numbers to dial, the DS Storage Manager only uses the modem to create a VPN connection. If the modem connection fails for any reason, there can be no IBM remote support connection. The program does not attempt to connect using VPN over the Internet.

Perform these steps to remove modem phone numbers to initiate a virtual private network (VPN) connection through the Internet. IBM can use this connection to perform remote support on your DS6000™.

In the navigation, under Real-time manager, select Manage hardware and then select Storage complexes. Select Configure Modem Remote Support from the Select Actions list and click Go.
Clear all entries from the telephone number fields, leaving the fields empty.
Click OK to permanently remove the information. The next VPN connection that you initiate will use the Internet.