Upgrading the DS Storage Manager on a Windows operating system using the graphical mode

Complete this task to upgrade the DS Storage Manager to the latest level using the graphical mode for a Windows operating system.

1. Log on as a user with administrator authority.
2. If you are installing from a CD, insert the IBM^® System Storage™ DS Storage Manager CD into the CD-ROM drive. The IBM System Storage DS Storage Manager program starts within 15 - 30 seconds if you have autorun mode set on your system. The LaunchPad window opens.

   If the LaunchPad window does not display, go to the CD-ROM drive using Windows Explorer or a command prompt and perform one of the following steps:

   1. Type LaunchPad at the command prompt and press Enter. The LaunchPad window opens.
   2. Locate and double-click the LaunchPad.bat reference in Windows Explorer.
      Note: If you are viewing the folder with Windows Explorer with the option that hides the extensions for unknown file types, use the LaunchPad file with the file type of MS-DOS Batch file.
   The following options are available in the Launchpad window:

   DS6000™ Storage Manager overview

   Provides information about the IBM System Storage DS Storage Manager software.

   Readme file (recommended selection)

   Provides last minute product information that was not provided in these installation instructions.

   User's guide

   Provides specific installation instructions.

   DS6000 Storage Manager Web site

   Provides information from the product Web site.

   Installation wizard

   Starts the IBM System Storage DS Storage Manager installation program.

   Exit

   Exits the IBM System Storage DS Storage Manager LaunchPad program.

3. If you are installing from a CD, click the Readme file selection on the LaunchPad to check for updated information.
4. Click the Installation wizard selection on the LaunchPad to start the upgrade program.
   Note: The LaunchPad window remains open behind the installation wizard so that you can access product information during the upgrade process.
   There might be a slight delay while the software loads on your system. After the software loads, a DOS prompt window opens to display the following message:

   Initializing InstallShield Wizard... 
   Preparing Java (tm) Virtual Machine .............................
   . ......................................................

   The Welcome window of the IBM System Storage DS Storage Manager upgrade program displays if no problems are discovered during the initial system check. If an error is discovered (for example, the operating system does not match the prerequisite), an error message is displayed and the upgrade program exits.
5. Click Next to continue, or click Cancel to exit the upgrade process. When you click Next, the License Agreement window opens.
   Note: Anytime you click Cancel on any of the upgrade windows, a message asks you to confirm that you want to exit.
6. Read the license agreement and click your acceptance or nonacceptance of the agreement. If you accept, the Next button is highlighted. Click Next to continue or click Cancel to exit the upgrade process. When you click Next, the Product Version check window opens.
7. Observe the information that is displayed on the Product Version Check window regarding the version of the product that is already installed on your system and the action that the wizard will perform. If you agree, click Next or click Cancel to exit the upgrade process. When you click Next, the DS Storage Manager Server Installation Checking window opens if the DS Storage Manager service is installed on your system.
8. Observe the information that is displayed on the DS Storage Manager Server Installation Checking window regarding the version of the DS Storage Manager Server that is already installed on your system and the action that the wizard will perform. If you agree, click Next or click Cancel to exit the upgrade process. When you click Next, the DS Network Interface Server Installation Checking window opens if the DS Network Interface service is installed on your system.
9. Observe the information that is displayed on the DS Network Interface Server Installation Checking window regarding the version of the DS Network Interface Server that is already installed on your system and the action that the wizard will perform. If you agree, click Next or click Cancel to exit the upgrade process. When you click Next, the Installation Confirmation window opens. This window displays both the location where the product will be installed and the total size that is required for the installation.
10. Click the Install button on the Installation Confirmation window to begin the installation process. There are several progress windows that open. There is no required interaction on your part for each of the progress windows that are displayed. However, you can choose to cancel (not recommended) the installation on any of the progress windows with varying consequences.
    The installation process performs the following actions:

    1. If the two servers (DS Storage Manager Server and DS Network Interface Server) are already installed on your system, they are stopped in the following order:
       1. The Embedded IBM WebSphere Application Server - Express server (part of the DS Storage Manager Server) is stopped first.
       2. The DS Network Interface Server is stopped next.
       3. The WS Help System (part of the DS Storage Manager Server) is stopped, if it was not stopped before by the Embedded IBM WebSphere Application Server.
    2. If one or both of the servers are not installed or have to be upgraded on your system, they are installed or upgraded in the following order (the progress of the installation is indicated on the associated progress window):
       1. DS Storage Manager Server Installation Progress window
       2. DS Network Interface Server Installation Progress window
       Note: You can click Cancel (not recommended) during the DS Network Interface Server installation process. The process does not stop immediately when the Cancel button is clicked. Rather, the process continues to install all the files that are associated with this part of the installation. These files remain installed and are not reinstalled upon reactivation of the installation process. A confirmation message is displayed asking you to affirm that you want to cancel the installation.
    3. The Components Installation Progress (displaying the installation or upgrade progress of the DS Storage Manager product applications) is displayed after the servers have been installed or upgraded.
       Note: You can click Cancel (not recommended) during the components installation process. The installation process stops immediately when the Cancel button is clicked. A window with a confirmation message opens. For a new installation, when you confirm that you want to stop the process, all the files that have been copied up to the point that the Cancel button was clicked are uninstalled.

    When this part of the installation is completed, if no system restart is required, the system starts both servers: first the DS Network Interface Server and then the DS Storage Manager Server. Wait for the servers to be started before proceeding to the next step. When the servers have been started, the Installer Finish window opens with the result of the installation process (successful or unsuccessful).

11. Click Finish to exit the installation process.
    Note: If the installation fails, you must end the installation process and check the install log for error messages.
12. If the Finish window indicates that the installation fails, check the installation log for error messages. The installation log is located in xxx\logs\install.log, where xxx is the destination directory where the IBM System Storage DS Storage Manager is installed (for example, c:\Program Files\IBM\DS6000 Storage Manager).

    Errors fall into two categories: system or incorrect values that are designated during the installation process. Use the following guidelines to correct these errors.

    • If the error is due to a system problem, correct it and reinstall the DS6000 Storage manager using either the interactive or unattended (silent) mode of installation.
    • If the error is due to a wrong installation parameter value, restart the installation using the steps that are described in this procedure or the steps that are described in the unattended (silent) mode installation process. Navigate to the Server Parameters window and insert the correct values. Finish the installation process.
13. End the LaunchPad program by clicking Exit on the LaunchPad window. Restart if instructed to do so.
14. You have now completed the software upgrade portion of the DS6000. Continue to the post installation tasks.