The storage complex must be online and both management consoles must have a status of Connected and have installed a version of code that supports the security feature.
Ensure that the storage complex status is Online and that the status of both management consoles is Connected. Ensure that both management consoles have installed a version of code that supports the security feature. Resubmit the task. If the problem persists, collect the management console logs and contact IBM technical support for assistance. To collect the management console logs, navigate to Monitor System->Problem Determination Data. Click the Collect New PD Files tab and ensure the Storage manager console logs checkbox is checked. Enter the Customer information and the problem description, and click Collect to collect the logs.