The management console server reports an internal service advisor error.
Problem determination data cannot be sent to IBM using file transfer protocol
because the connection to testcase.boulder.ibm.com was refused.
Action
Ensure that all the files in directory %MR1750_SM_HOME%\send2IBM
are valid and can be transferred by FTP.
Ensure that directory %MR1750_SM_HOME%\send2IBM\sent
is accessible.
Ensure that network connectivity and firewall access is available.
Attempt to resend the data again.
If the problem persists, contact IBM technical support for assistance.