WEBVTT 0:00:04.060000 --> 0:00:06.940000 The need for incident response. 0:00:06.940000 --> 0:00:10.520000 So now that we know what incident response is all about, at least at a 0:00:10.520000 --> 0:00:16.580000 fundamental level, let's take a very brief look at, you know, why or why 0:00:16.580000 --> 0:00:21.080000 incident response is important or I should say the need for incident response. 0:00:21.080000 --> 0:00:26.180000 So again, this is not really that important if you are looking at it from 0:00:26.180000 --> 0:00:29.760000 the perspective of an incident responder where you are already working 0:00:29.760000 --> 0:00:36.380000 as one. This is more so, you know, so that you understand regardless of 0:00:36.380000 --> 0:00:40.840000 your position, whether you are a CISO, watching this, etc. 0:00:40.840000 --> 0:00:48.760000 You know, what the primary reasons, what the primary reasons are for, 0:00:48.760000 --> 0:00:52.420000 you know, incident response or having an incident response capability 0:00:52.420000 --> 0:00:55.260000 within your organization. 0:00:55.260000 --> 0:01:00.440000 So when I say the need for incident response, it really is a need, especially, 0:01:00.440000 --> 0:01:03.000000 you know, for organizations nowadays. 0:01:03.000000 --> 0:01:08.760000 So incident response is a, it should be a critical part of any organization's 0:01:08.760000 --> 0:01:11.140000 cybersecurity strategy, right? 0:01:11.140000 --> 0:01:15.980000 And as cyber threats continue to evolve, organizations likewise must be 0:01:15.980000 --> 0:01:20.940000 prepared to respond quickly and effectively to security incidents. 0:01:20.940000 --> 0:01:25.560000 So what that brings us to is that without a structured response capability, 0:01:25.560000 --> 0:01:30.900000 even a small incident, regardless of what that is, can escalate like really 0:01:30.900000 --> 0:01:33.500000 quickly into a major security breach. 0:01:33.500000 --> 0:01:38.260000 So it's super important and incident response can make something that, 0:01:38.260000 --> 0:01:43.380000 you know, could be potentially serious or critical and help you limit 0:01:43.380000 --> 0:01:50.600000 it. So the key thing is that the key takeaway from this slide is that 0:01:50.600000 --> 0:01:55.220000 even a small incident can escalate into a major security breach, which 0:01:55.220000 --> 0:01:59.700000 will obviously have severe business, financial, and of course, reputational 0:01:59.700000 --> 0:02:04.280000 consequences. And that is why incident response is important because it 0:02:04.280000 --> 0:02:09.860000 enables organizations to minimize damage, recover faster, meet compliance 0:02:09.860000 --> 0:02:13.500000 requirements. That's also something that's quite important, of course, 0:02:13.500000 --> 0:02:18.180000 and more importantly, I should say, as equally as important, build resilience 0:02:18.180000 --> 0:02:20.120000 against future attacks. 0:02:20.120000 --> 0:02:25.240000 So you want to be advancing as an organization in terms of your cybersecurity. 0:02:25.240000 --> 0:02:28.460000 You don't want to be staying at the same level and, you know, dealing 0:02:28.460000 --> 0:02:31.400000 with the same types of incidents in the same ways. 0:02:31.400000 --> 0:02:34.460000 You want to be continuously improving. 0:02:34.460000 --> 0:02:40.040000 And I've sort of outlined, you know, I think four or five needs for incident 0:02:40.040000 --> 0:02:44.880000 response or reasons why your organization should have an incident response 0:02:44.880000 --> 0:02:49.400000 capability. So starting over the first, the growing threat landscape. 0:02:49.400000 --> 0:02:53.020000 So, you know, it goes without saying that the volume and complexity of 0:02:53.020000 --> 0:02:58.060000 cyber threats are increasing daily and with the advent and adoption of 0:02:58.060000 --> 0:03:01.280000 AI, not just by companies, but by attackers. 0:03:01.280000 --> 0:03:06.540000 Attackers are, you know, using increasingly advanced techniques that involve 0:03:06.540000 --> 0:03:09.740000 ransomware, phishing, zero-day exploits. 0:03:09.740000 --> 0:03:13.320000 And of course, now, supply chain attacks, right? 0:03:13.320000 --> 0:03:16.880000 And the key point is that, and this is very important, regardless of who 0:03:16.880000 --> 0:03:20.760000 you are, what your budget is, the scale of your organization. 0:03:20.760000 --> 0:03:26.140000 No organization is immune, whether that be a small business or a startup 0:03:26.140000 --> 0:03:32.380000 or a mom and pop shop to, you know, large enterprises and alike. 0:03:32.380000 --> 0:03:37.600000 So making a proactive incident response capability critical, you know, 0:03:37.600000 --> 0:03:41.000000 making a proactive response capability is critical to defend against these 0:03:41.000000 --> 0:03:46.820000 modern threats. And the second reason or one of the other reasons for 0:03:46.820000 --> 0:03:51.860000 incident response or, you know, the need for that sort of justifies the 0:03:51.860000 --> 0:03:56.240000 need for incident response is the speed of attacks versus the speed of 0:03:56.240000 --> 0:04:01.600000 response. So I mentioned this in the previous slide before we took a look 0:04:01.600000 --> 0:04:06.780000 at reason one. And that was the fact that cyber attacks or incidents can 0:04:06.780000 --> 0:04:08.700000 escalate in minutes. 0:04:08.700000 --> 0:04:12.720000 So a phishing email, for example, can lead to credential compromise, lateral 0:04:12.720000 --> 0:04:16.180000 movement and data exaltration in under an hour. 0:04:16.180000 --> 0:04:19.360000 And again, you don't have to take my word for this just squared and take 0:04:19.360000 --> 0:04:23.540000 a look at various breaches and analyze the instant timeline. 0:04:23.540000 --> 0:04:27.780000 And you'll see just how quickly things can escalate into, you know, from 0:04:27.780000 --> 0:04:32.100000 a very small breach, you know, access to just one computer on a network 0:04:32.100000 --> 0:04:38.500000 to the point of, you know, the attacker sort of gaining or fully compromising 0:04:38.500000 --> 0:04:42.640000 the active director environment, so on and so forth. 0:04:42.640000 --> 0:04:47.580000 The key point here is that if an organization cannot detect, that's very 0:04:47.580000 --> 0:04:50.300000 important, but also respond quickly. 0:04:50.300000 --> 0:04:52.540000 The damage can spiral out of control. 0:04:52.540000 --> 0:04:56.560000 So something that would have been very small had there been an instant 0:04:56.560000 --> 0:05:02.220000 response capability, you know, would essentially ends up being something 0:05:02.220000 --> 0:05:03.760000 even more critical. 0:05:03.760000 --> 0:05:11.420000 And I cannot sort of vocalize just how severe the difference is or would 0:05:11.420000 --> 0:05:15.480000 be, you know, we talk about not having an incident response capability 0:05:15.480000 --> 0:05:17.900000 versus having one. 0:05:17.900000 --> 0:05:23.260000 And finally, just to sort of tie up this particular, you know, important 0:05:23.260000 --> 0:05:28.040000 reason for having or for needing incident response is the fact that a 0:05:28.040000 --> 0:05:33.900000 well-structured incident response process ensures faster detection, containment 0:05:33.900000 --> 0:05:39.480000 and recovery, which, you know, therefore or consequently reduces the window 0:05:39.480000 --> 0:05:41.360000 of opportunity for attackers. 0:05:41.360000 --> 0:05:46.520000 So, you know, you sort of have to take it into stride that no organization 0:05:46.520000 --> 0:05:48.300000 is immune firstly. 0:05:48.300000 --> 0:05:53.540000 So without a doubt, you know, there's always going to be an incident. 0:05:53.540000 --> 0:05:58.000000 Now, whether that incident is, you know, is small or ends up being, you 0:05:58.000000 --> 0:06:03.860000 know, big or critical is entirely up to the incident response team or 0:06:03.860000 --> 0:06:07.640000 incident response generally, you know, whether or not your organization 0:06:07.640000 --> 0:06:11.280000 has this capability. 0:06:11.280000 --> 0:06:16.000000 So we then have business and operational impacts, which again is fairly 0:06:16.000000 --> 0:06:19.940000 obvious. Security incidents can cause significant disruptions like system 0:06:19.940000 --> 0:06:22.760000 downtime, loss of sensitive data. 0:06:22.760000 --> 0:06:24.940000 That's quite serious. 0:06:24.940000 --> 0:06:29.940000 Financial loss even more serious, as you'll find out, interruption of 0:06:29.940000 --> 0:06:37.040000 services and of those, as well as customer trust, which is a huge thing. 0:06:37.040000 --> 0:06:42.380000 Are you likely to use a service that, you know, that actually got breached? 0:06:42.380000 --> 0:06:46.820000 Or, you know, are you more likely to use this service after the breach? 0:06:46.820000 --> 0:06:49.460000 You know, these are all very important questions. 0:06:49.460000 --> 0:06:53.400000 Now, you know, incident response, the key point is that incident response 0:06:53.400000 --> 0:06:59.980000 helps mitigate these impacts by restoring normal operations faster and 0:06:59.980000 --> 0:07:03.580000 limiting the reach of the attack or the scope of the attack. 0:07:03.580000 --> 0:07:10.080000 So, you know, without an IR capability or with a sort of ad hoc poor IR 0:07:10.080000 --> 0:07:15.240000 capability, you could have sort of a mix of all of these disruptions, 0:07:15.240000 --> 0:07:19.320000 so system downtime, loss of sensitive data, financial loss, pretty much 0:07:19.320000 --> 0:07:23.960000 everything. But if you have a, you know, proper incident response capability, 0:07:23.960000 --> 0:07:28.940000 I should say capable incident response capability, no pun intended there, 0:07:28.940000 --> 0:07:36.060000 then you sort of limit, you know, not just these disruptions listed here 0:07:36.060000 --> 0:07:42.700000 that tie into the business and operational impact, but also, you know, 0:07:42.700000 --> 0:07:46.360000 you also limit the window as listed out in this slide. 0:07:46.360000 --> 0:07:50.880000 You limit or reduce the window of opportunity for the attackers and of 0:07:50.880000 --> 0:07:57.020000 course, you're able to restore normal operations faster and you're also 0:07:57.020000 --> 0:08:05.560000 limiting the, you're limiting the scope, right, of what is affected or 0:08:05.560000 --> 0:08:10.140000 what the attackers currently have access to. 0:08:10.140000 --> 0:08:14.720000 So, you then have regulatory and compliance requirements. 0:08:14.720000 --> 0:08:18.980000 This is one that sort of goes without saying that if your organization 0:08:18.980000 --> 0:08:27.300000 needs to maintain compliance with specific regulatory, you know, standards 0:08:27.300000 --> 0:08:35.600000 or frameworks like GDPR, hyper, et cetera, then incident response is sort 0:08:35.600000 --> 0:08:41.700000 of required firstly as part of, you know, maintaining compliance with 0:08:41.700000 --> 0:08:49.160000 said compliance standards, but also incident response allows you to allows 0:08:49.160000 --> 0:08:53.900000 you to adhere to these standards in terms or in a way of compliance. 0:08:53.900000 --> 0:08:59.640000 So, regulatory frameworks such as GDPR, hyper, PCI, DSS and, you know, 0:08:59.640000 --> 0:09:03.780000 NIST2, require organizations, as I just said, to have an incident response 0:09:03.780000 --> 0:09:08.240000 plan and report certain incidents within specific timeframes. 0:09:08.240000 --> 0:09:13.620000 And what that means eventually, you know, beyond just losing, you know, 0:09:13.620000 --> 0:09:18.760000 your compliance is that non-compliance can lead to heavy fines, like seriously 0:09:18.760000 --> 0:09:23.420000 heavy fines, lawsuits, and of course, goes without saying reputational 0:09:23.420000 --> 0:09:29.020000 damage. So, what that means or to sort of summarize this particular point 0:09:29.020000 --> 0:09:34.740000 here is that having a robust incident response process ensures legal obligations 0:09:34.740000 --> 0:09:39.420000 are met and regulatory scrutiny is handled effectively. 0:09:39.420000 --> 0:09:42.520000 So, that brings us to the end of this video. 0:09:42.520000 --> 0:09:46.480000 Just wanted to, you know, give you a high level view or abstracted view 0:09:46.480000 --> 0:09:51.640000 as to why incident response is important to organizations or for organizations, 0:09:51.640000 --> 0:09:56.740000 you know, firstly to have, but also to continuously build and develop 0:09:56.740000 --> 0:09:57.880000 as a capability. 0:09:57.880000 --> 0:10:01.680000 And that's the correct way of thinking about incident response within 0:10:01.680000 --> 0:10:02.780000 an organization. 0:10:02.780000 --> 0:10:04.400000 It's sort of like a muscle. 0:10:04.400000 --> 0:10:08.020000 When you start off, it's very weak, you know, you're not that coordinated 0:10:08.020000 --> 0:10:12.720000 or the muscle is not that coordinated, but you continually build it and, 0:10:12.720000 --> 0:10:15.880000 you know, you get better, you can start lifting heavier things. 0:10:15.880000 --> 0:10:20.240000 And that's what incident response capability is all about. 0:10:20.240000 --> 0:10:23.040000 With that being said, that's going to be it for this video. 0:10:23.040000 --> 0:10:25.440000 And I will be seeing you in the next video.