-   Hardware Errors, Support, Troubleshooting?    The Question is:    O I am trying to replace a failed disk drive on a VAX 4000-60.  The first drive I M  tried was the same part number as the failed drive (ST34573N (Seagate)) with L  all of the jumpers installed the same as the original drive.  I get a fatal  drive error when I try M  to initialize the disk.  The disk is recognized and show up as being online. L  I have also tried RZ29L drives with the same problem.  My system is able toJ  boot from, read and write to another disk so I don't suspect a controller  problem.  I have tried 7 d N ifferent disks now all with the same problem and have also tried two differentM  VAX4000 systems running the same operating system, VMS 5.5-2.  When I try to N  do a standalone backup I get a file structure allocation error.  Any ideas on  what I can do to get C a disk working or suggestions for a particular disk that will work?   The Answer is :   G   The OpenVMS Wizard is generally not in a position to provide hardware E   support, nor to answer hardware-troubleshooting questions.  (As was D   mentioned in the introduction, the OpenVMS Wizard is familiar withF   OpenVMS, but is generally not a StorageWorks, VAX, Alpha nor Itanium   hardware wizard.)    G   Please forward all questions that are centrally hardware questions or H   hardware support requests -- and any questions that involve diagnosingH   or resolving hardware problems -- directly to the HP hardware servicesH   organization, or please contact your locally-prefered hardware support   organization for assistance.   E   Seven disks reacting similarly would tend to imply that the problem C   lies somewhere other than with the disk(s), but that is obviously @   not a certainty.  Again, please contact your prefered hardwareD   support vendor directly for assistance with this and other similar   hardware maintenance matters.    0  Answer written or last revised on  31-MAR-2004 