)   Logging Support Call? (WIS, SCM, ITRC)    The Question is:     G'Day,     Where has WIS moved to? The url:   8 http://h18000.www1.hp.com/support/svctools/connectivity/    no longer works. Please advise.     Thanx     Stephen   The Answer is :   J   Effective May 1, 2004, Web Case Management (WCM) and the Web InformationG   and Support (WIS) tool have been replaced by the Support Case Manager I   (SCM).  The SCM Professional online tool is accessable via the Business #   Support Center (BSC) website, at:         http://www.hp.com/go/bsc   F   In addition, the ITRC support resources and forums are available at:        http://www.itrc.hp.com/    F   Obviously, direct contact with your regional customer support center   is also available.   /  Answer written or last revised on  1-JUN-2004  