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# Mac Art Gallery/Wine Guide: Sound May Break or Not Play

Article ID: 109786

Article Last Modified on 10/6/2003

APPLIES TO

- Microsoft Art Gallery 1.0 for Macintosh
- Microsoft Wine Guide 1.0 for Macintosh

This article was previously published under Q109786

## SYMPTOMS

Sounds may play badly or not at all when you are playing animations in Art Gallery or Wine Guide. This problem can occur if some or all of the following conditions exist:

- You are using a relatively slow Macintosh.
- You do not have much free memory.
- You are using a relatively slow CD-ROM drive.
- The animation is complex or large.

## RESOLUTION

To minimize this problem:

1. Close Art Gallery.
2. Free some memory by exiting any other applications or utilities that may be running.
3. Restart Art Gallery.
4. Try running the Art Gallery animation again.

For additional information, please see the following article in the Microsoft Knowledge Base:

99809 Sounds Are Choppy When Virtual Memory Is Turned On

Additional query words: mac multi media multimedia multi-media audio narration soundtrack effects

Keywords: KB109786