Money: Checks Slide When Printing from an Epson EX-800 Printer
  
PSS ID Number: Q118893
Article last modified on 07-14-1997
 
3.00
 
WINDOWS
 

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3.00
WINDOWS
kbprint kbbuglist
 
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The information in this article applies to:
 
 - Microsoft Money version 3.0
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SYMPTOMS
========
 
When you print multiple voucher checks from the Epson EX-800 printer,
the checks slide down the page.
 
RESOLUTION
==========
 
To avoid this problem, do the following:
 
1. From the File menu, choose Print Checks.
 
2. In the Print Range box, choose Select Checks. Select the checks you want
   to print.
 
   NOTE: You may also choose the Select All button if you want to print
   all checks.
 
3. Choose the OK button.
 
The checks will now print correctly.
 
STEPS TO REPRODUCE PROBLEM
==========================
 
Set the Epson EX-800 printer as the default Windows printer.
 
1. From the File menu, choose Print Checks.
 
2. In the Print Range box, choose Print All.
 
3. Choose the OK button.
 
The checks will slide down the page as each one prints out.
 
MORE INFORMATION
================
 
Microsoft has confirmed this to be a problem in Money version 3.0. We
are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
 
NOTE: This behavior has also been reported to occur on an Okidata 400
laser.
 
KBCategory: kbprint kbbuglist
KBSubcategory:
 
Additional reference words: 3.0 sneak creeping creeps slide slides down
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Keywords            : kbbuglist kbprint
Version             : 3.00
Platform            : WINDOWS
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Copyright Microsoft Corporation 1997.