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# cc: Mail: Cannot Install User Pack Under Windows NT

Article ID: 104380

Article Last Modified on 4/8/2004

APPLIES TO

- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1

This article was previously published under Q104380

## SUMMARY

You may not be able to install the cc:Mail User Pack from Windows NT. You may be able to work around this problem by installing the User Pack from a full-screen Command Prompt and by not moving the mouse during installation.

Additional query words: prodnt

Keywords: kb3rdparty KB104380