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# Vacuum Tool Hangs Computer with Pro Audio Spectrum

Article ID: 124182

Article Last Modified on 10/3/2003

APPLIES TO

- Microsoft Fine Artist 1.0 Standard Edition
- Microsoft Fine Artist 1.1 Standard Edition
- Microsoft Fine Artist 1.1 Standard Edition

This article was previously published under Q124182
1.00 1.10 1.10a WINDOWS kb3rdparty kbprb kbfaq

## SYMPTOMS

When you use the Vacuum Tool in Fine Artist, and you have installed the MediaVision Pro Audio Spectrum Sound Card, the computer may stop responding (hang). (For similar behavior in Creative Writer, see the More Information section.)

## RESOLUTION

Contact Media Vision for an updated driver:

Media Vision, Inc. (510) 770-9905

If you are using a Pro Audio Spectrum driver, but are unsure about which version you are using, see your Windows printed documentation or online Help for information about how to determine your driver in Windows.

## MORE INFORMATION

The Vacuum Tool uses a cyclic sound, rather than a short sound, which, when used in conjunction with the Pro Audio Spectrum Sound Card and some versions of the Pro Audio sound driver, can cause the computer to hang.
NOTE: If you experience this problem when using Creative Writer with a Sound Blaster 16 card, change the HDMA setting to DMA. You can do this by using the SB Configuration icon found in the Sound Blaster 16 program group. When you run this icon, it displays the DMA and HDMA settings. Change the HDMA setting to DMA.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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