## Setup Err Msg: "Object ID 502: CustomAction Object

Q110936

The information in this article applies to:

- Microsoft Word for Windows, version 6.0

## SYMPTOMS

The following error message may occur when you perform an administrator's installation (SETUP /a) of Word for Windows at a network workstation:

> Setup Parse Error in Initialize Pass","Object ID 502: CustomAction Object: Bad Dialog procedure data value

## CAUSE

The WORD_BB.DLL file on the server or shared directory is damaged or missing.

## RESOLUTION

Rename or delete the existing WORD_BB.DLL file on the server or shared directory. Then use the following instructions to manually decompress a new copy of the file:

1. Copy the file WORD_BB.DL_ from Disk 1 to the server.
2. At the MS-DOS prompt, type the following:

   > decomp word_bb.dl_ word_bb.dll

3. Rerun the administrator's installation of Word.

## STATUS

We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

## REFERENCES

"Microsoft Word Quick Results," version 6.0, pages 11-12
"Microsoft Word User's Guide," version 6.0, pages 768-775

Additional query words: old bad corrupt word6 winword

Keywords : kbsetup
Issue type :
Technology :

Last Reviewed: November 4, 2000 © 2001 Microsoft Corporation. All rights reserved. Terms of Use.