Using the Optional Envelope Tray on the Panasonic KX-P4420
PSS ID Number: Q102127
Article last modified on 07-14-1994

2.00 2.00a 2.00a-CD 2.00b 2.00c

WINDOWS


-------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b,
   2.0c
 - Microsoft Windows operating system version 3.1
-------------------------------------------------------------------

SYMPTOMS
========

When you use the Panasonic KX-P4420 printer driver to print envelopes
from Word for Windows, you cannot access the optional envelope tray.
This behavior occurs because the Panasonic KX-P4420 printer emulates
the Hewlett-Packard (HP) LaserJet Series II printer, which does not
support an optional envelope tray. Windows uses the HP LaserJet Series
II printer driver (HPPCL.DRV) to support the Panasonic 4420 printer.

WORKAROUND
==========

To print envelopes to the optional envelope tray on the Panasonic
KX-P4420, use the HP LaserJet Series IID printer driver instead. The
Series IID supports an envelope tray. You do not need to set a printer
heuristic in the [Microsoft Word 2.0] section of your WIN.INI file.

MORE INFORMATION
================

Use the following instructions to print envelopes from the optional
envelope tray on the Panasonic KX-P4420 printer:

1. Install version 2.1 or later of the HP LaserJet Series IID printer
   driver (HPPCL.DRV). If you have a version of the driver earlier than
   2.1, you can obtain an updated printer driver from the Windows
   Driver Library (WDL). For information about obtaining the WDL, query
   on the following words in the Microsoft Knowledge Base:

      wdl.txt and obtain and msdl and win31

2. In the Print Options dialog box, select the Printer's Envelope
   Feeder Has Been Installed option and choose OK (to open the Print
   Options dialog box, choose Options from the Tools menu, then select
   the Print icon in the Category list).

3. Insert the envelope tray into the normal paper tray slot on the
   printer. The "Envelope #10" message appears on the printer
   display.

4. Press the Enter button on the printer to switch the printer online.

5. In Word, choose the Envelope button on the toolbar, and then choose
   the Print Envelope button. The printer pulls an envelope from the
   envelope tray and prints it correctly.

NOTE: If you install the HP LaserJet Series IID printer driver and
print using the normal paper tray, all paper source settings except
Manual Feed pull from the normal paper tray. Manual feed print jobs
pull from the manual feed tray.

REFERENCES
==========

"Microsoft Word for Windows User's Guide," version 2.0, pages 118-121

Additional reference words: w4wprint 2.00 2.00a 2.00a-CD 2.00b 2.00c
winword w4wprint 4420 pkx p4420 kxp4420 laserjet

=============================================================================

Copyright Microsoft Corporation 1994.
