Knowledge Base |

# X400: SMTP Address Dropped from To and CC Lists

Article ID: 115349

Article Last Modified on 10/30/2006

APPLIES TO

- Microsoft Mail Gateway to X.400 3.2

This article was previously published under Q115349

## SYMPTOMS

If you send a message to the X.400 gateway with an SMTP address in the TO: or CC: list, the SMTP address is dropped.

## CAUSE

SMTP addresses selected from the global/POSTOFFICE address list are displayed. One-off SMTP addresses (entered by the originator) are not displayed.

## RESOLUTION

The gateway now creates a free-form name for all recipients as follows:

- if only a foreign email address is available, enclose it in single quotes:

  'laurahal@microsoft.com'

- use a friendly name if one is available, and put the foreign address in parentheses:

  Laura Halliday (laurahal@microsoft.com)

The SMTP address is shown with its friendly name but it cannot be replied to.

Keywords: KB115349