Pub 1.0a Greeting Card May Print Extra Line
PSS ID Number: Q117758
Article last modified on 10-28-1994
PSS database name: PUBLISHER

1.00 1.00a
WINDOWS

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The information in this article applies to:

 - Microsoft Publisher versions 1.0 and 1.0a
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SYMPTOMS
========
If you create a greeting card with the Greeting Card PageWizard, and print
to the Microsoft Windows Printing System, a 3-inch hairline appears between
pages 2 and 3. Changing the dpi or crop mark settings
has no effect on this.

CAUSE
=====
This behavior occurs when you use version 1.00.00.107 of the Windows
Printing System driver to print to either a Hewlett-Packard (HP) LaserJet
IID or III.

RESOLUTION
==========
Print to the printer as a Hewlett-Packard LaserJet rather than the
Windows Printing System.

MORE INFORMATION
================
Microsoft has confirmed this to be a problem in Publisher version
1.0a. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.

Steps to Reproduce Problem
--------------------------
1. Start Publisher 1.0a.
2. Select PageWizards, Greeting Card and Invitation.
3. Choose OK.
4. Create the card.
5. From the File menu, choose Print, and print the file to the Windows
   Printing System.
6. A hairline about 3 inches long appears between pages 2 and 3.

KBCategory: kbbuglist
KBSubcategory:
Additional reference words: 1.0 1.0a mspub wps line windows printing system
laser jet hair black

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Copyright Microsoft Corporation 1994.