Encarta 1995 Err Msg: MCI Play Error
PSS ID Number: Q121030
Article last modified on 10-26-1994
PSS database name: HOMEMM

1995
WINDOWS

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The information in this article applies to:

 - Microsoft Encarta, 1995 edition
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SYMPTOMS
========
If the Maximum real-time decode rate in the Microsoft GSM 6.10 Codec
Configuration is set to less than 22050Khz, the following error message
will occur in the Encarta 1995 Language section:

   MCI Play Error
   No wave device that can play files in the current format is
   installed. Use the Drivers option to install a wave device.

RESOLUTION
==========
1. From the Control Panel window, choose the Sound Mapper icon.
2. Select the Microsoft GSM 6.10 Audio Codec from the list of Sound
   Mapper Drivers.
3. Choose the Configure button.
4. Choose the Auto-Config button.
   If the sound card is capable of supporting a real-time decode rate
   of at least 22050Khz, the Auto-Config button should set the maximum
   real-time decode rate to 22050kHz. If this is not automatically set,
   manually select 22050 from the list of rates in the Maximum Realtime
   Decode Rate box.

MORE INFORMATION
================
The Language options in Encarta 1995 are the only compressed waves that
use the GSM Audio Codec. Pronunciations and Atlas sounds will work
properly, regardless of the setting.

Steps to Reproduce Problem
--------------------------
1. From the Sound Mapper in Control Panel, set the GSM Maximum
   real-time decode rate to 11025Khz.
2. From the Features menu, choose Media Gallery.
3. Select the Media button in the Media Gallery.
4. From the List of Media Filters, select Interactivities.
5. From the Media Pinpointer list, select World Languages
   Interactivity.
6. Click the World Languages Interactivity box.
7. Select the Phrases button.
8. Click the speaker next to Albanian.
RESULT: The above mentioned error message.

KBCategory: kbsound kbmm kberrmsg
KBSubcategory:
Additional reference words: 1995 multi media multimedia multi-media
waveform .wav

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Copyright Microsoft Corporation 1994.