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# CHKDSK Finds Lost Clusters When ScanDisk Does Not

Article ID: 104540

Article Last Modified on 11/20/1999

APPLIES TO

- Microsoft MS-DOS 6.2 Standard Edition
- Microsoft MS-DOS 6.22 Standard Edition

This article was previously published under Q104540

## SYMPTOMS

CHKDSK may report lost clusters on a system when ScanDisk (or another third-party surface scan utility) indicates that the disk has no problems.

## CAUSE

This situation occurs when you have corruption in the volume label. ScanDisk is ignoring clusters assigned to volume labels, while CHKDSK is not.

## RESOLUTION

To work around this problem, run CHKDSK /F.

Additional query words: 6.20

Keywords: KB104540