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# ErrMsg w/ArtiSoft Noderunner: 2191-You Cannot Stop the Service

Article ID: 121089

Article Last Modified on 10/27/1999

APPLIES TO

- Microsoft Windows for Workgroups 3.11

This article was previously published under Q121089

## SYMPTOMS

When you are using an Artisoft Noderunner network card, you receive the following error message
ERROR: 2191 - You cannot stop the service you specified at this time.
when you start Windows for Workgroups or after you run the NET START FULL command from an MS-DOS command prompt.

## CAUSE

By default, revisions of the Noderunner card earlier than 6 are not correctly configured to work with Windows for Workgroups NE2000 or NE1000 drivers. Revisions earlier than 6 come with a disk that configures this card to an NE1000 only.

## RESOLUTION

To properly configure this card for Windows for Workgroups:

- Run the NRCONFIG.EXE or NRSETUP.EXE that ships with the card. In the configuration option, set the card to be NE1000 compatible. For full instructions on these files, contact Artisoft technical support.
  -or-
- Contact Artisoft for the latest chip revision for the card. Chip revisions greater than 6 ship with a newer NRCONFIG.EXE or NRSETUP.EXE that allows the card to work with Windows for Workgroups 3.11 as either an NE1000 or an NE2000.

Additional query words: nic net start err msg 6.0 6.00 noderuner node runner

Keywords: KB121089