## GP Fault in OLE2.DLL Opening/Saving Under Novell and OS/2

Q113690

The information in this article applies to:

- Microsoft Office for Windows, versions 4.2, 4.3
- Microsoft Word for Windows, versions 6.0, 6.0a
- Microsoft PowerPoint for Windows, version 4.0
- Microsoft Excel for Windows, version 5.0
- IBM OS/2 version 2.1

## SYMPTOMS

If you try to open or save documents while running in an Operating System/2 (OS/2) version 2.1 or 2.11 and Novell environment, you may receive general protection (GP) faults in OLE2.DLL. This is known to be a problem in the products listed at the beginning of this article.

## STATUS

We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

## WORKAROUND

Edit the WinOs2 settings in the OS/2 Desktop and set NetWare Resources equal to None.

Additional query words: 6.00a w4wnetwork w4wnovell os2 gpf macppt winppt winword excel winexcel

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Last Reviewed: November 3, 2000 © 2001 Microsoft Corporation. All rights reserved. Terms of Use.