Page Setup Error Msg with WriteNow 3.0 RTF File
PSS ID Number: Q110299
Article last modified on 01-22-1994

2.00 2.00a 2.00a-CD 2.00b 2.00c

WINDOWS


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The information in this article applies to:

 - Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c
 - Microsoft Windows operating system versions 3.0 and 3.1
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SYMPTOMS
========

When you exit the Page Setup dialog box in Word for Windows you may receive
the following error message:

   The margins, column spacing, or paragraph
   indents are too large for some sections

CAUSE
=====

This error occurs when an RTF (rich-text format) document generated by
WriteNow 3.0 for the Macintosh is opened in Word 2.x for Windows.

An erroneous flag set in the RTF stream sets the Default Tab Stops to 31680
twips (22 inches). The maximum width of a document in Word 2.x is exactly
22 inches. Word reads this as an incorrect setting in the Page Setup and
displays the error message.

NOTE:  Word 6.0 does not have any difficulties with reading an RTF file
with this setting.

STATUS
======

WordStar International (the maker of WriteNow) has been notified of the
problem with their RTF converter.

RESOLUTION
==========

There are two ways to correct this problem in Word for Windows:

Workaround 1
------------

1. Open and convert the RTF file into Word for Windows.

2. From the Format menu, choose Tabs.

3. In the Default Tab Stops box, remove 22" and replace it with a lower
   number (.5" suggested). Choose OK.

Workaround 2
------------

With multiple documents, it may be faster to replace the offending code in
the RTF file itself. The offending command is "\deftab31680". This can be
changed to "\deftab1440" (1-inch intervals) or "\deftab720" (half-inch
intervals).

MORE INFORMATION
================

WordStar can be contacted at:

WordStar International
P.O. Box 6113
Novato, CA 94949
(800) 227-5609
(404) 428-0008

Additional reference words: 2.00 2.00a 2.00a-CD 2.00b 2.00c conv
interopprob

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Copyright Microsoft Corporation 1994.
