## XL5: GP Fault Opening Quattro Pro Files with Synched Window

The information in this article applies to:

- Microsoft Excel for Windows, version 5.0

## SYMPTOMS

You receive a general protection (GP) fault when you open a file saved as a Microsoft Excel 5.0 workbook that originated from Quattro Pro for DOS, version 4.0 (WQ1).

## CAUSE

This problem occurs with any Quattro Pro version 4.0 for DOS file that contains more than one synched window.

## WORKAROUND

Do one of the following to eliminate the GP fault error message:
Open the original Quattro Pro file in Microsoft Excel version 5.0 and close the extra windows of the worksheet by doing the following:

1. Activate the window that has the colon 1 in the name (that is, FILENAME.:1).
2. From the Control Menu of the window, choose Close. Repeat this step on the active window (FILENAME followed by a colon) until only one window of the spreadsheet is open (FILENAME not followed by a colon).
3. From the File menu, choose Save As. Change the Save File As Type option to Microsoft Excel Workbook.
   -or-
   Open the original file in Quattro Pro for DOS and close the second window of the worksheet or disable the Sync option.

## STATUS

Microsoft has confirmed this to be a problem in Microsoft Excel version 5.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: err msg quatro gpf gpfault module wq1

Keywords : xlwin
Version : 5.00
Platform : WINDOWS
Issue type :
Technology :

Last Reviewed: September 20, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use.