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# PC WRmt: README.TXT: Microsoft Mail Remote for Windows 3.2

Article ID: 113854

Article Last Modified on 10/30/2006

APPLIES TO

- Microsoft Mail Remote 3.2

This article was previously published under Q113854
The following is the text of the Microsoft Mail Remote for Windows README.TXT file:

    ************************************************************************

       RELEASE NOTES FOR MICROSOFT MAIL REMOTE FOR WINDOWS, VERSION 3.2

    ************************************************************************

This document contains important information that supplements the documentation and online help for Microsoft Mail Remote for Windows, version 3.2.
This document covers the following topics:
Section 1: Mail

       A. Recovering from Mistyping Your Password the First Time
       B. Password Problems and Switching Mail Drivers
       C. Do Not Export Directly to a Transport Message File
       D. Setting Up Mail Remote Across a Network
       E. Multiple MSMAIL.INI Files
       F. LAN Card Installation
       G. Mail and SHARE.EXE
       H. Entering Addresses Directly on the TO: Line
       I. Installing Over Another Copy of the Windows Mail Client
       J. Using Mail Remote with Schedule+

Section 2: Mail Remote Driver

       A. Using Extended Characters in Scripts
       B. Sending Messages to Postoffice Groups
       C. Mixing Mail Remote and Postoffice Language Versions
       D. Using Gateway Address Lists
       E. Changing the Data Files
       F. Carrier Detection and Serial Cables
       G. Receiving Mail from *SPECIAL
       H. Connection Time-Outs Between Sending and Retrieving Messages
       I. Modem Script Files
       J. Connect on Exit option leads to misleading error message

Section 3: AT&T Mail Driver

       A. Entering Addresses for AT&amp;T Users, Mailing Lists, and Shared Folders
       B. Changing the AT&amp;T User ID You Sign in with
       C. Sharing the AT&amp;T Message File with Microsoft Mail
       D. Reducing the Time for Connection Time-Outs
       E. Possible GP-Fault in Mailing Lists Dialog with Slow Video Systems

=================

### SECTION 1 : MAIL

### A. RECOVERING FROM MISTYPING YOUR PASSWORD THE FIRST TIME

If you mistype your password when signing in for the first time, you need to delete the message file (.MMF) and try again. If you are using the Mail Remote driver, delete the file [windows_directory]\MSMAIL.MMF. If you are using the AT&T driver, delete the file [windows_directory]\MS_ATT.MMF.

### B. PASSWORD PROBLEMS AND SWITCHING MAIL DRIVERS

When using AT&T, the password for your .MMF file must be the same as the primary AT&T password. Do not change this password without first requesting a new password from AT&T. If you are using the Mail Remote driver, the password is the same as the password set for the .MMF file. For the LAN driver, the password must be the same as the mailbox postoffice password.

### C. DO NOT EXPORT DIRECTLY TO A TRANSPORT MESSAGE FILE

Do not use the Export command on the File menu to copy folders between the primary transport message files (e.g. MSMAIL.MMF and MS_ATT.MMF). If you do, the Personal Address Book (PAB) is cleared in the destination message file. The PAB associated with the current driver is copied to the destination message file.

### D. SETTING UP MAIL REMOTE ACROSS A NETWORK

You can set up Mail Remote across a network by copying Disk 1 to a directory called \DISK1, Disk 2 to \DISK2, and Disk 3 to \DISK3. Then run SETUP.EXE, located in the \DISK1 directory.

### E. MULTIPLE MSMAIL.INI FILES

Do not store an MSMAIL.INI file in the same directory as the MSMAIL.EXE file unless you use the Windows directory. If you store these files in the same directory (other than the Windows directory), Mail will not find the correct INI settings.

### F. LAN CARD INSTALLATION

If you're running MS-DOS and have a LAN card installed, it's best not to configure it to use IRQ2. Instead, use IRQ5 to avoid losing serial port interrupts.

### G. MAIL AND SHARE.EXE

If your message file (.MMF) is on your local hard disk, you must run SHARE.EXE before starting Windows and running Microsoft Mail for Windows. If you don't, Mail will not start, and the file that contains your messages might be accessed by other mail-related applications. SHARE.EXE enables each program that accesses your messages to lock portions of the file and protect the other mail-related applications from overwriting information in the file.
If you are running Mail in Windows for Workgroups version 3.1 in 386-enhanced mode, VSHARE.386 is loaded automatically. SHARE.EXE is not needed.
Setup installs SHARE.EXE if it detects that it is needed. You need to restart your computer for it to take effect.

### H. ENTERING ADDRESSES DIRECTLY ON THE TO: LINE

To enter addresses directly on the TO: line without first adding them to the PAB, enclose the address in square brackets. For example, type [MS:network/postoffice/user] to send mail to a Microsoft Mail user. Type [AT&T:!user] to send mail to an AT&T user.

### I. INSTALLING OVER ANOTHER COPY OF THE WINDOWS MAIL CLIENT

Installing Mail Remote over version 3.0 of Microsoft Mail for Windows replaces the version 3.0 Help file and removes all embedded Help links to the Demos. To prevent this, rename the MSMAIL.HLP file before you install Mail Remote, and restore it after installation.
If you install Mail Remote over Microsoft Mail for Windows, the current mail driver does not change. To change to the Mail Remote driver, use the Microsoft Mail System Selector.

### J. USING MAIL REMOTE WITH SCHEDULE+

When your computer is disconnected from the LAN, you cannot initiate a meeting request with Schedule+. You can receive and respond to meeting requests but they will not be automatically booked in your calendar file. If you use the Schedule+ Reminder utility with multiple mail drivers, you may be prompted twice to sign in.
===============================

### SECTION 2 : MAIL REMOTE DRIVER

### A. USING EXTENDED CHARACTERS IN SCRIPTS

If you want to use extended characters in scripts, you must use a Windows text editor (for example, Notepad) to enter ANSI characters. If you use an MS-DOS editor, the characters are entered with the wrong code page and do not appear properly.

### B. SENDING MESSAGES TO POSTOFFICE GROUPS

Do not address a message to a postoffice group if that postoffice group contains addresses that are not local to that postoffice. If you do, your message is delivered to the local addresses but not to any of the others.

### C. MIXING MAIL REMOTE AND POSTOFFICE LANGUAGE VERSIONS

To use Mail Remote with a postoffice in a different language, the foreign postoffice must first install Microsoft Mail for MS-DOS in the same language as Mail Remote. For example, to use the French version of Mail Remote on a German postoffice, the French version of Microsoft Mail for MS- DOS must first be installed on the German postoffice. Then use the Regenerate command on the Remote menu before issuing the data disk for the French version of Mail Remote. This is required in order for Mail Remote to find the correct template files.

### D. USING GATEWAY ADDRESS LISTS

Mail Remote does not provide remote access to gateway address lists.
To access SMTP, X400, FAX, MHS and MCI gateways:
From the postoffice, copy to the data disk the .NME and .GLB files that have the same name as the gateway. Setup will then install the files in the directories with the same name as those file types found in [windows_directory]\MSMAIL\MSRMT. The gateway appears in the address book.
This procedure does not work for OfficeVision, PROFS, or SNADS gateways; however, it is possible to add all PROFS or SNADS users to a custom view. To do this, use the following procedure when you create the custom view with ADMIN:

1. Highlight the gateway (PROFS or SNADS) with the spacebar.
2. Press ESC (rather than ENTER to choose individual names).

### E. CHANGING THE DATA FILES

You can change the data files by selecting Options on the Mail menu, then choosing the Server button. To change the data files without running Mail, copy them to the [windows_directory]\MSMAIL\MSRMT\USERINFO directory. The data files are installed when you start Mail. To disable the data files:

1. Delete the .GLB files in [windows_directory]\MSMAIL\MSRMT\GLB.
2. Delete all files in [windows_directory]\MSMAIL\MSRMT\MBG.
3. Delete all files in [windows_directory]\MSMAIL\MSRMT\KEY.

When you start Mail, you are prompted for new data files.

### F. CARRIER DETECTION AND SERIAL CABLES

If you continually get "Carrier Lost" messages when you connect, you may be using an incorrect serial cable. Many printer serial cables only hook up a subset of the connection pins and exclude the DCD pin which Mail Remote needs to detect the carrier. Use a serial cable that has the following pins connected:

     2     TD      Transfer data
     3     RD      RCV data
     4     RTS     Request to send
     5     CTS     Clear to send
     6     DSR     Data set ready
     7     SG      Signal ground
     8     DCD     Data carrier detect
    20     DTR     Data terminal ready
    22     RI      Ring indicator

### G. RECEIVING MAIL FROM *SPECIAL

Do not sign in to Microsoft Mail for Windows and leave it running, and then use Mail Remote to access mail. The LAN client will intercept system mail (from *SPECIAL) and interfere with remote access.

### H. CONNECTION TIME-OUTS BETWEEN SENDING AND RETRIEVING MESSAGES

If you have a lot of headers in your mailbox, the connection may time-out while External prepares to transmit the headers list. to increase the time-out time limit, first make sure that Mail Remote is the current driver.
Then increase the value for ConnectTimeOut in the MSMAIL.INI file, located in the Windows directory.

### I. MODEM SCRIPT FILES

Script files developed for Microsoft Mail Remote for MS-DOS should work unmodified with Mail Remote for Windows. If a script doesn't work, it may be because of a timing problem in the script.

### General Purpose Modem Script Files

- Null Modem NULMODM.SCR
- Generic 1200 & 2400 bps Modems DEFAULT.SCR

### Modem Script Files for North America

- Hayes Optima 2400 USOPTM24.SCR
- Hayes Optima 9600 USOPTM96.SCR
- Hayes Smartmodem 1200 USHAYS12.SCR
- Hayes Smartmodem 2400 USHAYS24.SCR
- Hayes V-series Smart 9600 USVSER96.SCR
- Hayes V-series Ultra 9600 USULTR96.SCR
- IBM 5853 2400 bps Modem USIBM524.SCR
- Microcom AX Series Modems USMRCM96.SCR
- Multitech MultiMdm 224E/V32 USMLTC96.SCR
- Practical Peripherals 9600SA USPPER96.SCR
- Telebit TrailBlazer 9600 bps USTLBT96.SCR
- Motorola UDS 2400 USMTRL24.SCR
- Motorola UDS V.3225 USMTRL96.SCR
- Generic Modem USGNERIC.SCR

NOTES:
* If your modem does not appear on the list, try using the "US-Generic modem" script (for example, it can be used for Compaq 9600 internal modems).
* The Hayes V-series Smart 9600 script also supports the Compaq internal 9600 modem.
* The following source files for scripts added after MS Mail 3.0 shipped are included on the distribution disks for Microsoft Mail Remote:

USOPTM24.MDM, USOPTM96.MDM, USMTRL24.MDM, USMTRL96.MDM, USPPER24.MDM, USPPER96.MDM, and USGNERIC.MDM.

### Modem Script Files for France

- Andrsn/Jacbsn 9634 @2400b FRANJA96.SCR
- Compaq Internal 2400 bps FRCMPQ24.SCR
- Kortex 1200 bps Modems FRKRTX12.SCR
- Kortex 2400 bps Modems FRKRTX24.SCR
- PNB Amazone 2400 bps FRPNBA24.SCR
- PNB Niagara 2400 bps FRPNBN24.SCR
- PNB Amazone Pocket 2400 bps FRPNBP24.SCR
- Quadri Campouce 2400 bps FRCAMP24.SCR
- Quattro TM2496 2400 bps FRQUAT24.SCR
- US Robotics Courier HST USRCRHST.SCR
- US Robotics Courier V32 USRCRV32.SCR

### Modem Script Files for Central Europe

- Digitec ALF 2400 II GEALF24.SCR
- Digitec ALF 2400 MNP GEALFM24.SCR
- Digitec Dialog 2400 GEDILG24.SCR
- Digitec Dialog 2400 MNP GEDLGM24.SCR
- Digitec Dialog 2400 Pro. GEDLGP24.SCR
- Digitec Personal Line 2400 GEDIGP24.SCR
- Digitec Prs. Line 2400 MNP GEDIGM24.SCR
- Fury 2402 TI 2400 bps GEFURY24.SCR
- Longshine Shine 2400 GESHIN24.SCR
- MicroLink 2410T2 2400 bps GEMCLK24.SCR
- MicroLink 9624T2V 2400 bps GEML9624.SCR
- Toshiba Laptop int. 2400 GETOSH24.SCR

### Modem Script Files for Sweden

- DiCom 9600 V42 Modem SWDICM96.SCR
- Motorola Codex-series 9600 SWMCDX96.SCR
- Multitech MultiModem V32 SWMTMM96.SCR
- US Robotics HST Courier V32 SWUSRHST.SCR

### Modem Script Files for the United Kingdom

- BT NS 2232B 9600 bps UKBTNS96.SCR
- Dowty Mayze & Quattro 96 UKMAZQAT.SCR
- Hayes 2400bps Modems UKHAYS24.SCR
- Hayes Ultra & VSeries UKULTRAV.SCR
- Miracom V32 & Courier HST UKMRCMCR.SCR
- Quattro 2400 bps Modem UKQUAT24.SCR

These six script files support the following set of modems:
* The British Telecomm NS 2322B modem.
* The Dowty set of modems including Quattro24, Mayze 24, Mayze 96, and Quattro 96.
* The Hayes and Ultra set of modems including Ultra 96, V series 9600, V series 2400 and the Hayes 24 Smartmodem.
* The Miracom (US Robotics) set of modems including V.32, Courier HST, and Dual Standard.

### J. CONNECT ON EXIT OPTION LEADS TO MISLEADING ERROR MESSAGE

If you select the "Connect on Exit" option in the Session Setup dialog and Exit Mail when there are no messages in the outbox, you will get an error message about driver incompatibility. This is a false error message and can be ignored. We recommend that you do not use this option since Mail will warn you if you have any mail in the outbox when you Exit and give you the option to send it.
=============================

### SECTION 3 : AT&T MAIL DRIVER

### A. ENTERING ADDRESSES FOR AT&T USERS, MAILING LISTS, AND SHARED FOLDERS

Do not enter non-alphanumeric characters (for example !, :, ~) in the address templates for AT&T users, mailing lists, and shared folders. These characters are added by the AT&T Mail driver. If they are entered into the address template, messages will fail with incorrect addressing.

### B. CHANGING THE AT&T USER ID YOU SIGN IN WITH

The AT&T User ID you use to first sign in is permanently associated with the message file ([windows_directory]\MS_ATT.MMF) that gets created. To change the ID and the password associated with it, you must create a new AT&T message file as follows:

1. Exit and sign out of Mail Remote.
2. Use Notepad or another text editor to open the file [windows_directory]\MSMAIL.INI.
3. Find the [ATTTransport] section. Delete any entries in this section that begin with Password= and SecondaryPassword=.
4. Find the "MMFStoreName=" INI variable in the [ATTDefaults] section.
5. Change the variable to a new message file name.
6. Save the change and exit Notepad.
7. Start Mail Remote and enter the new User ID and Password.
8. When the Open Message File dialog box appears, select New.

### C. SHARING THE AT&T MESSAGE FILE WITH MICROSOFT MAIL

The AT&T Mail driver creates its own message file, called MS_ATT.MMF, in the Windows directory. If you are using the Microsoft Mail for PC Networks or the Mail Remote driver, you can share the AT&T message file.
CAUTION: This procedure copies the Personal Address Book to the AT&T message file. It's best to use this procedure only after you've run Mail Remote with the AT&T driver the first time, since copying the Personal Address Book to the AT&T message file overwrites existing addresses.
To share the AT&T message file with Microsoft Mail:

1. If you haven't already run Mail Remote with the AT&T Mail driver, do so.
2. Exit and sign out.
3. Use the Microsoft Mail System Selector to change the current driver to Microsoft Mail for PC Networks.
4. Start Mail Remote.
5. Choose Export Folder from the File menu. Select [windows_directory]\MS_ATT.MMF as the destination file name.
6. Exit and sign out.
7. Rename the original local message store used by the LAN and Remote drivers.
8. Start Mail Remote again (make sure the Mail Remote or Microsoft Mail for PC Networks driver is current).
   A message tells you that the message file could not be found, since it no longer exists in the original location with the original file name. Mail Remote prompts you to locate the message file or create a new one.
9. Enter the name of the AT&T message file, which now contains all the information from the original message file (including the Personal Address Book).
10. Choose the OK button.

### D. REDUCING THE TIME FOR CONNECTION TIME-OUTS

If you interrupt the connection, and the Carrier Detect check box is cleared, Mail may take several minutes to time out. To make the time-out faster, select the Carrier Detect check box. To do this, choose Communications from the Mail menu, then choose the Communications button. The Communications dialog box appears with the Carrier Detect check box. Before you do this, make sure your modem cable has a data carrier detect pin. If it does not, and you select the Carrier Detect check box, the modem will not connect to the AT&T Mail Service.
For more information about the carrier detect option, see section F, "Carrier Detection and Serial Cables" in section 2, "Mail Remote Driver."

### E. POSSIBLE GP-FAULT IN MAILING LIST DIALOG WITH SLOW VIDEO SYSTEMS

After sending or retrieving mailing lists using PCs with slow video systems avoid any operations before the mailing list dialog can redraw itself.

Additional query words: 3.20 readme GPFault

Keywords: KB113854