DOCUMENT:Q107450  29-NOV-1993  [W_NT]
TITLE   :Digiboard Support
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows NT operating system version 3.1
 - Microsoft Windows NT Advanced Server version 3.1
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SUMMARY
=======

Digiboard manufactures two general classes of serial adapters: intelligent
and non-intelligent. These products are installed and supported in two
different ways under Windows NT.

Digiboard Non-Intelligent Serial Products
-----------------------------------------

Products:

   PC/X
   MC/X
   MODEM/X

Installation:

Support for the non-intelligent Digiboard is provided by the native Windows
NT serial device driver. These adapters are treated as any other standard
serial adapter.

Non-intelligent boards are configured by hand-editing values in the
Registry. This is necessary to create some special entries required for the
Digiboard adapter. Information on this procedure is available in section
9.0 of the README.WRI file located in SYSTEM32 sub-directory.

Primary Support:

Primary engineering support for this device driver is provided by
Microsoft. Microsoft will assist you in editing the Registry and using the
device with Windows NT applications. If you suspect your adapter is not
configured correctly or is malfunctioning contact Digiboard.

Digiboard Intelligent Serial Products
-------------------------------------

Products:

   PC/Xe
   PC/Xi
   PC/Xem
   C/X
   2Port
   4Port
   8Port
   MC/Xi
   MC/Xem
   C/X MCA
   2Port MCA

Installation:

The Intelligent Digiboard adapters listed above require a custom device
driver. Custom drivers are independently developed by Digiboard and are
distributed by Microsoft with Windows NT. If you use any of the adapters
above, contact Digiboard for driver updates.

You can install the Digiboard drivers from Control Panel in the Networks
section. The supported Digiboard adapters are listed in the Add Adapter
dialog box.

Primary Support:

Digiboard provides primary support for their custom device drivers.
Similarly, for a malfunctioning adapter, contact Digiboard. Microsoft will
provide support for network configuration issues such as setting up Remote
Access Services.

Digiboard Contact Information
-----------------------------

For questions or technical assistance, four different means of
communication have been set up for your convenience:

 - A special telephone number has been set up for Microsoft customers:
  (612) 943-0444
 - Via FAX: (612) 943-5343
 - Via Internet: support@digibd.com
 - Via BBS: (612) 943-0812 (up to 14400 baud)

BBS Download Procedure
----------------------

1. Select Drivers.
2. Select Windows NT.
3. Select the appropriate Digiboard product.
4. Download the current release of the DigiBoard driver.
5. Place the self extracting file on your hard disk in a sub-directory
   by itself and start it with the -D parameter to unpack it.
6. Read the README.TXT for more information.

FTP Download Procedure
----------------------

The Windows NT Digiboard Beta driver is available via FTP. To obtain the
latest version of the driver, use the following procedure:

1. FTP to FTP.DIGIBD.COM.
2. Logon as anonymous.
3. Use your email address for the password.
4. Type "cd drivers/ms-windows-nt" (without the quotes).

   NOTE: The LS command will not show any files, even though they are
   there.

6. Use the Binary command.
7. Use the GET command to obtain the file.
8. Place the self extracting file in on your hard disk in a sub
   directory by itself and start it with the -D parameter.
9. Read the README.TXT file for more information.

Diskettes by Mail
-----------------

If you do not have download facilities, Digiboard will send out the
diskettes to you. Contact Digiboard at: (612) 943-0444. Or, FAX Digiboard
at: (612) 943-5343.

Additional reference words:
KBCategory:
KBSubCategory: hrdwr

=============================================================================

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Copyright Microsoft Corporation 1993.