# Microsoft Knowledge Base

## XL: Error or Hang Deleting Toolbar Shortcut Submenu Item

Last reviewed: March 27, 1997 Article ID: Q118959
5.00 5.00c 7.00 7.00a | 5.00
    WINDOWS               | MACINTOSH
kbprg kbbuglist buglist5.00c The information in this article applies to:

- Microsoft Excel for Windows 95, versions 7.0, 7.0a
- Microsoft Excel for Windows, versions 5.0, 5.0c
- Microsoft Excel for the Macintosh, version 5.0

## SYMPTOMS

In Microsoft Excel, when you delete a custom submenu item from the Toolbar shortcut menu using the Delete method in a Visual Basic, Applications Edition, procedure, one of the following occurs:

- In Microsoft Excel for Windows, your computer stops responding.
- In Microsoft Excel for the Macintosh, you receive the following error message:

            Run-time error '1004':

            Delete method of MenuItem class failed

## CAUSE

This behavior only occurs when you delete a custom submenu item from the Toolbar shortcut menu, (one that you have added to the shortcut menu). This problem does not occur with any of the other shortcut menus. This is also not a problem when you delete a standard menu item from the Toolbar shortcut menu.

## WORKAROUND

To avoid this problem when you delete a custom submenu item from the Toolbar shortcut menu, delete the menu item that contains the submenu item, and then add the menu item, and any additional submenu items again. The following is an example of this method.

Microsoft provides examples of Visual Basic for Applications procedures for illustration only, without warranty either expressed or implied, including, but not limited to the implied warranties of merchantability and/or fitness for a particular purpose. The Visual Basic procedures in this article are provided 'as is' and Microsoft does not guarantee that they can be used in all situations. While Microsoft support engineers can help explain the functionality of a particular macro, they will not modify these examples to provide added functionality, nor will they help you construct macros to meet your specific needs. If you have limited programming experience, you may want to consult one of the Microsoft Solution Providers. Solution Providers offer a wide range of fee-based services, including creating custom macros. For more information about Microsoft Solution Providers, call Microsoft Customer Information Service at (800) 426-9400.

       Sub Delete_New_Menu()
          ' Instead of deleting the submenu item "new sub" on the menu "new"
          ' Delete the menu "new" and then add it back
          ShortcutMenus(xlToolbar).MenuItems("new").Delete
          Dim x as Object
          Set x = ShortcutMenus(xlToolbar).MenuItems.AddMenu(Caption:="new")
          ' Optionally, add new submenu item "new sub2"
          x.MenuItems.Add Caption:="new sub2"
       End Sub

## STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

## REFERENCES

For more information about the ShortcutMenus Method in Microsoft Excel 5.0, choose the Search button in the Visual Basic Reference and type:

        shortcut menus

For more information about shortcut menus in Microsoft Excel 7.0, click the Index tab in Microsoft Excel Help, type the following text

       shortcut menus

and then double-click the selected text to go to the "Shortcutmenus method" topic.

> KBCategory: kbprg kbbuglist
> KBSubcategory:

> Additional reference words: 5.00 5.00c 7.00 7.00a hang hourglass stop
> Keywords : kbbuglist kbprg
> Version : 5.00 5.00c 7.00 7.00a | 5.00
> Platform : MACINTOSH WINDOWS

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Last reviewed: March 27, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.