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# Err Msg: PP4 Caused an Exception in the Win16 Subsystem

Article ID: 119556

Article Last Modified on 10/31/2006

APPLIES TO

- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Server 3.5

This article was previously published under Q119556
3.10 3.50
WINDOWS
kb3rdparty

## SYMPTOMS

If you have the Diamond Viper VLB video card and driver installed, the following error message appears when you attempt to run Microsoft PowerPoint version 4.0 under Microsoft Windows NT version 3.1:
PP4 Caused an Exception in the Win16 Subsystem.
Click on CLOSE to terminate the application. Click on CANCEL to debug the application. Click on IGNORE to continue, you should save your work in a new file.

## WORKAROUND

To avoid this problem, change the video driver to Standard VGA.
For more information, contact Diamond Technical Support.
The Diamond Viper product discussed here is manufactured by Diamond Computer Systems, Inc., a manufacturer independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt 3.10 err msg

Keywords: KB119556