WPS May Hang in the Print Queue of a NetWare Server
  
PSS ID Number: Q101146
Article last modified on 09-09-1996
 
1.00
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Windows Printing System version 1.0
 - Microsoft Windows operating system versions 3.1, 3.11
 - Microsoft Windows for Workgroups versions 3.1, 3.11
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SYMPTOMS
========
 
The Microsoft Windows Printing System (WPS) version 1.0 stops responding
(hangs ) in the print queue of a Novell NetWare server.
 
CAUSE
=====
 
This problem can occur if the Enable Tabs option is selected in Microsoft
Windows or Windows for Workgroups.
 
RESOLUTION
==========
 
To correct this problem, disable the Enable Tabs option in the Printers
dialog box of Control Panel, or use the Capture command with the format
 
  Capture L=x S=yyy Q=zzz NFF NT NA NB TI=0
 
where the following values exist:
 
   x   - Parallel port number  zzz  - Queue
   yyy - Server                NT   - No tabs
   NFF - No form feed          NB   - No banner
   NA  - No auto endcap        TI=0 - Disable timeouts
 
To disable the Enable Tabs option, choose the Printers icon in Control
Panel, and follow the steps below appropriate for your operating
system.
 
Windows
-------
 
1. Ensure WPS is selected in the Installed Printers list, then choose
   Connect.
 
2. Select the port with the NetWare print queue, then choose Options.
 
3. Disable the Enable Tabs option.
 
Windows for Workgroups
----------------------
 
1. Ensure WPS is selected in the Installed Printers list, then choose
   Connect.
 
2. Choose Network.
 
3. Choose NetWare.
 
4. Select the port with the NetWare print queue, then choose Options.
 
5. Disable the Enable Tabs option.
 
When you try to print with the Enable Tabs option selected, the Novell
server displays the print job in the queue for several minutes and
then disappears, hanging the system. At this point, the printer
displays "WPS 1.00 READY" on its LCD screen.
 
MORE INFORMATION
================
 
For more information about the Windows Printing System, query on the
following word in the Microsoft Knowledge Base:
 
   WPS
 
Novell NetWare is manufactured by Novell, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
 
KBCategory: kbprint
KBSubCategory:
Additional reference words: wfw wfwg 1.00 WPS win31 hp enabled 3.10 3.11
 
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Copyright Microsoft Corporation 1996.