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# Encarta: GP Fault with Diamond Speedstar Pro Video Card

Article ID: 106548

Article Last Modified on 1/18/2007

APPLIES TO

- Microsoft Encarta Encylopedia 1994 Edition
- Microsoft Windows 95

This article was previously published under Q106548

## SYMPTOMS

Using the Diamond Speedstar Pro video card and driver in 1024 x 768 256-color Large Fonts mode may cause a general protection fault (GPF) when Encarta draws its contents screen. Also, some screens may be partially cut off, or text may be illegible. This problem may also occur when using the Diamond Speedstar Pro video card and driver with 800 x 600 256-color Large Fonts.
All other video modes work correctly, including the 1024 x 768 256-color Small Fonts mode.

## RESOLUTION

### If You Are Using 1024 x 768 256-Color Large Fonts

Switch to a video mode other than the 1024 x 768 256-color Large Fonts mode.

### If You Are Using 800 x 600 256-Color Large Fonts

Switch to the 640 x 480 256-color Small Font video mode.

## MORE INFORMATION

For more information, contact Diamond Computer Systems:

- Technical support: (408) 325-7100
- BBS support 2400 only: (408) 325-7080
- BBS support 9600 only: (408) 325-7175

Diamond Speedstar is manufactured by Diamond Computer Systems, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 1994 multi media multimedia multi-media gpf error speed star

Keywords: KB106548