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# Cannot Install HP DeskJet Printer Driver Version 3.10

Article ID: 117430

Article Last Modified on 11/15/2006

APPLIES TO

- Microsoft Windows 95

This article was previously published under Q117430

## SYMPTOMS

The printer driver setup program for the Hewlett-Packard (HP) DeskJet family of printers fails, or you cannot print to your HP DeskJet printer.

## CAUSE

This problem can be caused by the HP DeskJet family printer driver version 3.10. The setup program that ships with this driver, HPSETUP, is not compatible with Windows 95.

## RESOLUTION

To correct this problem, use the DeskJet printer driver that ships with Windows 95.

## MORE INFORMATION

The products included here are manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3rdparty install 500 500c 550 550c djet color

Keywords: KB117430