## Windows 3.1 Help Compiler and Difficulty with Word 6.0 RTF

Q108247

The information in this article applies to:

- Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
- Microsoft Word for the Macintosh, version 6.0

## SYMPTOMS

Windows 3.1 Help Compiler versions 3.10.504 and earlier will not function correctly with Word 6.0 for Windows or Word 6.0 for the Macintosh rich-text format (RTF) output. You may receive a general protection (GP) fault during help file compilation or the help file may be compiled using only the Windows system font.

## CAUSE

Microsoft has identified this as a problem in the way previous versions of the Windows 3.1 Help Compiler interpret new RTF controls relating to font header information that Word 6.0 generates when saving as RTF.

## WORKAROUND

An updated version of the Windows 3.1 Help Compiler (HC.EXE and HCP.EXE version 3.10.505) that addresses this problem is now available in the file Hc505.exe. The following file is available for download from the Microsoft Download Center. Click the file name below to download the file:

> HC505.exe

For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base:

> Q119591 How to Obtain Microsoft Support Files from Online Services

Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. Once posted, the file is housed on secure servers that prevent any unauthorized changes to the file.

## MORE INFORMATION

HC.EXE and HCP.EXE version 3.10.505 also correct the following problems:

- More entries (approximately 8,000) in the map section and the alias sections in the .HPJ file are allowed.
- A larger number of bitmap definitions (approximately 2,970) are allowed in an RTF input file.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

> Q88191 Using the Microsoft Windows Help Compiler

Additional query words: textconv word6 conversion converted converts transfer transfers translation translate problem gpfault gpf hang hung crash crashed locks locked frozen freezes crashing quit quits stopped hc31 integrity updated

Keywords : kbconversion
Issue type :
Technology :

Last Reviewed: November 10, 2000 © 2001 Microsoft Corporation. All rights reserved. Terms of Use.