DOCUMENT:Q105227  08-NOV-2001  [homemm]
TITLE   :Colors Display Strangely with Dell 16 Color Driver
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Multimedia Mozart for Windows, version 1.0 
 - Microsoft Multimedia Schubert for Windows, version 1.0 
 - Microsoft Multimedia Stravinsky for Windows, version 1.0 
 - Microsoft Multimedia Strauss for Windows, version 1.0 
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SYMPTOMS
========

The Setup programs for the applications listed above do not correctly detect the
Dell S3 16-color video driver. If this driver is installed, the Setup programs
for the applications listed above incorrectly assume that your system is running
in 256-color mode, and they install 256-color versions of the bitmap files
included with the application. As a result, these programs display incorrectly.

Microsoft has confirmed this to be a problem in Schubert, Strauss, Stravinsky,
and Mozart version 1.0. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.

RESOLUTION
==========

To eliminate this problem, use one of the two following procedures:

1. If your video card supports 256 colors, install a compatible 256-color
   driver. When you restart Windows in 256-color mode, Mozart should display
   correctly.

   -or-

2. If your video card is not capable of running in 256-color mode, install the
   standard Windows VGA video driver. Then restart Windows and reinstall the
   applications listed above. Setup will correctly detect that you are running
   in 16-color mode, and will install 16-color versions of the bitmap files.

NOTE: The following statement is included in the system requirements listed on
the back of the Schubert, Strauss, and Mozart box:

   VGA display (display capable of 256 colors recommended).

MORE INFORMATION
================

The following information is extracted from the Mozart readme file.

   Some screen drivers that are capable of 256 colors appear to the Mozart
   program as if they are in 256-color mode when they are running in 16-color
   mode. When running with these drivers in 16-color mode, the product will look
   very strange because the colors will be wrong. To solve the problem, run
   Windows Setup to change to 256-color mode.

The above information is also in the Schubert readme file.

Additional query words: multi media multimedia multi-media screen monitor video incorrect corruption strange weird Viewer 2.0 2.00

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Keywords          :  
Technology        : kbHomeProdSearch kbHomeMMsearch kbZNotKeyword kbMMStrauss kbMMSchubert kbMMStravinsky kbMMMozart100
Version           : WINDOWS:1.0

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Copyright Microsoft Corporation 2001.