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# Err Msg: Error Starting Remote Access Service on <Server_Name>

Article ID: 106204

Article Last Modified on 2/20/2007

APPLIES TO

- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft BackOffice Small Business Server 2000 Service Pack 1

This article was previously published under Q106204

## SYMPTOMS

On your Microsoft Windows NT computer that is running Remote Access Service (RAS) Administrator you may receive the following error message:
Error starting Remote Access Service on <Server_Name>. Check the Event log on <Server_Name> for details.
Error 1066: The service has returned a service-specific error code.
The following events may also be logged in the System log of Event Viewer:

       Event ID   : 7024
       Source     : Service Control Manager
       Description: The Remote Access Server service terminated with the
       following server-specific error: 1066.

       Event ID   : 2008
       Source     : Remote Access Server
       Description: The Remote Access Server is not configured to receive
       calls.

## CAUSE

The above error messages may be caused by one or more of the following:

- Your RAS configuration specifies Dial Out Only in the RAS properties
  -or-
- The serial ports are disabled in the BIOS of your computer
  -or-
- RAS is configured to use an account other than the System account
  -or-
- Your Modem is malfunctioning or is no longer working.

## RESOLUTION

To correct this issue, you will need to do one of the following:

- Configure one or more ports to receive calls using the following steps:

         Windows NT version 4.0
         ----------------------

         1. Click Start, point to Settings, and click Control Panel.

         2. Double-click Network, click Services, click Remote Access Service,
            and click Properties.

         3. Select one of the installed ports and click Configure.

         4. Click either Receive calls only or Dial out and Receive calls.

         5. Click Close, click Continue, click Close, and restart Windows NT
            when prompted.

         Windows NT version 3.5 or later
         -------------------------------

         1. Double-click Control Panel and click Network.

         2. In the Installed Network Software box, select Remote Access
            Service.

         3. In the Remote Access Setup dialog box, choose Configure, and then
            choose Configure again.

         4. In the Port Usage box, make sure either the Receive Calls Only or
            the Dial Out And Receive Calls option box is selected.

         5. Choose OK, shut down Windows NT, and restart.

  -or-
- Consult the documentation that came with your computer to enable the serial ports on your computer.
  -or-
- Configure RAS to use the System account in Control Panel using the following steps:

         1. In Control Panel, double-click Services, and select Remote Access
            Server in the Service list.

         2. Click Startup, click System Account in the Log On As section, and
            click OK.

         3. Click Close and restart Windows NT.

  -or-
- Replace your modems one by one till the RAS service starts.

Additional query words: 1066 ras

Keywords: kbnetwork KB106204