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# Writer: Sound Defaults to Off with Sound Galaxy Card

Article ID: 110193

Article Last Modified on 8/15/2005

APPLIES TO

- Microsoft Creative Writer 2.0 Standard Edition
- Microsoft Creative Writer 1.1 Standard Edition
- Microsoft Creative Writer 1.1a
- Microsoft Fine Artist 1.0 Standard Edition
- Microsoft Fine Artist 1.1 Standard Edition
- Microsoft Fine Artist 1.1 Standard Edition

This article was previously published under Q110193

## SYMPTOMS

If you use Creative Writer or Fine Artist with a Sound Galaxy sound card, you may experience the following problems:

- When you start Creative Writer or Fine Artist, the volume defaults to Off (-).
- If you move the volume slider in the Studio to its maximum setting (+), it returns to Off (-), even though sounds become audible.
- When you change the volume level, you may receive an error message indicating that you can only set the volume to either maximum (+) or minimum (-).

## STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
The Sound Galaxy sound card is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

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Keywords: KB110193