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# Keyboard Errors with Cybex Commander & Dell Computers

Article ID: 111326

Article Last Modified on 4/12/2004

APPLIES TO

- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1

This article was previously published under Q111326

## SYMPTOMS

Intermittent keyboard error messages appear when running Windows NT or Windows NT Advanced Server on a Dell Computer Corporation computer with a Cybex Autoboot Commander keyboard switch box.

## CAUSE

There is a problem with the BIOS on Dell computers that does not allow the necessary 10 milliseconds for the Autoboot Commander to properly respond to commands.

## STATUS

Dell Computer Corporation is aware of the problem and is making corrections to its BIOS. Below is a list of affected Dell computers and tentative BIOS revisions that Dell expects will fix this problem:

       Dell Computer               Tentative BIOS Revision
       ---------------------------------------------------
       LM/LT                       A15
       ME/XE                       A12
       L/LV/MX/MXV                 A06
       Omniplex 560/566 (Pentium)  A02 or A03

Dell technical support can be contacted at (800) 624-9896. The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords: kbhardware KB111326