DOCUMENT:Q107869  12-JUN-1999  [homegame]
TITLE   :CD Golf Error: There Is No Driver Installed on Your System
PRODUCT :Microsoft Home Games
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:

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kbsetup

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The information in this article applies to:

 - Microsoft Golf for Windows, multimedia edition, version 1.0 
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SYMPTOMS
========

Under Windows 3.1, when you attempt to do a fly-by in the multimedia edition of
Golf 1.0, one of the following errors may appear:

   Undetectable error loading specified device driver.

   There is no driver installed on your system. For more information, see
   "Troubleshooting: Multimedia Questions and Answers" in the Help system.

   The specified device is not open or is not recognized by MCI. For more
   information, see "Troubleshooting: Multimedia Questions and Answers" in the
   Help system.

In addition to these errors, you may notice that except for the Club Distances
command and About Microsoft Golf, you cannot run Help inside Golf.

These errors indicate that one or more of the video drivers Golf needs are not
installed or are not compatible.

RESOLUTION
==========

To correct this problem, do the following:

1. Double-click Control Panel (generally found in the Main program group) and
   choose the Drivers icon.

2. Select the following line:

[MCI] Microsoft Videos for Windows

3. Click Remove and click Yes to remove the driver.

4. Click Restart Now.

5. Reinstall the multimedia edition of Golf, making sure to click Yes when asked
   to install the run-time version of Video For Windows.

MORE INFORMATION
================

The multimedia edition of Golf ships with a run-time version of Video for
Windows. Certain drivers are necessary to run the fly-bys and demonstration,
which are AVI files. The error message will occur if one of these drivers is not
installed.

During the installation, Multimedia Golf only checks to see if the [MCI] Video
for Windows driver is installed. The setup is not designed to verify the
existence any other display driver. The conflict arises when another multimedia
software was installed prior to Golf, and that software loaded some but not all
of the display drivers necessary for AVI files.

Additional query words: VFW 1.00 AVI multi-media cd-rom cd rom fly-bys video demo demos

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Keywords          :  
Technology        : kbGamesSearch kbGolfSearch kbGolf100
Version           : WINDOWS:1.0
Issue type        : kbprb

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