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# PC Forms: Fax Gateway Does Not Support E-Forms

Article ID: 104278

Article Last Modified on 10/30/2006

APPLIES TO

- Microsoft Exchange Electronic Forms Designer 5.0, when used with:
  - Microsoft Mail for PC Networks 3.0
  - Microsoft Mail for PC Networks 3.2
  - Microsoft Mail Gateway to Fax 2.1
  - Microsoft Mail Gateway to Fax 3.0

This article was previously published under Q104278

## SYMPTOMS

Electronic forms (E-forms) created with version 1.0 of Microsoft Electronic Forms Designer are not recognized when they are sent through the version 2.1 or 3.0 Microsoft Mail Gateway to Fax.

## CAUSE

The Fax gateway is not compliant with the Messaging Application Program Interface (MAPI), so the Fax gateway does not recognize the E-form message (MEFPAK.DAT), rejects it, and sends it back to the originator.

## STATUS

Microsoft has confirmed this to be a problem in version 1.0 of Microsoft Electronic Forms Designer and versions 2.1 and 3.0 of the Microsoft Mail Gateway to Fax. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.00

Keywords: KB104278