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# PC DOS: Missing Message File Aborts Saving Mail to Folder

Article ID: 111042

Article Last Modified on 10/30/2006

APPLIES TO

- Microsoft Mail for PC Networks 2.1e, when used with:
  - Microsoft MS-DOS 6.22 Standard Edition
- Microsoft Mail for PC Networks 3.0, when used with:
  - Microsoft MS-DOS 6.22 Standard Edition
- Microsoft Mail for PC Networks 3.0a, when used with:
  - Microsoft MS-DOS 6.22 Standard Edition
- Microsoft Mail for PC Networks 3.2, when used with:
  - Microsoft MS-DOS 6.22 Standard Edition

This article was previously published under Q111042

## SYMPTOMS

When you save messages to a folder, the Save Mail to Folder feature will abort if it encounters a missing message (MAI) file. The following error message will be displayed:
Notice 16
Error reading mail
(possibly previously deleted).
Press Enter to continue
The message that was missing and all subsequent messages that were flagged as waiting to be saved to the folder will not be saved to the folder. The missing message and all of the remaining messages will stay in the inbox. This is true regardless of whether or not the "Delete inbox item after Storage Save?" was set to either "Yes" or "No."

## RESOLUTION

The remaining messages can be saved to the folder by tagging all of the remaining messages without including the missing message. The missing message should be deleted from the inbox using the Delete menu option.

Additional query words: 2.1x 3.00 3.00a 3.20

Keywords: KB111042