Dots or Portions of a Page Are Printed with WPS
  
PSS ID Number: Q101339
Article last modified on 09-09-1996
 
1.00
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Windows Printing System version 1.0
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SYMPTOMS
========
 
When you use a printer driver other than a standard Hewlett-Packard (HP)
series driver with the Windows Printing System (WPS) version 1.0, only
portions of a page print or if dots appear on your printouts.
 
CAUSE
=====
 
You may have a bad printer memory card or an incorrectly configured memory
card.
 
RESOLUTION
==========
 
To correct this problem, either remove the memory card from the printer and
reinstall the Windows Printing System software with the driver through
custom installation, or replace the printer memory card.
 
MORE INFORMATION
================
 
The Windows Printing System prints all text as graphics. WPS takes
advantage of memory on the printer memory card, whereas the standard
Hewlett-Packard series printer driver uses up to 1 megabyte of RAM on
the printer.
 
For more information about the Windows Printing System, query on the
following word in the Microsoft Knowledge Base:
 
   WPS
 
The products included here are manufactured by Hewlett-Packard, a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
 
KBCategory: kbprint
KBSubCategory:
Additional reference words: wps 3.10 garbage hp ii iii cutoff pages mb 1.00
3.11
 
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Copyright Microsoft Corporation 1996.