DM0244: File-Handling Correction
  
PSS ID Number: Q100412
Article last modified on 03-18-1996
 
4.20
 
MS-DOS
 

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The information in this article applies to:
 
 - Microsoft Multiplan, version 4.2
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SUMMARY
=======
 
The Application Note "File-Handling Correction" (DM0244) is now available
from Microsoft Product Support Services (PSS). The disk that ships with
this Application Note contains the 10/29/90 maintenance release of the
MP.EXE file. This version was developed specifically to correct file-
corruption problems that may occur when you are using files in Multiplan
version 4.2.
 
You can obtain this Application Note from the following sources:
 
 - Microsoft's World Wide Web Site on the Internet
 - The Internet (Microsoft anonymous ftp server)
 - The Microsoft Network (MSN)
 - Microsoft Partner Network (MSPN)
 - Microsoft Download Service (MSDL)
 - Microsoft Product Support Services
 
For complete information, see the "To Obtain This Application Note" section
at the end of this article.
 
THE TEXT OF DM0244
==================
 
======================================================================
  Microsoft® Product Support Services Application Note (Text File)
                   DM0244: FILE-HANDLING CORRECTION
======================================================================
                                                   Revision Date: 1/93
                                                         Disk Included
 
The following information applies to Microsoft Multiplan® version
4.2.
 
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| INFORMATION PROVIDED IN THIS DOCUMENT AND ANY SOFTWARE THAT MAY    |
| ACCOMPANY THIS DOCUMENT (collectively referred to as an            |
| Application Note) IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY      |
| KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO    |
| THE IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A     |
| PARTICULAR PURPOSE. The user assumes the entire risk as to the     |
| accuracy and the use of this Application Note. This Application    |
| Note may be copied and distributed subject to the following        |
| conditions: 1) All text must be copied without modification and    |
| all pages must be included; 2) If software is included, all files  |
| on the disk(s) must be copied without modification [the MS-DOS®  |
| utility DISKCOPY is appropriate for this purpose]; 3) All          |
| components of this Application Note must be distributed together;  |
| and 4) This Application Note may not be distributed for profit.    |
|                                                                    |
| Copyright 1993 Microsoft Corporation. All Rights Reserved.         |
| Microsoft, MS-DOS, and Multiplan are registered trademarks a       |
| Windows is a trademark of Microsoft Corporation.                   |
 --------------------------------------------------------------------
 
The enclosed DM0244 disk contains the 10/29/90 maintenance release of
the MP.EXE file. This version was developed specifically to correct
file-corruption problems that may occur when you are using files in
Multiplan version 4.2.
 
INSTALLING THE MAINTENANCE RELEASE OF MICROSOFT MULTIPLAN VERSION 4.2
=====================================================================
 
Hard Disk System
----------------
 
To install this maintenance release of Multiplan on a hard disk
system, do the following:
 
 1. Place the enclosed DM0244 disk in your floppy disk drive.
 
 2. At the MS-DOS command prompt, type the following and press
    ENTER
 
      copy <drive>:\mp.exe <destination>
 
    where <drive> is the floppy disk drive containing the DM0244 disk
    and <destination> is the location of your Multiplan program
    directory. For example, if your Multiplan directory is on drive C
    and is named MP and the DM0244 disk is in drive A, type the
    following and press ENTER:
 
      copy a:\mp.exe c:\mp
 
If you receive the message "Access Denied," the MP.EXE file at the
destination (the Multiplan program directory) has the MS-DOS Read-Only
attribute set. To make the MP.EXE file accessible, type the following
at the MS-DOS command prompt and press ENTER
 
     <pathname1>\attrib -r <pathname2>\mp.exe
 
where <pathname1> is the location of your MS-DOS directory and
<pathname2> is the location of the Multiplan program directory. For
example, if your MS-DOS and Multiplan directories are on drive C and
are named DOS and MP, type the following and press ENTER:
 
     c:\dos\attrib -r c:\mp\mp.exe
 
This command turns off the Read-Only attribute on the MP.EXE file,
allowing you to successfully execute the previous COPY command.
 
Dual Floppy Disk System
-----------------------
 
To install this maintenance release of Multiplan on a dual floppy disk
system, do the following:
 
 1. Place the Multiplan Program disk in drive A and the enclosed
    DM0244 disk in drive B.
 
 2. At the MS-DOS command prompt, type the following and press
    ENTER:
 
      copy b:\mp.exe a:\
 
CORRECTING CORRUPTED MULTIPLAN FILES
====================================
 
The enclosed Multiplan 4.2 maintenance release (dated 10/29/90) does
not repair files that have already become corrupt. It does, however,
prevent the files from being corrupted in the future. To repair files
that are corrupt, follow the steps below.
 
    NOTE: Some files may be altered beyond repair.
 
 1. Start Multiplan.
 
 2. From the Transfer menu, choose Load and select the corrupted
    file.
 
 3. From the Transfer menu, choose Save. Change the filename so
    that the original file will not be overwritten. Using the TAB key,
    move to the Mode field. Select Symbolic by pressing S. Press ENTER.
    The file will be saved in Symbolic file format.
 
    If the file fails to save and the computer stops responding
    ("hangs"), restart your computer and begin again with step 1. When
    you get to step 3, instead of choosing the Symbolic mode, choose one
    of the other options, such as Microsoft Excel. If the file fails to
    save to any of the save modes, the file is damaged beyond repair.
 
 4. From the Transfer menu, choose Clear. Select the All option.
 
 5. From the Transfer menu, choose Load. Select the file that was
    saved in step 3. The Symbolic file will be loaded.
 
 6. From the Transfer menu, choose Save. Using the TAB key, move to
    the Mode field. Select Normal. Press ENTER. The file will be saved
    to the Multiplan normal file format.
 
The file will now be free of any corruption that might cause your
computer to hang. There may still be some bad data in the file,
usually in the form of unprintable characters such as hearts and happy
faces, but you can now safely delete these characters. You can now use
the file with the updated version of Multiplan without further
problems.
 
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TO OBTAIN THIS APPLICATION NOTE
===============================
 
You can find DM0244.EXE, a self-extracting file, on the following
services:
 
 - Microsoft's World Wide Web Site on the Internet
      On the www.microsoft.com home page, click the Support icon.
      Click Knowledge Base, and select the Project product.
      Enter kbfile DM0244.EXE, and click GO!
      Open the article, and click the button to download the file.
 
 - Internet (anonymous FTP)
      ftp ftp.microsoft.com
      Change to the Softlib/Mslfiles folder.
      Get DM0244.EXE
 
 - The Microsoft Network
      On the Edit menu, click Go To, and then click Other Location.
      Type "mssupport" (without the quotation marks).
      Double-click the MS Software Library icon.
      Find the appropriate product area.
      Locate and Download DM0244.EXE.
 
 - Microsoft Partner Network (MSPN)
      On MSPN Desktop, double-click the Software Library icon.
      Search for DM0244.EXE.
      Display results and download.
 
 - Microsoft Download Service (MSDL)
      Dial (206) 936-6735 to connect to MSDL
      Download DM0244.exe
 
For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:
 
   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services
 
 - If you are unable to access the source(s) listed above, you can have
   this Application Note mailed to you by calling Microsoft
   Product Support Services Monday through Friday, 6:00 A.M. to 6:00 P.M.
   Pacific time at (206) 635-7155. If you are outside the United States,
   contact the Microsoft subsidiary for your area. To locate your
   subsidiary, call the Microsoft International Sales Information Center at
   (206) 936-8661.
 
KBCategory: kbusage kbprb kbfile
KBSubcategory:
 
Additional reference words: 4.20 handler
=============================================================================
Copyright Microsoft Corporation 1996.
