Information on Microsoft FastTips Services
  
PSS ID Number: Q103913
Article last modified on 09-18-1996
 

 

 

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Microsoft FastTips is an automated fax and voice service that provides
technical product support information at no charge through 800 numbers
available 24 hours a day, 7 days a week (including holidays). You can
use FastTips services with your touch-tone phone. Each of the specific
FastTips services listed at the end of this article includes the
following:
 
 - A comprehensive map for easy navigation.
 
 - A Microsoft FastTips Technical Library catalog, from which you can
   obtain current technical support information by ordering Microsoft
   Knowledge Base articles and Application Notes.
 
 - Recorded questions and answers for the most frequently asked
   questions about Microsoft products. Faxes of these questions and
   answers are also available with the FastTips services.
 
Microsoft Desktop Applications:           (800) 936-4100
Microsoft Desktop Systems:                (800) 936-4200
Microsoft Development Tools:              (800) 936-4300
Microsoft Advanced Systems:               (800) 936-4400
 
For best use of the FastTips services, request a map and catalog
during your first call.
 
KBCategory: kbref kbfasttip
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Additional reference words: fast tips ivrfax suppopt
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Copyright Microsoft Corporation 1996.