## Text Lost When Opening WordPerfect Master Documents

Q116222

The information in this article applies to:

- Microsoft Word for Windows, versions 6.0, 6.0a

## SYMPTOMS

When you open a WordPerfect master document in Word 6.0 for Windows, you receive the following error message:

> The subdocument <path><filename> is missing. Do you want to open the master document without the subdocument?

If all the contents of the master document originated from subdocuments and you choose Yes to the above prompt, an empty document appears. Any text originally entered directly into the WordPerfect master document is retained.

## CAUSE

This error occurs when the master document's subdocuments are not available in their original directory location(s) when a path is used in creating the master document, or in the same directory as the master document when no path is specified.

## STATUS

Microsoft has confirmed this to be a problem in the WordPerfect converter supplied with Word versions 6.0 and 6.0a for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

## WORKAROUNDS

If a path to the subdocuments was specified in the original WordPerfect master document, ensure that the files are located in the correct path. The error message above indicates the expected path for the subdocuments.
If no path was specified in the creation of the master document, ensure that all subdocuments are in the same directory location as the master document.

## MORE INFORMATION

WordPerfect 5.1 for DOS and WordPerfect 5.1 and 5.2 for Windows include an option to expand or condense a master document.
When a master document is condensed, all that is shown in the document is the paths and filenames for supporting subdocuments.
When a master document is expanded, the contents of supporting subdocuments are embedded in a master document. An expanded master document can therefore be opened in WordPerfect without availability of the corresponding subdocuments, and the text originating from the subdocuments will still appear.

Additional query words: 6.00a textconv conversion converted converts transfer transfers translation translate problem perfect

Keywords : kbconversion
Issue type :
Technology :

Last Reviewed: November 4, 2000 © 2001 Microsoft Corporation. All rights reserved. Terms of Use.