Works: Support for the HP DeskJet 310 Printer
  
PSS ID Number: Q125054
Article last modified on 05-01-1997
 
2.00 2.00a 3.00
 
MS-DOS
 

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2.00 2.00a 3.00
MS-DOS
kbprint
 
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The information in this article applies to:
 
 - Microsoft Works for MS-DOS, versions 2.0, 2.0a, and 3.0
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SUMMARY
=======
 
The Hewlett-Packard (HP) DeskJet 310 printer is not directly supported in
Works for MS-DOS. According to HP technical support, this printer will
emulate the HP DeskJet 550C and the HP DeskJet 500.
 
MORE INFORMATION
================
 
The HP DeskJet 550C is the primary emulation choice, and it is supported in
Works 3.0 for MS-DOS on the shipped disks by HPDJ.PRD. The HP DeskJet 550C
is not supported in Works 2.x for MS-DOS, so you should use the secondary
emulation choice of the DeskJet 500, which is supported in Works 2.0 by
HPDJ.PRD on Supplemental Kit #1.
 
To obtain Supplemental Kit #1, call the Microsoft Order Desk at
(800) 360-7561 and request the Microsoft Works Conversion and Supplemental
Setup Kit #1 for Works version 2.0 for MS-DOS. If you are outside the
United States, contact the Microsoft subsidiary for your area. To locate
your subsidiary, call the Microsoft International Sales Information Center
at (425) 936-8661.
 
The DeskJet 500 driver can also be obtained by downloading DKXHP0.EXE from
the Microsoft Download Service (MSDL) or the Software/Data Library on
CompuServe. For more information on obtaining Works 2.0 supplemental files
from the MSDL or the Software/Data Library, query on the following article
in the Microsoft Knowledgebase:
 
     ARTICLE-ID: Q97091
     TITLE     : Works 2.0 Files on the Software/Data Library
 
KBCategory: kbprint
KBSubcategory: dworkskb prt
 
Additional reference words: kbhowto 2.00 2.00a 3.00 d_works inkjet
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Keywords            : dworkskb prt kbprint
Version             : 2.00 2.00a 3.00
Platform            : MS-DOS
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Copyright Microsoft Corporation 1997.