Complete Basketball 94-95: README.TXT Contents
  
PSS ID Number: Q122468
Article last modified on 12-21-1998
 
1995
 
WINDOWS
 

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1995
WINDOWS
kbreadme kbmm
 
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The information in this article applies to:
 
 - Microsoft Complete NBA Basketball for Windows, '94-'95 edition
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SUMMARY
=======
 
This article contains a copy of the information in the README.TXT file
included with Microsoft Complete Basketball, 1995 edition.
 
NOTE: This Readme document refers to the Microsoft Download Service
(MSDL). As of 12/31/1998, the MSDL service is no longer available. To
download support files, visit one of the following Microsoft Internet
sites:
 
   http://support.microsoft.com/support
 
   ftp://ftp.microsoft.com/softlib/mslfiles
 
MORE INFORMATION
================
 
================================================================
MICROSOFT COMPLETE NBA BASKETBALL
================================================================
This README file contains additional information about Complete NBA
Basketball not included in the User's Guide.
 
To read this file on-screen, use the Page Down and Page Up keys. You can
also print the file by opening this file in any Windows word processing
program and choosing the Print command from the File menu.
 
This file contains important information on the following topics:
 
1) COMPLETE NBA BASKETBALL PERFORMANCE
 
2) CD-ROM PROBLEMS
 
3) PRINTING AND COPYING
 
4) COMPLETE NBA BASKETBALL DISPLAY
 
5) AUDIO PROBLEMS
 
6) RUNNING UNDER MICROSOFT WINDOWS NT
 
================================================================
1.  COMPLETE NBA BASKETBALL PERFORMANCE
================================================================
Complete NBA Basketball uses your computer's system memory to display
information quickly. If you find that Complete NBA Basketball runs slowly,
or if you encounter out-of-memory errors, Complete NBA Basketball probably
doesn't have enough memory. Consider doing the following to improve your
computer's performance:
 
* Close all applications that you aren't using.
 
* Set up a permanent Windows swap file.
 
   Windows works best when hard disk space has been allocated for
   swapping a file into or out of your computer's memory. To set up
   a permanent Windows swap file on your hard disk, open Windows
   Control Panel (usually in the "Main" program group of Program
   Manager), and double-click the "386 Enhanced" icon. Then click the
   "Virtual Memory" button to see whether your current swap file is
   temporary or permanent, to check the size of the current swap file,
   and to make changes. Windows usually creates a temporary swap
   file by default, but if your disk is full or fragmented, this
   temporary file can become unavailable. If you can, make the size
   of the permanent swap file at least 4096K.
 
   Look at the Help menu in the Windows Control Panel or in your
   Windows documentation for more information.
 
* Defragment or optimize your hard disk by running a defragmentation
  program.
 
   For example, MS-DOS 6.0 includes a utility called Microsoft
   Defrag. Some other popular utilities are PC Tools, Norton
   Utilities, and Mace Utilities.
 
* Add more RAM (memory) to your computer.
 
   You can determine how much memory is available by starting
   MS-DOS, typing "mem", and pressing ENTER. This starts a program
   that will tell you how much memory you have. You need at least
   4 megabytes (sometimes listed as 4096 kilobytes, or KB) of RAM,
   and at least 4 megabytes in your hard disk's Windows swap file to
   run Complete NBA Basketball.
 
For complete details on improving performance, consult your Windows
documentation.
 
=================================================================
2. CD-ROM PROBLEMS
=================================================================
 
NOTE - Do not remove the Complete NBA Basketball compact disc from your
CD-ROM drive while running Complete NBA Basketball. If this occurs, in most
cases you will need to restart your computer and run Complete NBA
Basketball again.
 
If the Complete NBA Basketball program cannot find the data files that it
needs from the Complete NBA Basketball compact disc, you'll see a message
that asks you to select the drive containing the files. To find the source
of the problem, do the following:
 
* Make sure the Complete NBA Basketball compact disc is correctly
   inserted into the CD-ROM drive.
 
* Make sure the Complete NBA Basketball program is looking for
   the compact disc on the correct drive.
 
   Check to see if the drive letter for your CD-ROM drive has
   changed. You can use Windows File Manager to
   determine which drive letter is assigned to the CD-ROM drive.
   The Select Drive command in the Disk menu will say
   "CD-ROM" next to the CD-ROM drive letter. In your
   Windows directory, open the BKTBALL.INI file. The section
   called [BKTBALL] should have an entry called "CD."  The
   path should be set to the drive on which your CD-ROM drive
   appears. For example, if you CD-ROM drive is drive D:\,
   the entry would appear as follows:
 
     [BKTBALL]
     cd=D:\
 
* If you have an external CD-ROM drive, make sure that the
   drive is connected to your computer, plugged in, and turned
   on.
 
If you still see an error message after checking the points above, check
the manuals that came with your CD-ROM drive for information on how a
CD-ROM is to be set up, or contact the company that supplied the drive.
 
=================================================================
3. PRINTING AND COPYING
=================================================================
 
Printing and copying are available from most screens in Complete NBA
Basketball for images, text, and statistics. Depending on the type of
printer you have, printing an image may take several minutes. Also, screen
resolution and printer resolution are often not the same, so the resulting
printout may not match the quality you see on the screen.
 
Because the pictures can be quite large, you may have difficulty copying or
printing in low-memory conditions. In this case, close all other running
applications and try again.
 
Pictures copied from Complete NBA Basketball and pasted into a word
processing program may look different if the word processor is not set up
to display 256 colors. The picture should still print correctly on a color
printer; only the display in the word processing program is affected.
 
=================================================================
4. COMPLETE NBA BASKETBALL DISPLAY
=================================================================
 
---------------------------
REQUIREMENTS
---------------------------
 
Microsoft Complete NBA Basketball requires a 256 color display to run. If
your computer's display is less than 256 colors, you need to install a 256
color driver, or obtain one from your video card's manufacturer.
 
Complete NBA Basketball also requires a 640 X 480 or higher display. If
your monitor displays at less than a 640 X 480 resolution, and Complete NBA
Basketball does not run, check to make sure that you have a 640 x 480 or
higher display driver installed.
 
To check which video driver is currently installed on your computer:
 
        1. Run the Windows Setup application (this is usually
             found in your Main Program group).
 
        2. Locate the Display driver item in the application
             window.
 
For information on installing a different display driver, choose Contents
from the Help menu in the Windows Setup application or consult your Windows
documentation.
 
----------------
DISPLAY PROBLEMS
----------------
 
In some situations, Complete NBA Basketball may encounter video display
problems when using high resolution video drivers from various video card
manufacturers. The problems include:
 
- Images and illustrations appearing grainy or having "glitches"
 
- Videos displaying garbled images or crashing Complete
   NBA Basketball
 
Most problems can be fixed by obtaining new drivers from your video card
manufacturer. Contact the manufacturer of your video card to determine if
there are newer versions available. Their phone number should be in the
manuals that came with your video card or personal computer. Another option
for obtaining updated drivers is the Microsoft Download service, an
electronic bulletin board that can be accessed via a modem at (206) 936-
MSDL (6735).
 
If you experience problems with the display of images and graphics in
Complete NBA Basketball, such as multiple versions of a single button or
images drawn on the screen incorrectly, try the following:
 
1. In your Windows directory, open the BKTBALL.INI file
    using Notepad or any other word processing program.
 
2. In the [BKTBALL] section of  the BKTBALL.INI file, change the
    RLEFIX setting to 1, for example:
 
                 RLEFIX=1
 
Although this should fix display problems, changing the RLEFIX setting will
cause images to display more slowly.
 
---------------------
FONT DISPLAY PROBLEMS
---------------------
 
Complete NBA Basketball uses two TrueType fonts for its display. If you
receive a message stating that one of the fonts is unavailable, make sure
that TrueType fonts are enabled on your computer.
 
1. From the Windows Control Panel, select Fonts and then
     click the TrueType button.
 
2. In the True Type dialog, make sure the Enable True Type
     Fonts check box is selected (an X appears in the check box
     when it's selected).
 
3. If the Enable True Type Fonts check box is selected, in the
     Fonts dialog, click Help for more information on adding fonts.
 
The fonts you need are installed with Windows and can be found in the
Windows system directory. Make sure to add all the Arial and Times New
Roman fonts to your computer.
 
------------------
LARGE FONT DRIVERS
------------------
 
If you are using a Large Font driver, some statistical columns in the Team
Rosters section may appear clipped and some statistics in NBA Basketball
Daily may appear clipped or overlapped. Switching to the Small Font version
of the driver will fix this problem. For more information on installing or
changing video drivers, consult your Windows documentation.
 
------------------
ATI/MACH32 DRIVERS
------------------
 
If you are using an ATI video card and video driver, and you're having
display problems, make sure you reset the RLEFIX setting in Complete NBA
Basketball's BKTBALL.INI file as described above.
 
Also, for Complete NBA Basketball to run on the ATI driver, the "256 color
palette" control in the "Advanced features" of the "ATI Control Panel"
needs to be set to ON. See your video card documentation for more
information.
 
If you are using a MACH32 video card and driver, image quality will be lost
if Crystal fonts are enabled. Make sure that Crystal fonts are disabled.
 
1. Open the MACH32 Utilities program group.
 
2. Open the Mach FlexDesk Control Panel.
 
3. Click on the Crystal button to get to FlexDesk Crystal Tune.
 
4. Choose "off" under the "Crystal" options and click on OK to save
   this setting.
 
Image quality will also be lost if you are using a Super VGA video driver
with a MACH32 video card. Run Windows Setup (described above) to check your
video driver and switch to the MACH32 driver for better image quality.
 
If you continue to have problems, try contacting ATI Technologies to see if
they have a newer version of the driver you're using.
 
For information about ATI video cards, contact ATI Technical Support at
(416) 756-0711. The ATI cards and driver products referenced here are
manufactured by ATI Technologies, Inc., a vendor independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products'
performance or reliability.
 
--------------------
CIRRUS LOGIC DRIVERS
--------------------
 
The 64k-color Cirrus Logic video driver, v1.32, that shipped with the
Compaq ProLinea and Presario (and presumably other systems having these
drivers) is incompatible with the VfW 1.1 drivers shipped with Complete NBA
Basketball, 1994. As a result, during Complete NBA Basketball Setup, your
system may crash when profiling your video display. This problem does not
occur with the latest versions of the 64K-color Cirrus Logic video driver,
v1.41 and v1.43.
 
To upgrade your Cirrus Logic video drivers, contact Cirrus Logic product
support at:
 
Cirrus Logic
3100 W. Warren Ave.
Fremont, CA  94538
(510) 623-8300
 
The Cirrus Logic driver products referenced here are manufactured by Cirrus
Logic, a vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding these products' performance or reliability.
 
---------------
TOSHIBA DRIVERS
---------------
 
If you are using the Toshiba t44v480c.DRV video driver, Complete NBA
Basketball video may appear pink. To fix this problem, go into your WIN.INI
[drawdib] section and change 1,0,0,0 to 5,0,0,0. The [drawdib] section
should appear similarly to the example shown below:
 
[drawdib]
t44v480c.drv 640x480x8(5)=5,0,0,0
 
Save your WIN.INI file and then try playing video in Complete NBA
Basketball again.
 
--------------------
64,000 COLOR DRIVERS
--------------------
 
If your machine has a 16 bit video card, and you are using a 64,000 color
driver, some images in Complete NBA Basketball may not display. To fix this
problem, switch to a 256 color driver. For more information on installing
video drivers, consult your Windows manual.
 
=================================================================
5. AUDIO PROBLEMS
=================================================================
 
Although you can install and run Complete NBA Basketball without a sound
card, to hear the sounds that come with the product, a sound card is
required. If you're sure you have a sound card, read through the
troubleshooting information listed below, or consult the user manual that
came with your sound card for more information.
 
--------------------
GENERAL SOUND ISSUES
--------------------
 
Audio problems can have many causes. Other applications that play sounds
may interrupt sounds in Complete NBA Basketball because your computer
cannot play two sounds simultaneously. This is generally a temporary clash
that will resolve itself. However, a few applications that play sounds,
such as some screen savers, may remove audio capability from all other
Windows applications. If you suspect you have such an application, turn it
off or do not run it while running Complete NBA Basketball.
 
-------------------------
SOUNDS PLAY, BUT NOT WELL
-------------------------
 
Sound distortion is often caused by sending a higher volume or amplitude of
sound than the speakers are able to handle. Also, if the volume control on
your audio card is set too high it may cause distortion from the amplifier
on the audio card. Sometimes speakers that are not of high quality will
distort at a lower volume than better speakers.
 
It is also possible that the software settings on your sound board are
causing distortion. For example, if the sound card volume or "WAVE file
input" is set to near its maximum, it will produce amplification
distortion, just as it would on a stereo system. To find out how to change
your sound board settings, check the documentation that came with your
sound board. This is normally done with either a volume dial on the back of
your audio card (in the rear of your computer where the speakers plug in)
or with a program that is often called a "mixer," which is usually
installed in the Windows Control Panel of the Main program group. Some
audio cards use both types of controls, and they must both be adjusted.
 
Media Vision Pro Audio Spectrum Cards
-------------------------------------
 
Audio clips may sound "scratchy" (that is, distorted) when played from the
Media Vision Pro Audio Spectrum card. To correct this problem, change the
Media Vision driver DMA setting to 7.
 
To change the driver setting:
 
1. Choose the Drivers icon in the Windows Control Panel.
 
2. Select the Media Vision Wave/MIDI/Aux driver, and then
   choose Setup.
 
3. Under the DMA setting, set the selection to 7.
 
4. Choose OK, and then choose Restart Now.
 
Audio clips should now play correctly.
 
The Pro Audio Spectrum sound card and driver products referenced here are
manufactured by Media Vision, Inc., a vendor independent of Microsoft; we
make no warranty, implied or otherwise, regarding these products'
performance or reliability. For more information, call Media Vision, Inc.
Technical Support at (800) 638-2807 or (510) 770-9905. On CompuServe, Media
Vision can be reached by typing GO MEDIAVISION at any prompt.
 
-------------------------
SOUND DOESN'T PLAY AT ALL
-------------------------
 
If you don't hear anything when you play sounds in Complete NBA Basketball,
be sure that:
 
*  A sound card is installed.
 
*  A speaker is connected to the jack on your sound
   card (not to the CD-ROM drive).
 
*  The volume is set to an audible level.
 
*  You have Sounds turned on in the Complete NBA Basketball
    Sounds dialog box. This can be accessed from the Options menu.
 
You can test sounds with the Sound option in the Windows Control Panel. If
you hear no sound during the tests, open the Drivers option to check the
installed sound driver files. These drivers must be compatible with your
sound board. Be sure that a driver for WAVE audio and the entry "[MCI]
Sound" appears in the Drivers dialog box. If "[MCI] Sound" is missing,
click the Add button in the Drivers dialog box. Then, select "[MCI] Sound"
in the list of drivers and click OK. The Drivers application will ask you
to insert one of your Windows installation disks that contains the driver,
so be sure to have these disks on hand.
 
If necessary, try setting up your sound board again. If you still can't
hear sounds, contact the sound board manufacturer to verify that you are
using the correct drivers and that no hardware conflicts exist.
 
Please note that Complete NBA Basketball requires a sound board to be
installed and is not intended to run with drivers which use the PC internal
speaker, such as the unsupported "PC Speaker" driver. Such a driver will in
most cases not play any sounds, and if the driver setup option "Enable
Interrupts" is not checked, the system may crash. Check the "Drivers"
configuration in your Windows control panel. If you have both a sound board
and the PC Speaker driver installed, it is preferable to un-install the PC
Speaker driver.
 
Creative Labs Sound Blaster 16 and 16ASP Sound Cards
----------------------------------------------------
Compressed audio clips may fail to play if you are using a Sound Blaster 16
or Sound Blaster 16 ASP sound card. This problem occurs because some
computers are unable to use the 16-bit DMA (direct memory access) channel
on the Sound Blaster cards.
 
To correct this problem, switch the HDMA channel to use DMA or 8-bit DMA.
You must change this setting in the following two places:
 
 - The Drivers dialog box in the Windows Control Panel
 
   -and-
 
 - The SBCONFIG.EXE configuration program included with the
   Sound Blaster cards
 
To change the settings, follow these steps:
 
1. Choose the Drivers icon in the Windows Control Panel.
 
2. Select the Sound Blaster 16 Wave/Midi driver and choose Setup.
 
3. Under the HDMA setting, set the selection to DMA.
 
4. Choose OK, and then choose Do Not Restart Now.
 
5. Exit Windows.
 
6. At the MS-DOS prompt, switch to the SB16 directory and run
   SBCONFIG.EXE.
 
7. Follow the instructions provided by this configuration program.
   It assists you in selecting and testing the following
   variables:
 
Variable            Select
--------------------------
 
Base I/O port       Autoscan
MidiPort address    Autoscan
DMA interrupt       Current
8-bit DMA           Current
16-bit DMA          Use 8-bit DMA
 
After you have finished making these selections, the SBCONFIG program will
restart your computer.
 
8. Restart Windows.
 
All compressed audio should now play correctly.
 
For more information regarding Sound Blaster cards and about this problem,
contact Creative Labs technical support at (405) 742-6622.
 
Sound Blaster is manufactured by Creative Technology Ltd., a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
 
----------------------
SOUND PLAYS, BUT SKIPS
----------------------
 
If audio breaks up or skips periodically it is usually an indication that
your CD-ROM drive does not have a fast enough Data Transfer Rate. Complete
NBA Basketball requires that your CD be capable of transferring data at a
rate of 150 KB per second while utilizing 40 percent or less of the CPU.
You can continue to use your CD-ROM drive to run Complete NBA Basketball,
but you will continue to experience this choppiness in audio and animation
clips.
 
-------------------------------
PROBLEMS USING SOUNDBLASTER PRO
-------------------------------
 
On rare occasions the Sound Blaster audio driver WSSSBPRO.DRV may have
problems playing very short sound files, causing Basketball to crash. If
you encounter this problem, turn off button sounds in Basketball:
 
1. Click the Options button.
 
2. In the Options dialog box, click the Sound/Animation button.
 
3. In the resulting dialog box, click the Button Sounds radio button to
turn off button sounds.
 
For more information on Sound Blaster, contact Creative Labs technical
support at (405) 742-6622.
 
=================================================================
6. RUNNING UNDER MICROSOFT WINDOWS NT
=================================================================
 
The Windows NT 3.1 version of the Indeo video decompressor from Intel was
not officially released and tested before Windows NT 3.1 was finished.
Although Complete NBA Basketball will run under Windows NT 3.1, its videos
will not play unless you have installed the decompressor.
 
KBCategory: kbreadme kbmm
KBSubcategory:
Additional reference words: kbhowto 1995 multi media multimedia multi-media
======================================================================
Version           : 1995
Platform          : WINDOWS
=============================================================================
Copyright Microsoft Corporation 1998.