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# Subdocuments Not Recognized Converting WinWord/MacWord

Article ID: 122404

Article Last Modified on 1/19/2007

APPLIES TO

- Microsoft Word 98 for Macintosh
- Microsoft Word 97 Standard Edition
- Microsoft Word 6.0 Standard Edition
- Microsoft Word 6.0a
- Microsoft Word 6.0c
- Microsoft Word 6.0 for Macintosh
- Microsoft Word 6.01 for Macintosh
- Microsoft Word 6.01 for Macintosh

This article was previously published under Q122404

## SYMPTOMS

A document created using the Master Document feature in Word for the Macintosh version 6.x or later is not converted properly when you open it in Word for Windows version 6.x or later. Instead, you receive the following error message during conversion:
The subdocument: <path>\<file name> is missing. Do you want to open the master document without the subdocument?
In this error message, the path and file name are truncated to eight characters with a three-character extension. Each folder (directory) and the file name are preceded by an exclamation point (!).

## CAUSE

Word is searching for the subdocuments based on their original path and file names and, hence, does not recognize the names given to the subdocuments during the conversion process.

## WORKAROUND

To recover the functionality of the master document, you must reinsert the subdocuments. As you reinsert each subdocument, you are providing Word with the current path and file name of each subdocument.

## MORE INFORMATION

For more information about master documents, please see the following articles in the Microsoft Knowledge Base:

105550 WD: Error Message: "The Subdocument Is Missing..."

119514 WD: Errors in Cross-References in Master Document or Subdocument

## REFERENCES

"Microsoft Word User's Guide," version 6.0, document number WB51157-1093, pages 547-567

Additional query words: cross-platform cross platform Transfer transfered transferred

Keywords: kberrmsg kbinterop kbprb KB122404