DOCUMENT:Q112585  08-NOV-2001  [homegame]
TITLE   :Arcade: Game Hangs after Five Minutes to Two Hours of Play
PRODUCT :Microsoft Home Games
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:kbsound kbdocerr w_golf kbimu msgamekbfaq

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The information in this article applies to:

 - Microsoft Arcade for Windows, version 1.0 
 - Microsoft Golf for Windows, version 1.0 
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SYMPTOMS
========

When you play Golf for Windows or one of the games in Arcade for Windows for a
period between five minutes and two hours, the program may stop responding
(hang).

The Arcade Readme.txt file mentions this issue. However, the Readme.txt file
incorrectly states that the issue only occurs after 2 hours.

CAUSE
=====

This behavior can occur if the following conditions are true:

 - You play Arcade on a Microsoft Windows 3.1-based computer.

 - You need to install update drivers for the Creative Labs Sound Blaster 16
   sound card installed in your computer.

RESOLUTION
==========

To resolve this issue, download and install the latest version of the Windows
3.1 drivers for the Sound Blaster 16 sound card from the following Creative Labs
Web site:

   http://www.soundblaster.com

MORE INFORMATION
================

If you encounter this issue on a Microsoft Windows 95/98-based computer, remove
the Windows 3.1 sound drivers, and then install the Windows 95/98 sound drivers
from the Windows installation CD-ROM.

If you do not have access to the Internet, contact Creative Labs to inquire about
how to obtain and install the latest version of the drivers for your Sound
Blaster 16 sound card on your version of Windows.

For additional information about how to contact Creative Labs, please see the
following article in the Microsoft Knowledge Base:

   Q65416 Hardware and Software Third-Party Vendor Contact List, A-K


The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 1.0 w_arcade w_golf sb sb16 16bit msgame kbfaq

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Keywords          : kbsound kbdocerr w_golf kbimu msgame kbfaq
Technology        : kbHomeProdSearch kbGamesSearch kbZNotKeyword kbGolfSearch kbArcadeSearch kbArcade kbGolf100
Version           : WINDOWS:1.0
Issue type        : kbprb

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