## MOM and QuickShelf Toolbar Tool Tips Stop Working

Q124811

The information in this article applies to:

- Microsoft Office for Windows, version 4.3c-CD

## SYMPTOMS

After you access the CD-ROM drive on your computer, for example by starting Microsoft Bookshelf, tooltips stop appearing on the Microsoft Office Manager (MOM) toolbar, and the Microsoft QuickShelf toolbar.

## CAUSE

This behavior occurs only if you access the CD-ROM drive while you are using the Regular Buttons or Large Buttons Toolbar Button Size option for either the QuickShelf toolbar or the MOM toolbar.
Note that this behavior does not occur when you first access the CD-ROM drive while using the Small Buttons Button Size option, and then change to either the Regular Buttons or Large Buttons button size.

## WORKAROUNDS

To work around this problem, choose Customize from either the Microsoft Office menu or the Microsoft QuickShelf menu, and then choose Cancel.

## REFERENCES

For more information about how to Customize Microsoft Office Manager, choose the Search button in Microsoft Office Help and type:

> customize

For more information about The QuickShelf Customize Dialog Box Description, choose the Search button in Bookshelf Help and type:

> QuickShelf, customizing

Additional query words: 4.30c-CD

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Last Reviewed: November 3, 2000 © 2001 Microsoft Corporation. All rights reserved. Terms of Use.