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# Add Network Adapter Dialog Box Shows No Adapters

Article ID: 117368

Article Last Modified on 10/31/2006

APPLIES TO

- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1

This article was previously published under Q117368

## SYMPTOMS

From Control Panel, when you choose the Network icon and then select the Add Adapter button to install a network adapter, the only available selection in the Network Adapter Card list is "<Other> Requires disk from manufacturer."

## CAUSE

The only available selection in the Network Adapter Card list is "<Other> Requires disk from manufacturer" when the UTILITY.INF file is missing or damaged, or is not in the SYSTEM32 directory.

## RESOLUTION

To restore the Network Adapter Card list, expand the UTILITY.INF file from CD-ROM or floppy disk and place it in the SYSTEM32 directory. UTILITY.INF is in the install directory on CD-ROM and on disk 7 of the disk set.

Additional query words: prodnt

Keywords: kbsetup KB117368