## Setup Error on Disk 2 with UK (Z) or Australian (AA) Word 6.0c

Q121701

The information in this article applies to:

- Microsoft Word for Windows, international localized versions, version 6.0
- Microsoft Windows versions 3.1, 3.11
- Microsoft Windows for Workgroups version 3.11

## SYMPTOMS

If you are running Windows 3.1x or Windows for Workgroups 3.1x and you try to install the UK English (Z) or Australian English (AA) international localized versions of Word 6.0c for Windows, supplied on DMF (Distribution Media Format) disks, then a disk read error followed by the following error message may occur:

> Word2.CAB cannot be decompressed and may be corrupt.

NOTE: This error does not occur if you install Word 6.0c under Microsoft Windows NT operating system version 3.5.

## CAUSE

The WINWORD6.INF file, located on Word Disk 1, does not properly reference the format of Disk 2 as DMF, so Setup fails when it tries to read Disk 2.

## STATUS

Microsoft has confirmed this to be a problem with the Z and AA international localized versions of Word version 6.0c for Windows supplied on DMF disks. Updated versions of the Z and AA international versions of Word version 6.0c are available. To obtain to obtain an updated version, call the Microsoft Order Desk at (800) 360-7561. If you are outside the United States, contact your local subsidiary. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

> http://www.microsoft.com/worldwide/default.htm

## WORKAROUND

In a text editor such as Windows Notepad, open the WINWORD6.INF file, which is located on Word Disk 1. In the [Source Media Descriptions] section, type the following text at the end of each line for Disks 2 through 7 (six lines altogether):

> ,"dmf"

For example, change the following line in WINWORD6.INF:

> "2","Disk 2","WORD2.cab","..\disk2"

so it reads as follows:

> "2","Disk 2","WORD2.cab","..\disk2","dmf"

After you modify all six lines, save and close WINWORD6.INF, then rerun Word Setup.

Additional query words: winword 6.0c custserve word6

Keywords : kbsetup
Issue type :
Technology :

Last Reviewed: January 3, 2001 © 2001 Microsoft Corporation. All rights reserved. Terms of Use.