Works Err Msg: Cannot Load Conversion Files
  
PSS ID Number: Q111043
Article last modified on 10-22-1998
 
2.00
 
WINDOWS
 

======================================================================
2.00
WINDOWS
kbother kberrmsg kbsetup kbtshoot
 
-------------------------------------------------------------------
The information in this article applies to:
 
 - Microsoft Works for Windows, version 2.0
-------------------------------------------------------------------
 
SYMPTOMS
========
 
In Microsoft Works, when you attempt to open a file, you receive the
following error message:
 
   Microsoft Works Cannot Load Conversion Files
 
RESOLUTIONS
===========
 
The following are conditions that can cause the error. Three problems and
suggestions for solving them are discussed below.
 
For more information about how to perform these tasks in Windows, see your
Windows printed documentation or online Help.
 
--------------------------------------------------------------------------
 Problem 1: A reference in the [MS Text Converters] section of the
            WIN.INI file may be invalid.
--------------------------------------------------------------------------
 
  Solution: Make sure each reference in the [MS Text Converters]
            section of the WIN.INI file points to a valid file in the
            <drive>:\<windir>\MSAPPS\TEXTCONV directory, or has the
            correct path to an alternate directory (where <drive> is
            your hard disk drive letter and <windir> is your Windows
            directory).
 
--------------------------------------------------------------------------
 Problem 2: A unidirectional (single format) text converter may appear in
            the list of converters in the [MS Text Converters] section of
            the WIN.INI file before the desired converter.
--------------------------------------------------------------------------
 
     Cause: When Works for Windows validates the converter list, it is
            unable to recognize unidirectional text converters correctly.
            One example of a unidirectional text converter would be one
            that only imports information or exports information.
 
Workaround: Remove unidirectional text converters from the [MS Text
            Converters] section of the WIN.INI file. Removing
            converters from this list disables converters for
            all applications.
 
            NOTE: There is no easy way to know which drivers in the
            WIN.INI file are unidirectional. Unidirectional converter
            entries in the WIN.INI file look exactly the same as
            bidirectional converters. The only way to know for sure is
            if you try to save or open a file in a certain format and
            then you get a message such as "You cannot save in this format.
            This is a read-only converter."
 
            The following files are known unidirectional converters:
 
             - DISPWRIT.CNV
             - LOTUS123.CNV
             - MSWORD6.CNV
             - XLBIFF.CNV
             - DBASE.CNV
             - MULTIPLAN.CNV
 
            Publisher 1.0 and Works 2.x for Windows have conflicts with
            unidirectional converters. Upgrading to the current versions
            of these programs corrects this problem. For more information
            about unidirectional text converters query on the following
            words in the Microsoft Knowledge Base:
 
               unidirectional and MS and Text and Converters
 
---------------------------------------------------------------------------
 Problem 3: A conversion file is missing or corrupt.
---------------------------------------------------------------------------
 
  Solution: Delete and reinstall the following conversion files, located in
            the MSAPPS\TEXTCONV subdirectory of your WINDOWS directory.
 
            - WPFT5.CNV
            - WORDWIN1.CNV
            - WORDWIN2.CNV (Works 2.0a only)
            - WRITWIN.CNV
            - WRKSWIN.CNV
 
            To reinstall the conversion files, perform a custom
            installation of Works for Windows and select "Converters for
            Word Processor and Graphics" from the list of choices.
 
KBCategory: kbother kberrmsg kbsetup kbtshoot
KBSubcategory: wworkskb conv
 
Additional reference words: w_works 2.00 wp interop convert converting
ascii
======================================================================
Version           : 2.00
Platform          : WINDOWS
=============================================================================
Copyright Microsoft Corporation 1998.