## Office: Can't Run Office Setup Program with Monochrome Display

Q105016

The information in this article applies to:

- Microsoft Office for Windows, version 3.0
- Microsoft Excel for Windows, versions 4.0, 4.0a

## SYMPTOMS

When you run the Setup program for Microsoft Office version 3.0 for Windows, you may receive the error message "General Protection Fault in Module SETUP.ENG at XXXX:XXXX."

## CAUSE

This error may be caused by a monochrome video driver. Although applications such as Windows, Microsoft Excel, and Word support monochrome displays, the Office Setup program does not.
The Microsoft Office Setup program requires a VGA or higher resolution video driver.

## WORKAROUND

To work around this problem, do one of the following:

- Install each application individually from its respective Setup program.
-or-
- Use a VGA or higher resolution video driver.

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Last Reviewed: November 3, 2000 © 2001 Microsoft Corporation. All rights reserved. Terms of Use.