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# WFWG 3.11 Hangs with the Intel EtherExpress Pro

Article ID: 123367

Article Last Modified on 12/17/2000

APPLIES TO

- Microsoft Windows for Workgroups 3.11

This article was previously published under Q123367

## SYMPTOMS

Your computer stops responding (hangs) when you start Windows for Workgroups a second time. No problems occur the first time you load Windows.

## CAUSE

This problem can occur when you are using the Intel EtherExpress NDIS 3 (enhanced mode) network interface card (NIC) driver with the Intel EtherExpress Pro card network adapter.

## STATUS

Intel is aware of this problem and has an updated NDIS 3 NIC driver available.

## RESOLUTION

There are two solutions to this problem:

- Obtain the updated NDIS 3 NIC driver from Intel.
  -or-
- Use the NDIS 2 (real-mode) NIC driver by performing the following steps:
  1. Double-click the Network Setup icon in the Network group, then click the Drivers button.
  2. Double-click the Intel EtherExpress Pro network card driver.
  3. Change the Driver Type from "Real and Enhanced Mode NDIS Driver" to "Real Mode NDIS Driver."

Additional query words: patch 3.11 ether express pro logo startup freezes

Keywords: KB123367