Mac Works 3.0: Does Not Install on Some Macintosh Computers
  
PSS ID Number: Q124139
Article last modified on 10-23-1998
 
3.0 3.0a
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft Works for the Macintosh, version 3.0 and 3.0a
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SYMPTOMS
========
 
The Works installer may stop responding (hang) or display an error message
at the Checking System portion of the installation. This is true for the
following machines, regardless of what version of the operating system it
is using:
 
   Macintosh LC 630
   Macintosh LC 5200
   Performa 580
   Performa 630
   Performa 635
   Performa 636
   Performa 638
   Performa 5200
   Performa 5215
   Performa 6116CD
   Performa 6200CD
   Performa 6214CD
   Performa 6218CD
   Performa 6220CD
   Performa 6300CD
   Power Book 190
   Power Book 150
   Power Book 5300
   Power Book 2300
   Power Macintosh 5200LC
   Power Macintosh 5260
   Power Macintosh 6200
   Quadra 630
 
Only the installation process fails on these machines. Once installed,
Works starts and operates normally.
 
RESOLUTION
==========
 
To resolve this problem, use one of the methods below.
 
Method 1
--------
 
Microsoft has released a downloadable file (macwks3.bin) in the Microsoft
Software Library that corrects this problem. For more information regarding
the macwks3.bin file, please see the following article in the Microsoft
Knowledge Base:
 
   ARTICLE ID: Q138636
   TITLE:      Mac Works 3.0a: Installing Works 3.0a: Revised Installation
 
Method 2
--------
 
To avoid this problem, install Works on another machine and then copy
the installation files to the machine with the problem. You can copy the
files using floppy disks, an external hard disk drive, or a network server.
 
NOTE: The Works program file is 1.2 MB. If you copy to a floppy disk,
use 1.44 MB high-density disks.
 
Works installs the following components to the folder locations listed
below.
 
System Folder:Extensions:
 
   ADSP                    Kermit         TTY Tool      Xmodem Tool
   Apple Modem Tool        Serial Tool    VT102 Tool
   Apple Talk ADSP Tool    Text Tool      VT320 Tool
 
System Folder: Extensions: Microsoft:
 
   Spelling:
      Spelling
      MS US English Dictionary
 
   Help:
      Microsoft Help
      Help on Help
 
System Folder:System (document) or Fonts:
 
   TTYFont 9    VT100 9     VT320 9
   TTYFont 12   VT100 12    VT320 12
 
Microsoft Works 3.0:
 
   Microsoft Works 3.0 (application)
   Read Me
 
Microsoft Works 3.0:Tools:
 
   Conversions:
      Works 1.X                   Word for DOS 5.X
      Works 2.0                   Word for Windows 1.X
      Works for DOS 2.0           Word for Windows 2.0
      Works for Windows 2.0       Excel 2.2
      Word for Macintosh 4.0/5.0  Excel 3.0
      MacWrite 4.5                MacWrite II 1.x
      AppleWorks 1.0/2.0/3.0      AppleWorks IIgs
      Lotus 1-2-3                 WordPerfect for DOS 5.x
      RTF                         SYLK
 
   Thesaurus:
      Thesaurus
      U.S. English Thesaurus
 
   Help:
      Microsoft Works Help
 
Microsoft Works 3.0:Learning Works:
 
   Stationery:
 
      CM Templates:
         Apple Talk Connection        CompuServe
         MCI Mail                     Bulletin Board Connection
         Genie                        Serial Connection
         Mac-to-Mac Connection        MCI Mail
 
      Education:
         Bibliography                 Class Newsletter
         Character Sketch             Gradebook
         Student Resume               Inventions (folder)
 
      Personal Productivity:
         Auto Finance Analyzer        Mortgage Amortization
         Home Purchase Analysis       Simple Interest
 
      Small Business:
         Accounts Receivable          Income Statement
         Collection Letter            Payroll Register
         Employee Database(folder)    Weekly Travel Expenses
         General Ledger
 
STATUS
======
 
Microsoft has confirmed this to be a problem in Works versions 3.0 and
3.0a. This problem was corrected in Works version 4.0.
 
Additional query words: 3.00 3.00a mac m_works coprocessor
math IDE non-standard nonstandard unimplemented trap fpu not installed
powerbook
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Keywords          : kbenv kbbuglist kbfixlist
Version           : 3.0 3.0a
Platform          : MACINTOSH
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.