DOCUMENT:Q124416  09-NOV-2001  [homemm]
TITLE   :Multimedia: No Sound with Soundscape Card
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER::1.0,Fall 1993 edition
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Home CD Sampler Fall 1993 edition 
 - Microsoft The Ultimate Frank Lloyd Wright for Windows, version 1.0 
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SYMPTOMS
========

If use a computer with an Ensoniq Soundscape sound card and run one of the
applications listed at the top of this article, you may not hear any sound. This
problem may occur even though sounds are played correctly with other
Windows-based programs.

RESOLUTION
==========

To correct this problem, try one of the following resolutions.

Resolution 1
------------

If you are using Windows 95:

If you are using Microsoft Windows 95 follow these steps to enable the Sound
Scape secondary wave playback device:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click the Multimedia icon.

3. Click the Advanced tab.

4. Double-Click Audio Devices.

5. In the Audio Devices window, click the Soundscape DVD MIDI,WAVE,AUX driver
   and click the Properties button.

6. Click Settings and change the Wave A setting from Disable to an available DMA
   channel. Make sure to choose a different DMA channel than that used for the
   DMA Channel setting. For example, if the DMA Channel setting is set to 1,
   either 0 or 3 should work for the Wave A setting.

7. Click OK and then close Control Panel.

8. Quit and then restart Microsoft Windows 95.

If you are using Windows 3.x:

Follow these steps to enable the Soundscape secondary wave playback device in
Windows 3.x:

1. Start Windows Control Panel.

2. Double-click the Drivers icon.

3. In the Installed Drivers box, select the Soundscape DVD MIDI, WAVE, AUX
   driver and then choose the Setup button.

4. Change the Wave A setting from Disable to an available DMA channel. Make sure
   to choose a different DMA channel than that used for the DMA Channel setting.
   For example, if the DMA Channel setting is set to 1, either 0 or 3 should
   work for the Wave A setting.

5. Choose OK and then close Control Panel.

6. Quit and then restart Microsoft Windows.

NOTE: Some devices, such as SCSI adapter cards, can use DMA channel 0 or 3. If
your computer has such a device, make sure to choose a different DMA channel for
the Wave A setting

Resolution 2
------------

Obtain and install the most recent Ensoniq Soundscape driver.


MORE INFORMATION
================

The Soundscape sound card has two auxiliary wave playback devices, Wave A and
Wave B. These devices are disabled by default. You can enable these devices
using the steps in the "Resolution" section above. The primary wave playback
device uses one DMA channel; use other DMA channels for the auxiliary devices.
Note that the information in this article applies to the Soundscape Windows
drivers version 1.52.

For more information, please contact Ensoniq Product Support at (800) 942- 0096.

The Ensoniq Soundscape card and drivers are manufactured by a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: ensonic 1993 multi media multimedia multi-media mmtitles

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Keywords          :  
Technology        : kbHomeProdSearch kbGamesSearch kbZNotKeyword kbZNotKeyword5 kbUltimateFLW kbCDSamplerF1993
Version           : :1.0,Fall 1993 edition

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