Knowledge Base |

# PC Win: Import/Export Does Not Work with Extended Characters

Article ID: 104130

Article Last Modified on 10/30/2006

APPLIES TO

- Microsoft Mail Client 3.0

This article was previously published under Q104130

## SYMPTOMS

Version 3.0b of Microsoft Mail for Windows does not correctly import or export a folder with an extended character (such as the letter O with an umlaut) in the filename. The folder appears to be saved correctly, but the filename is not converted properly.

## CAUSE

The function responsible for converting extended characters does not convert from CP850 (the MS-DOS code page for multi-lingual keyboard sets) to ANSI. As a result, the extended characters are lost.

## STATUS

Microsoft has confirmed this to be a problem in version 3.0b of Microsoft Mail for Windows. This problem was corrected in version 3.2 of Microsoft Mail for Windows.

Additional query words: 3.00b foreign country ascii non-English

Keywords: KB104130