Support for International Microsoft Customers
PSS ID Number: Q111645
Article last modified on 11-09-1994
PSS database name: TECHINFO




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The information in this article applies to:

 - All Microsoft products
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SUMMARY
=======
United States Microsoft Product Support Services provides Microsoft
software product support to American military personnel and American
embassy personnel if the product was purchased in the United States. In
other words, United States Microsoft Product Support Services supports
international customers if:

 - The Microsoft product was purchased in the United States.
 
   -and-

 - The customer has an APO or FPO address (military address).

United States Microsoft Product Support Services does not support
international customers if:

 - The software is not a United States Microsoft product.

   -or-

 - The customer is calling from another country and is not a member of the
   American military personnel or American embassy personnel.

   -or-

 - The customer calling is an American (not a member of the American
   military personnel or American embassy personnel) calling from another
   country with an American or internationally purchased product.

The international customers that are not supported by United States
Microsoft Product Support Services should be referred to Microsoft's
international subsidiary for their country. For more information, call
Microsoft International Sales Information Center at (206) 936-8661.

KBCategory: kbpolicy
KBSubcategory:
Additional reference words: Army Navy Air Force Marines Armed Forces
Foreign PSS-USA

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Copyright Microsoft Corporation 1994.