PPT4: Error 340 Printing File or Saving File in 3.0 Format
  
PSS ID Number: Q112424
Article last modified on 05-16-1998
 
windows:4.0,4.0a,4.0c
 
WINDOWS
 

======================================================================
------------------------------------------------------------------------
The information in this article applies to:
 
 - Microsoft PowerPoint for Windows, versions 4.0, 4.0a, 4.0c
------------------------------------------------------------------------
 
SYMPTOMS
========
 
You may receive the following error message
 
   Sorry there was an error (340) accessing the file
 
when you save a PowerPoint 4.0 presentation in PowerPoint 3.0 presentation
format or print a PowerPoint 4.0 presentation.
 
This error also occurs when graphics from Image Gallery are placed in the
4.0 presentation.
 
CAUSES
======
 
This problem can be caused by one or more of the following situations.
 
 - The presentation or any of the slides in the presentation were, at
   one time, opened and edited in a prereleased version of PowerPoint
   4.0.
 
 - The presentation contains OLE objects for which the server application
   is not available on the system. For example, you have a presentation
   that contains Microsoft Excel objects, but you are trying to save the
   presentation in PowerPoint 3.0 format on a machine that does not have
   that same version of Microsoft Excel installed.
 
   These objects can be identified by selecting the object and in the last
   line of the Edit menu, seeing if "Edit <server application> object" is
   listed and is unavailable (dimmed). The <server application> must be
   available; the unavailable command indicates the application is not
   registered on this computer.
 
RESOLUTIONS
===========
 
Method 1: Convert or Delete Graphics
------------------------------------
 
1. Delete any graphic that causes the problem, or, if the graphics are
   not bitmaps, convert them to PowerPoint objects using the Ungroup
   command.
 
   It may require a great deal of trial and error to identify which
   graphics are bad. You can do this by dividing the presentation into
   several smaller presentations and trying to save each of them as
   PowerPoint version 3.0 files until you can locate the slide(s) that
   is causing the problem.
 
   NOTE: If the graphic is on one of the masters (Slide Master, Notes
   Master, and so on), you will have the problem saving any slide in
   the presentation as a PowerPoint version 3.0 file.
 
2. If you had to delete any of the graphics because they could not be
   converted to PowerPoint objects (bitmap, too many colors, or too many
   pieces), reimport the graphics from their original source files.
 
3. Save or print the presentation.
 
Method 2: Print or Save from Originating System
-----------------------------------------------
 
1. Move or copy the presentation to the computer on which it was created.
 
2. Verify that the server applications for all of the OLE objects in the
   presentation are available on the workstation.
 
3. Save or print the presentation.
 
Method 3: Paste Special
-----------------------
 
1. Copy the graphic from the server application.
 
2. In PowerPoint, choose Edit, Paste Special, Paste as picture. This will
   completely drop the OLE link.
 
Additional query words: pp4bug beta bitmap picture powerpt winppt
4.00c
======================================================================
Keywords          : kberrmsg kbinterop kbprint kbusage kbfasttip kbdta kbconversion
Version           : windows:4.0,4.0a,4.0c
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbprb
=============================================================================
Copyright Microsoft Corporation 1998.