Setup and Boot Hangs with HP NetServer
PSS ID Number: Q114311
Article last modified on 07-07-1994

3.10

WINDOWS


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The information in this article applies to:

 - Microsoft Windows NT operating system version 3.1
 - Microsoft Windows NT Advanced Server version 3.1
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SYMPTOMS
========

Hewlett-Packard (HP) NetServer series computers with onboard Adaptec
AIC7770 SCSI controllers stop responding (hang) during SCSI detection in
Windows NT Setup. Even if Setup completes successfully, Windows NT may hang
during the boot process.

CAUSE
=====

This problem is caused by a conflict with the data transfer rate on the
onboard AIC7770 SCSI controller.

RESOLUTION
==========

A fix is available on Hewlett-Packard's BBS at (408) 553-3500. The file to
download is LMLFB01D.EXE. This driver replaces ARROW.SYS (which becomes
NTBOOTDD.SYS after installation.) When you upgrade to U.S. Service Pack 2
for an HP NetServer, the file ARROW.SY_ should be deleted from disk 5 and
replaced with the ARROW.SYS in LMLFB01D.EXE (renamed to ARROW.SY_).

For additional information, contact HP Technical Support at (208) 323-2551.

The products included here are manufactured by vendors independent of
Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional reference words: 3.10 ntas
KBCategory:
KBSubCategory: bootup

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Copyright Microsoft Corporation 1994.
