Works for Windows 2.x GPF When Running from a Network
  
PSS ID Number: Q117655
Article last modified on 10-22-1998
 
2.00 2.00a
 
WINDOWS
 

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2.00 2.00a
WINDOWS
kbbuglist kbfixlist
 
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The information in this article applies to:
 
 - Microsoft Works for Windows, versions 2.0 and 2.0a
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SYMPTOMS
========
 
When running a shared copy of Works version 2.0 or 2.0a for Windows  from a
Windows for Workgroups 3.11 network using the Novell ODIHLP.EXE network
driver, you will receive the following error:
 
   MSWORKS had a 'Unknown' fault at MSWORKS
 
RESOLUTION
==========
 
Install Works 2.0 or 2.0a locally.
 
 -or-
 
Upgrade to the current version of Works for Windows.
 
 -or-
 
Do not load the ODIHLP.EXE file in your AUTOEXEC.BAT file.
 
NOTE: This option will not allow Windows for Workgroups to connect to
a Novell server.
 
MORE INFORMATION
================
 
The ODIHLP.EXE is a Workgroup driver that allows the Novell network
protocol stack to communicate with a Windows for Workgroups 3.11 protocol
stack. With ODIHLP.EXE loaded, a user can connect to either a Workgroup or
Novell server. ODIHLP.EXE is loaded in the AUTOEXEC.BAT File.
 
Microsoft has confirmed this to be a problem in Works versions 2.0 and 2.0a
for Windows. This problem was corrected in Works version 3.0.
 
To obtain new or updated Microsoft products, call Microsoft Sales
Information Center at (800) 426-9400. If you are outside the United States,
contact the Microsoft subsidiary for your area. To locate your subsidiary,
call Microsoft International Sales Information Center at (425) 936-8661.
 
KBCategory: kbbuglist kbfixlist
KBSubcategory: wworkskb
 
Additional reference words: netware 3.11 3.12 4.1 4.11 2.00a gpf general
protection fault gp
w_works
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Keywords          : kbbuglist kbfixlist
Version           : 2.00 2.00a
Platform          : WINDOWS
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Copyright Microsoft Corporation 1998.