Microsoft Support Forums Available on CompuServe
PSS ID Number: Q119003
Article last modified on 11-09-1994
PSS database name: TECHINFO




SUMMARY
=======
Microsoft offers more than thirty support forums on CompuServe that
CompuServe members can use to obtain a wide variety of information and
support. CompuServe members have access to any of these forums by typing

    go <forum name>

at the prompt. Microsoft support forums are described below.

MORE INFORMATION
================
Microsoft Access Forum (GO MSACCESS)--Supports the Access database
management software. Provides technical and non-technical reports about
database issues.

Microsoft Desktop Forum (GO MSDESKTOP)--Provides technical support for
Microsoft applications in the MS-DOS and Macintosh environments, including
Works, PowerPoint, Project, and Publisher.

Microsoft Home Forum (GO MSHOME)--Provides technical support for Microsoft
Home products, including multimedia titles, Money, Scenes, games, Flight
Simulator, and MS Kids titles.

Microsoft Basic Languages Forum (GO MSBASIC)--Provides direct access to
technical support for programming languages and development issues.

Microsoft Benelux Forum (GO MSBEN)--Provides support for Microsoft products
for users in the Benelux countries.

Microsoft C and Other Languages Forum (GO MSLANG)--Provides have access to
technical support for programming languages, such as C, QuickC, and Quick
Pascal.

Microsoft Central Europe Forum (GO MSCE)--Supports Microsoft's German
application software and programming languages. Explore the forum's
libraries for products such as drivers, programming samples, and other
local language products. Forum information is in German.

Microsoft Central Europe System Forum (GO MSCESYSTEM)--Supports European
users for Microsoft BASIC, C and C++, Extensions, LAN Manager, and SQL
Server. Forum information is in German.

Microsoft Client Server Computing Forum (GO MSSQL)--Provides in-depth
information about the SQL Server database. Support personnel at Microsoft
monitor this forum.

Microsoft Connection (GO MICROSOFT)--Provides company information and
access to Microsoft Benelux, Central Europe, Italy, and U.S. forums.

Microsoft DevCast Forum (GO DEVCAST)--Offers conference attendees a
temporary location for follow-up discussions on Microsoft Developers
Telecast conferences.

Microsoft Developer Network Forum (GO MSDNLIB)--Offers software developers
a quick, efficient way to get technical information.

Microsoft Developer Services Area (GO MSDEV)--Provides developers, in one
central location, access to all developer-specific support and information.
The area includes forums for Windows, programming languages, tools, and
utilities. Microsoft Knowledge Base and Software Library,
Suggestion/Problem Report Form, and Microsoft Services Request can also be
accessed from this area.

Microsoft DOS Forum (GO MSDOS)--Supports users of MS-DOS.

Microsoft End User Services (GO MSUSER)--Offers access to the General
Product, Network Product, Windows and MS-DOS Forums, Knowledge Base,
Software Library, and a suggestion box bug report.

Microsoft Excel Forum (GO EXCEL)--Provides technical support for all
versions of Microsoft Excel. Templates and spreadsheets are available for
downloading.

Fox Software Forum (GO FOXFORUM)--Supports Fox database management and
graphics software. Software supported includes FoxPro, FoxBase+, and
FoxBase+/Mac.

Microsoft Italy (GO MSITALY)--Provides support for Microsoft products for
users based in Italy. Forum information is in Italian.

Microsoft Knowledge Base (GO MSKB)--Provides access to information about
Microsoft products previously available only to Microsoft engineers. Search
by product name, version, or category.

Microsoft Programming Applications Forum (GO PROGMSA)--Provides support and
information for the WordBasic and Excel SDK programming languages.

Microsoft Service Request System (GO MSR)--Microsoft offers the Service
Request System as an optional, private, technical support service that
provides help in solving complex development problems. Guaranteed response
within 24 hours of receipt of message by Microsoft. Each request receives
high priority and costs $1.50 per incident.

Microsoft Software Library (GO MSL)--Collection of binary files, samples,
technical notes, and utilities for various products.

Microsoft SQL Server Forum (GO MSSQL)--Provides technical support and
information for Microsoft SQL Server, software development kits, and
products.

Microsoft TechNet Forum (GO TNFORUM)--Provides up-to-date information about
special events and connections to the TechNet community.

Microsoft TechNet Services Area (GO TECHNET)--Provides a communication
center for TechNet members who are integrators and designers. Includes the
Microsoft TechNet Forum, other Microsoft forums listed by country,
Microsoft Knowledge Base, Microsoft Software Library, and an area to update
TechNet registration information.

Microsoft 32-Bit Languages Forum (GO MSLNG32)--Offers technical support for
the Microsoft 32-bit language and Quick 32-bit language products.

Microsoft Windows Forum (GO MSWIN)--Provides Windows technical support and
information.

Microsoft Windows Extensions Forum (GO WINEXT)--Provides technical support
for extensions to Microsoft Windows and Windows SDK.

Microsoft Windows Fun Forum (GO WINFUN)--Designed to allow Windows users to
discuss and obtain fun Windows files, games, screen savers, and graphics
files. Monitored by Microsoft, but not supported by Microsoft technical
engineers.

Microsoft Windows Multimedia Forum (GO WINMM)--Provides technical support
and information about Microsoft Windows multimedia-oriented products.

Microsoft Windows NT Forum (GO WINNT) --Developed for users of the
preliminary release version. Members discuss the Windows NT operating
system. A non-technical message section is also available.

Microsoft Windows SDK Forum (GO WINSDK)--Offers support to developers using
the Windows Software Development Kit.

Microsoft Windows 32 SDK Forum (GO MSWlN32)--Offers information about the
Microsoft Win32 Application Programming Interface.

Microsoft Windows Shareware Forum (GO WINSHARE)--Designed to allow Windows
users to discuss and obtain Windows files, such as utilities, tools, and
applications. Monitored by Microsoft but not supported by Microsoft
technical engineers.

Microsoft Word Forum (GO MSWORD)--Provides technical support and
information for Microsoft Word for Windows, Macintosh, MS-DOS, or OS/2
environments.

Microsoft Workgroups Forum (GO MSWRKGRP)--Provides a central location for
users of the Windows for Workgroups E-mail programs. Covers Microsoft Mail
for the PC, Microsoft Mail for the Macintosh, PC LAN E-mail, and Mac LAN E-
mail. A non-technical support section is available for questions about
documentation, order information, and release information.

REFERENCES
==========
CompuServe Magazine, November 1993

KBCategory: kbref
KBSubcategory:
Additional reference words: on-line electronic support cis

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Copyright Microsoft Corporation 1994.