DOCUMENT:Q119662  21-SEP-1999  [homemm]
TITLE   :Bookshelf 1994: Can Print Only Once to Canon BJ-200
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER:WINDOWS:
OPER/SYS:
KEYWORDS:

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1994
WINDOWS
kbprint kb3rdparty kbprb kbmm kbfile

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The information in this article applies to:

 - Microsoft Bookshelf for Windows, 1991, 1992, 1993, 1994, 1995 editions 
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SYMPTOMS
========

When you are printing from Microsoft Bookshelf to a Canon BJ-200 printer, you
can print only once. The second time you try to print, nothing happens. You must
quit and then restart Bookshelf to print anything else.

CAUSE
=====

This problem can occur if you are using the Canon BJ-200 version 1.0 printer
driver.

RESOLUTION
==========

To correct this problem, install version 1.2 of the Canon BJ-200 printer driver.

MORE INFORMATION
================

The self-extracting Canon3.exe file is available as a free download from the
following Microsoft Internet sites:

   http://support.microsoft.com/download/support/mslfiles/canon3.exe

   ftp://ftp.microsoft.com/softlib/mslfiles/canon3.exe


For additional information about downloading, please see the following article in
the Microsoft Knowledge Base:

   Q119591 How to Obtain Microsoft Support Files from Online Services


The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: msn_bookshelf 1994 multi media multimedia multi-media bj200 bj 200

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Keywords          :  
Technology        : kbHomeMMsearch kbBookshelfSearch
Version           : WINDOWS:

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