Envelope Prints in Wrong Orientation with Canon BJ600C Driver
  
PSS ID Number: Q121309
Article last modified on 03-07-1997
 

 

 

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2.00 2.00a 2.00a-CD 2.00b 2.00c
WINDOWS
kbprint
 
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The information in this article applies to:
 
 - Microsoft Word for Windows versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c
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SYMPTOMS
========
 
Your envelope may print in the wrong orientation (landscape) when you use
the Canon Bubble-Jet BJ-600C printer (with the BJC600.DRV printer driver
versions 2.0, 2.0b, and 2.0c).
 
STATUS
======
 
Canon has confirmed this to be a problem with their BJC600 printer driver,
versions 2.0, 2.0b and 2.0c.
 
WORKAROUNDS
===========
 
To correctly print the envelope in portrait orientation, use one of the
following methods to set a printer heuristic.
 
Method 1: Using a text editor, such as Notepad, modify the WIN.INI file
          to include the following line in the [Microsoft Word 2.0]
          section:
 
              BJC600=257
 
Method 2: NEWMACRO.DOC contains a macro called SetPrinterHeuristic that
          can create a printer heuristic. To install the
          SetPrinterHeuristic macro:
 
          1. From the File menu, choose Open, and select the file
             NEWMACRO.DOC from the Word 2.0 program directory. Choose the
             OK button.
 
          2. Select SetPrinterHeuristic from the menu and choose the
             Install button.
 
          3. You will be prompted to select the template to save the macro
             to, the menu on which to place the macro, and a shortcut key.
             Select the desired options and choose the OK button.
 
          4. Close NEWMACRO.DOC and quit Word, saving the changes to the
             template.
 
          5. Restart Word and run the SetPrinterHeuristic macro.
 
          6. Make the following selections in the Set Printer Driver
             Overrides dialog box:
 
             a. Choose the Force Portrait option for the Envelope
                Orientation.
 
             b. Choose the option for "Avoid using DeviceCapabilities for
                Paper Size and Orientation."
 
          7. Choose the OK button.
 
If you set the above printer heuristic, envelopes print correctly in
portrait orientation.
 
The Canon products included here are manufactured by Canon, a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
 
KBCategory: kbprint
KBSubcategory: kbenvelope
Additional reference words: 2.00 2.00a 2.00a-CD 2.00b 2.00c winword
sideways turned landscape portrait orientation wrong incorrect printer
winword2 heuristic bjc600 bj600 bubble jet bubblejet
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Copyright Microsoft Corporation 1997.