Works: Bulleted List Appears Distorted
  
PSS ID Number: Q123954
Article last modified on 12-18-1998
 
3.00 3.00a 3.00b
 
WINDOWS
 

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3.00 3.00a 3.00b
WINDOWS
kbprint kb3rdparty
 
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The information in this article applies to:
 
 - Microsoft Works for Windows, versions 3.0, 3.0a, 3.0b
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SYMPTOMS
========
 
A bulleted list in a Word Processor document may appear distorted or
misaligned. For example:
 
*  T
    his is a test.
*  T
    his is a test.
*  T
    his is a test.
*  T
    his is a test.
 
CAUSE
=====
 
This occurs when using the following drivers:
 
 - PostScript printer driver by Adobe, version 2.10 or 2.1.1
 - Hewlett-Packard (HP) LaserJet series 5 drivers
 - Apple Laserwriter Pro 630
 
When the Wrap For Window option is turned on, the list appears fine on the
screen, but will still appear distorted in Print Preview and when the
document is printed.
 
RESOLUTION
==========
 
To resolve this issue, contact your printer manufacturer to inquire about
how to obtain the latest PostScript printer driver software, or install the
Microsoft PostScript driver (PSCRIPT.DRV) version 3.55 or later.
 
The latest Microsoft PostScript driver is available in the Pscrip.exe file
in the Microsoft Software library. The self-extracting Pscrip.exe file is
available as a free download from the following Microsoft Internet sites:
 
   http://support.microsoft.com/download/support/mslfiles/pscrip.exe
 
   ftp://ftp.microsoft.com/softlib/mslfiles/pscrip.exe
 
After you download the Pscrip.exe file, run it in an empty directory to
extract the files it contains, and then follow the instructions in the
Readme.txt file to install the driver.
 
For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:
 
   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services
 
MORE INFORMATION
================
 
This problem affects any PostScript laser printer using the PostScript
printer driver by Adobe version 2.10 or 2.1.1. This can include various
laser printer models from the following manufacturers (among others):
 
    Agfa                     IBM
    Apple                    Linotronic
    AST                      NEC
    Canon                    Panasonic
    Compaq                   QMS
    Epson                    Qume
    Fujitsu                  Ricoh
    GCC                      Texas Instruments (TI)
    Hewlett-Packard (HP)     Xerox
 
Note that for those printer drivers with the problem, the driver name in
Printer Setup may indicate a different version, for example, "Epson LP-
3000PS F5 v52.3 on LPT1:." However, if you select the Setup button and then
choose the About button, the driver version displayed in the About dialog
box will be "PostScript Printer Driver by Adobe. Version <2.10 or 2.1.1>."
 
KBCategory: kbprint kb3rdparty
KBSubcategory: wworkskb
 
Additional reference words: 3.00 bullet bullets list off line 2.1.0 2.11
Laserjet Laserwriter SilentWriter 4ml 4mp 4si IIISi w_works
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Version           : 3.00 3.00a 3.00b
Platform          : WINDOWS
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Copyright Microsoft Corporation 1998.