Writer: Borders Do Not Print on Canon BJ200e
  
PSS ID Number: Q126261
Article last modified on 12-18-1998
 

 

 

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WINDOWS
kbprint
 
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The information in this article applies to:
 
 - Microsoft Bob version 1.0
 - Microsoft Creative Writer for Windows, versions 1.0, 1.1, and 1.1a
 - Microsoft Windows operating system version 3.x
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SYMPTOMS
========
 
If you apply a border to your Creative Writer or Bob Letter Writer
document, then print it on a Canon BubbleJet 200e (BJ200e), the border
does not appear on the printout.
 
CAUSE
=====
 
This behavior can occur if version 1.01 of the Canon BJ200e printer driver
is installed on your computer.
 
RESOLUTION
==========
 
To resolve this issue, follow these steps:
 
1. In Program Manager, run Control Panel from the Main group.
 
2. Double-click the Printers icon.
 
3. Click the Add button.
 
4. In the List Of Printers box, click IBM Proprinter X24e. Choose
   Install. This prompts you to insert a Windows disk or a disk
   containing the file PROPRN24.DRV in the floppy drive.
 
   If you do not have these disks, you can obtain the IBM Proprinter X24e
   driver (Prop24.exe) from the Microsoft Software Library. The Prop24.exe
   file is available as a free download from the following Microsoft
   Internet sites:
 
      http://support.microsoft.com/download/support/mslfiles/prop24.exe
 
      ftp://ftp.microsoft.com/softlib/mslfiles/prop24.exe
 
   For more information about downloading files from the Microsoft Software
   Library, please see the following article in the Microsoft Knowledge
   Base:
 
      ARTICLE-ID: Q119591
      TITLE     : How to Obtain Microsoft Support Files from Online
                  Services
 
5. In the Installed Printers box, double-click the IBM Proprinter X24e,
   which sets it up as the default printer.
 
6. Choose Close and close the Control Panel window.
 
7. Run Creative Writer or Bob Letter Writer and print the document
   again.
 
After following these steps, you should be able to print your document
successfully.
 
MORE INFORMATION
================
 
This problem has been resolved with the Canon BubbleJet 200e driver
that is provided with Windows 95.
 
KBCategory: kbprint
KBSubcategory:
 
Additional reference words: kids printing cannon bjc200 bjc200e bubble
jet wm_writer mczee max boarder borders missing empty gone disappear
bj200 bj200e output BJ-200e BJ 200e w_bob 1.10a
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Copyright Microsoft Corporation 1998.